PlanningUpdate

BACS BUREAU SERVICE

WEST NORTHAMPTONSHIRE COUNCIL

  • Contract Timeline

    Publication Date

    2nd April 2025 08:47:45 AM

  • Contract Summary

    NOTICE OF INTEREST: BACS BUREAU SERVICE Who we are We, as a shared services arrangement of four councils (West Northants, North Northants, Milton Keynes City and Cambridgeshire County), are seeking to gather insights from the BACS Bureau Service market. Please note that we are only assessing the market to gain indicative costs to inform the production of a Business Case. We are not undertaking a procurement exercise at this stage. What we are looking for We are currently seeking to understand indicative supplier pricing for a BACS Bureau Service, to potentially outsource our shared service bureau function currently managed in-house. A. Scope of BACS Bureau Number of clients: 12 Number of Service User Number (SUN): 65 Types of BACs transactions: Direct Debit (80% of total transactions) and Direct Credit (20% of total transactions) Indicative annual transactional volumes: 6 million transactions Indicative annual transactional value: 6 billion GBP B. High level BACS Bureau provision requirements 1. BACS Submission & Processing Act as a BACS Approved Bureau provider Ensure seamless, accurate processing of BACS files without manual intervention. Handle direct submission to BACS under provider's own BUN. 2. Compliance Ensure full compliance with Tier A BACS audit requirements. Provide documentation and support for regulatory inspections. Maintain a secure environment for BACS processing in line with industry standards. 3. Incident Management & Support Offer support for file submission failures and urgent incidents. Maintain SLAs for troubleshooting and resolution of processing issues. 4. Reporting Provide status reports, logs, and audit trails for each submission. Allow access to processing activity logs via API or dashboard. Send email alerts or notifications informing us of processing outcomes. Support BACS report downloads (ideally with advanced distribution capabilities, e.g. per SUN, per Org), unless users are required to retrieve them directly. 5. File Transfer & Integration Accept BACS files via secure transfer (i.e. SFTP, API/Web Services). Ensure seamless API or UI-based extraction of processing activity logs

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-04fac5

    Publication Source

    Find a Tender Service

    Procurement Stage

    PlanningUpdate

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    CPV Division(s)

  • Awarding Authority

    WEST NORTHAMPTONSHIRE COUNCIL

    Buyer Name

    Buyer Email

    procurement@westnorthants.gov.uk

    Buyer Phone

    Buyer Address

    Angel Street

    Northampton

    NN1 1ED

    United Kingdom


PlanningUpdate

BACS BUREAU SERVICE

WEST NORTHAMPTONSHIRE COUNCIL

  • Contract Timeline

    Publication Date

    2nd April 2025 08:44:48 AM

  • Contract Summary

    NOTICE OF INTEREST: BACS BUREAU SERVICE Who we are We, as a shared services arrangement of four councils (West Northants, North Northants, Milton Keynes City and Cambridgeshire County), are seeking to gather insights from the BACS Bureau Service market. Please note that we are only assessing the market to gain indicative costs to inform the production of a Business Case. We are not undertaking a procurement exercise at this stage. What we are looking for We are currently seeking to understand indicative supplier pricing for a BACS Bureau Service, to potentially outsource our shared service bureau function currently managed in-house. Scope of BACS Bureau Number of clients: 12 Number of Service User Number (SUN): 65 Types of BACs transactions: Direct Debit (80% of total transactions) and Direct Credit (20% of total transactions) Indicative annual transactional volumes: 6 million transactions Indicative annual transactional value: 6 billion GBP High level BACS Bureau provision requirements BACS Submission & Processing Act as a BACS Approved Bureau provider Ensure seamless, accurate processing of BACS files without manual intervention. Handle direct submission to BACS under provider's own BUN. Compliance Ensure full compliance with Tier A BACS audit requirements. Provide documentation and support for regulatory inspections. Maintain a secure environment for BACS processing in line with industry standards. Incident Management & Support Offer support for file submission failures and urgent incidents. Maintain SLAs for troubleshooting and resolution of processing issues. Reporting Provide status reports, logs, and audit trails for each submission. Allow access to processing activity logs via API or dashboard. Send email alerts or notifications informing us of processing outcomes. Support BACS report downloads (ideally with advanced distribution capabilities, e.g. per SUN, per Org), unless users are required to retrieve them directly. File Transfer & Integration Accept BACS files via secure transfer (i.e. SFTP, API/Web Services). Ensure seamless API or UI-based extraction of processing activity logs

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-04fac5

    Publication Source

    Find a Tender Service

    Procurement Stage

    PlanningUpdate

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    CPV Division(s)

  • Awarding Authority

    WEST NORTHAMPTONSHIRE COUNCIL

    Buyer Name

    Buyer Email

    procurement@westnorthants.gov.uk

    Buyer Phone

    Buyer Address

    Angel Street

    Northampton

    NN1 1ED

    United Kingdom


PlanningUpdate

BACS BUREAU SERVICE

WEST NORTHAMPTONSHIRE COUNCIL

  • Contract Timeline

    Publication Date

    2nd April 2025 08:42:15 AM

  • Contract Summary

    NOTICE OF INTEREST: BACS BUREAU SERVICE Who we are We, as a shared services arrangement of four councils (West Northants, North Northants, Milton Keynes City and Cambridgeshire County), are seeking to gather insights from the BACS Bureau Service market. Please note that we are only assessing the market to gain indicative costs to inform the production of a Business Case. We are not undertaking a procurement exercise at this stage. What we are looking for We are currently seeking to understand indicative supplier pricing for a BACS Bureau Service, to potentially outsource our shared service bureau function currently managed in-house. Scope of BACS Bureau Number of clients: 12 Number of Service User Number (SUN): 65 Types of BACs transactions: Direct Debit (80% of total transactions) and Direct Credit (20% of total transactions) Indicative annual transactional volumes: 6 million transactions Indicative annual transactional value: 6 billion GBP High level BACS Bureau provision requirements BACS Submission & Processing Act as a BACS Approved Bureau provider Ensure seamless, accurate processing of BACS files without manual intervention. Handle direct submission to BACS under provider's own BUN. Compliance Ensure full compliance with Tier A BACS audit requirements. Provide documentation and support for regulatory inspections. Maintain a secure environment for BACS processing in line with industry standards. Incident Management & Support Offer support for file submission failures and urgent incidents. Maintain SLAs for troubleshooting and resolution of processing issues. Reporting Provide status reports, logs, and audit trails for each submission. Allow access to processing activity logs via API or dashboard. Send email alerts or notifications informing us of processing outcomes. Support BACS report downloads (ideally with advanced distribution capabilities, e.g. per SUN, per Org), unless users are required to retrieve them directly. File Transfer & Integration Accept BACS files via secure transfer (i.e. SFTP, API/Web Services). Ensure seamless API or UI-based extraction of processing activity logs

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-04fac5

    Publication Source

    Find a Tender Service

    Procurement Stage

    PlanningUpdate

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    CPV Division(s)

  • Awarding Authority

    WEST NORTHAMPTONSHIRE COUNCIL

    Buyer Name

    Buyer Email

    procurement@westnorthants.gov.uk

    Buyer Phone

    Buyer Address

    Angel Street

    Northampton

    NN1 1ED

    United Kingdom


Planning

BACS BUREAU SERVICE

WEST NORTHAMPTONSHIRE COUNCIL

  • Contract Timeline

    Publication Date

    31st March 2025 14:30:07 PM

    Planning Deadline

    9th April 2025 22:59:59 PM   Expired

  • Contract Summary

    NOTICE OF INTEREST: BACS BUREAU SERVICE Who we are We, as a shared services arrangement of four councils (West Northants, North Northants, Milton Keynes City and Cambridgeshire County), are seeking to gather insights from the BACS Bureau Service market. Please note that we are only assessing the market to gain indicative costs to inform the production of a Business Case. We are not undertaking a procurement exercise at this stage. What we are looking for We are currently seeking to understand indicative supplier pricing for a BACS Bureau Service, to potentially outsource our shared service bureau function currently managed in-house. Scope of BACS Bureau Number of clients: 12 Number of Service User Number (SUN): 65 Types of BACs transactions: Direct Debit (80% of total transactions) and Direct Credit (20% of total transactions) Indicative annual transactional volumes: 6 million transactions Indicative annual transactional value: 6 billion GBP High level BACS Bureau provision requirements BACS Submission & Processing Act as a BACS Approved Bureau provider Ensure seamless, accurate processing of BACS files without manual intervention. Handle direct submission to BACS under provider's own BUN. Compliance Ensure full compliance with Tier A BACS audit requirements. Provide documentation and support for regulatory inspections. Maintain a secure environment for BACS processing in line with industry standards. Incident Management & Support Offer support for file submission failures and urgent incidents. Maintain SLAs for troubleshooting and resolution of processing issues. Reporting Provide status reports, logs, and audit trails for each submission. Allow access to processing activity logs via API or dashboard. Send email alerts or notifications informing us of processing outcomes. Support BACS report downloads (ideally with advanced distribution capabilities, e.g. per SUN, per Org), unless users are required to retrieve them directly. File Transfer & Integration Accept BACS files via secure transfer (i.e. SFTP, API/Web Services). Ensure seamless API or UI-based extraction of processing activity logs How responses should be sent We invite you to provide information on your service offerings, price ranges, and experience in delivering BACS Bureau services for customers of similar size and sector. Insights into value-added services are also welcome. Please submit your response via the Microsoft Form below by close of business Wednesday, April 9th, 2025: https://forms.office.com/e/JYSGNtqM3g Please note that participation and responses to this advertisement does not guarantee inclusion in future procurement activities.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-04fac5

    Publication Source

    Find a Tender Service

    Procurement Stage

    Planning

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    CPV Division(s)

  • Awarding Authority

    WEST NORTHAMPTONSHIRE COUNCIL

    Buyer Name

    Buyer Email

    procurement@cambridge.gov.uk

    Buyer Phone

    Buyer Address

    The Guildhall

    Cambridge

    CB2 1BY

    United Kingdom