Planning

CRM Future

UNIVERSITY OF BATH

This public procurement record has 1 release in its history.

Planning

25 Mar 2025 at 16:05

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The University of Bath, a public authority and sub-central government entity located in Bath, is initiating a procurement process titled "CRM Future." This project, currently in the planning stage, falls under the category of goods, specifically customer relationship management (CRM) software packages. The procurement aims to explore options for enhancing or replacing the university’s current CRM capabilities. Key dates include the deadline for the Soft Market Testing Questionnaire submission on 4th April 2025, with the tender process expected to commence in October 2025 and conclude by the end of September 2027. Interested parties are encouraged to participate via the Delta eSourcing portal.

This tender offers significant opportunities for businesses specialising in CRM software solutions to demonstrate their products and services, potentially securing a contract with the University of Bath. Companies with innovative CRM technologies, scalability, and a strong track record in this sector would be particularly well-suited to compete. Engaging in this competitive procurement process can lead to substantial business growth, exposure, and the possibility to collaborate with a renowned academic institution.

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Notice Information

Notice Title

CRM Future

Notice Description

The CRM Future project is investigating the options for enhancing the CRM capabilities, and associated business benefits, for the University. The project is considering all options, including enhancing the current solutions through to replacing it with one or more alternatives. With this Soft Market Test and Request for Information we are providing you with our knowledge to date, for the development of the CRM Future project and requesting information regarding your company and your products/services. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-title/8B8B82J7D9 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/8B8B82J7D9

Planning Information

Please complete and return the Soft Market testing Questionnaire through the Delta eSourcing portal at https://www.Delta-eSourcing.com (access is via your username and password). If required the access code is 8B8B82J7D9. The deadline to return questionnaires is 16:30hrs on the 4th April 2025.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f8a0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011204-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
4 Apr 2025Expired
Award Date
Not specified
Contract Period
1 Oct 2025 - 30 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BATH
Contact Name
Lester Hayward
Contact Email
lh537@bath.ac.uk
Contact Phone
01225384822

Buyer Location

Locality
BATH
Postcode
BA2 7AY
Post Town
Bath
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK52 Bath & North East Somerset and South Gloucestershire
Delivery Location
TLK12 Bath and North East Somerset, North Somerset and South Gloucestershire
Local Authority
Bath and North East Somerset
Electoral Ward
Bathwick
Westminster Constituency
Bath

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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