Notice Information
Notice Title
BACS BUREAU SERVICE
Notice Description
NOTICE OF INTEREST: BACS BUREAU SERVICE Who we are We, as a shared services arrangement of four councils (West Northants, North Northants, Milton Keynes City and Cambridgeshire County), are seeking to gather insights from the BACS Bureau Service market. Please note that we are only assessing the market to gain indicative costs to inform the production of a Business Case. We are not undertaking a procurement exercise at this stage. What we are looking for We are currently seeking to understand indicative supplier pricing for a BACS Bureau Service, to potentially outsource our shared service bureau function currently managed in-house. A. Scope of BACS Bureau Number of clients: 12 Number of Service User Number (SUN): 65 Types of BACs transactions: Direct Debit (80% of total transactions) and Direct Credit (20% of total transactions) Indicative annual transactional volumes: 6 million transactions Indicative annual transactional value: 6 billion GBP B. High level BACS Bureau provision requirements 1. BACS Submission & Processing Act as a BACS Approved Bureau provider Ensure seamless, accurate processing of BACS files without manual intervention. Handle direct submission to BACS under provider's own BUN. 2. Compliance Ensure full compliance with Tier A BACS audit requirements. Provide documentation and support for regulatory inspections. Maintain a secure environment for BACS processing in line with industry standards. 3. Incident Management & Support Offer support for file submission failures and urgent incidents. Maintain SLAs for troubleshooting and resolution of processing issues. 4. Reporting Provide status reports, logs, and audit trails for each submission. Allow access to processing activity logs via API or dashboard. Send email alerts or notifications informing us of processing outcomes. Support BACS report downloads (ideally with advanced distribution capabilities, e.g. per SUN, per Org), unless users are required to retrieve them directly. 5. File Transfer & Integration Accept BACS files via secure transfer (i.e. SFTP, API/Web Services). Ensure seamless API or UI-based extraction of processing activity logs
Planning Information
How responses should be sent We invite you to provide information on your service offerings, price ranges, and experience in delivering BACS Bureau services for customers of similar size and sector. Insights into value-added services are also welcome. Please submit your response via the Microsoft Form below by close of business Wednesday, April 9th, 2025: https://forms.office.com/e/JYSGNtqM3g Please note that participation and responses to this advertisement does not guarantee inclusion in future procurement activities.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04fac5
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/012412-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
-
- CPV Codes
66000000 - Financial and insurance services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Apr 202510 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 9 Apr 2025Expired
- Award Date
- Not specified
- Contract Period
- 3 Nov 2025 - 2 Nov 2029 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WEST NORTHAMPTONSHIRE COUNCIL
- Additional Buyers
- Contact Name
- Not specified
- Contact Email
- corporateprocurement@milton-keynes.gov.uk, procurement@cambridge.gov.uk, procurement@northnorthants.gov.uk, procurement@westnorthants.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- NORTHAMPTON
- Postcode
- NN1 1ED
- Post Town
- Northampton
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH4 Cambridgeshire and Peterborough
- Small Region (ITL 3)
- TLH42 Cambridgeshire CC
- Delivery Location
- Not specified
-
- Local Authority
- Cambridge
- Electoral Ward
- Market
- Westminster Constituency
- Cambridge
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/012412-2025
2nd April 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/012409-2025
2nd April 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/012408-2025
2nd April 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/012053-2025
31st March 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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