Award

PA23 - UK4 - Tender Notice

SOUTHERN WATER SERVICES LIMITED

This public procurement record has 3 releases in its history.

Award

01 Oct 2025 at 15:10

Tender

03 Jun 2025 at 15:26

Planning

27 Mar 2025 at 12:57

Summary of the contracting process

Southern Water Services Limited, located in Worthing, UK, has awarded a contract for Occupational Health & Health Surveillance Services to Health Partners Group Ltd. The procurement, conducted under an open competitive flexible procedure, commenced with a planning stage and transitioned through tendering to the award stage, which was completed with the notice issued on 1 October 2025. The industry category for this procurement is company health services, and the contract will cover Southern Water’s full region from 13 October 2025 to 13 October 2029, with potential renewals extending up to 2033. Key dates included a market engagement in March 2025 and a tender period ending in July 2025. The total contract value is approximately £313,000 with provisions for service adaptability and change requests.

This contract presents significant opportunities for businesses specialising in health services, specifically those that can provide comprehensive occupational health management and support. Businesses adept in delivering a blend of technical and preventative health solutions, including mental health support, resilience training, and employee health assessments, are well-suited to fulfil the requirements. The procurement was designed for flexibility and fosters a collaborative environment, ensuring suppliers meet Southern Water’s evolving needs. Additionally, the procurement allows for extensions, making it an appealing prospect for businesses aiming for long-term partnerships and growth in the health services sector.

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Notice Title

PA23 - UK4 - Tender Notice

Notice Description

Southern Water Services ("SWS") seek to implement a new Occupational Health & Health Surveillance Services provision, which will ensure covergage across the full SWS region. The contract will be awarded to one single supplier SWS is looking for a flexible approach to deliver a service to accommodate all the different organisational structures and job roles - desk associated work, seated and standing, customer facing work, call centre operations, physical work, staff woring or coming into contact with hazardous substances, work outdoors in all seasons, driving. Key requirements: Health Surveillane Annual mini-health checks Health Education visits Mental Ill-health advice and Management support, trauma counselling, stress risk Stress management and resiliance Musculoskeletal Education and support Additional bespoke support/ capability services - weight management, neurodiversity, sleep coaching, vehicle capability assessment, menopause Pre-Employment checks (online and face to face) Pre-employment questionnaires and medicals Drug and alcohol checks (pre-employment role specific and 'with cause') Night Worker Assessment DES workstation Assessment Skin checks Monthly Management Reporting Liaison with employees GP or specialist where required (assuming employee consent) Access to an Occupational Health Physician Occupational Health, reports that are appropriate for use in employee relations cases, including where legal issues arise. Flu Vouchers Vaccination clinics onsite where required Needlestick Injury - Advice and support Provision of a health risk profiling advisory service as part of health surveillance (when required) Trend analysis including proposed wellbeing interventions to reduce incidence of ill health and or absence Governance target outcomes: Selection of a suitable supply chain structure to enable optimum outcomes of: Compliance with the Procurement Act 2023 A fit for purpose offering of the Occupational Health referral service, such that recommendations are clear and aid management/HR decision making. A balanced Occupational Health referral approach regarding employee health and wellbeing in line with the organisation's business needs. A service to support and aid the resolution of mental ill health and support the organisation with clear advice and guidance. A clear and simple pre-employment check process for new starters, including a timely Drugs & Alcohol testing service to prevent any delays in employee start dates. A process ensuring that 'movers' are captured in any new medicals, should their role require it. An on-line health surveillance booking system that is flexible and easy to use. Health surveillance provided with a suitable mix of automated process and face to face, where required (e.g., medical versus on-line questionnaire). Providing a robust, comprehensive management reporting functionality; identifying trends and providing commentary, whilst recommending suitable initiatives to reduce health risk and lifestyle factors. A supplier with an approach based the prevention of ill health and risk prevention in keeping with SEQOHS. A supplier able to work with Southern Water on the addition and connectivity of future downstream future services, as part of the long-term goal to streamline and connect interventions, e.g., adding DSE Assessments later. A system that is compliant and robust to meet GDPR and data privacy requirements. A process where employee data is shared in a usable format compliant with internal SWS systems, e.g., Workday. A supplier able to balance clinical guidance and advice while respecting SWS requirements. A service that is responsive and supportive to SWS business needs and requirements, against agreed SLAs. A complaint process that is robust and drives continuous service improvement. A proactive approach to Health surveillance where recalls scheduling is approached in a simple and cost-effective way. A supplier able to work in partnership with Southern Water to define/refine any new requirements for health surveillance medicals, in line with health risk assessments. Clear and simple invoicing processes Requirements Monthly MI Reporting (reactive/quantitative) Monthly Trends/Insights (proactive/qualitative) General Advisory Service Performance/Service KPIs Quarterly Performance Review Meetings Overview of Organisational Structure Annual Business Review Meeting Annual Health Risk Review

Lot Information

Lot 1

Options: Services within the Occupational health and Health Surveillance scope which do not materially alter the original original requirement.

Renewal: At the siscretion of SWS 48 months extension after the initital term (12+12+12+12)

Planning Information

Occupational Health and Health Surveillance services tender RFI 24/03/25 to 03/04/25 PQQ by May 2025

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f97c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061461-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85147000 - Company health services

Notice Value(s)

Tender Value
£1,920,000 £1M-£10M
Lots Value
£1,920,000 £1M-£10M
Awards Value
£313,214 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Oct 20254 months ago
Submission Deadline
3 Jul 2025Expired
Future Notice Date
3 Apr 2025Expired
Award Date
25 Sep 20255 months ago
Contract Period
12 Oct 2025 - 13 Oct 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOUTHERN WATER SERVICES LIMITED
Contact Name
Antonia O'Donovan
Contact Email
antonia.o'donovan@southernwater.co.uk
Contact Phone
+447708488464

Buyer Location

Locality
WORTHING
Postcode
BN13 3NX
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
TLJ22 East Sussex CC, TLJ27 West Sussex (South West), TLJ28 West Sussex (North East), TLJ3 Hampshire and Isle of Wight, TLJ4 Kent

Local Authority
Worthing
Electoral Ward
Northbrook
Westminster Constituency
Worthing West

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTH PARTNERS GROUP

Open Contracting Data Standard (OCDS)

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