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Diagnostic and Operational Gathering Tool

Kingston University Higher Education Corporation

This public procurement record has 3 releases in its history.

Award

09 May 2025 at 11:27

UK7 - Contract Details Notice
Award

10 Apr 2025 at 10:48

UK6 - Contract Award Notice
Award

31 Mar 2025 at 18:58

UK5 - Transparency Notice
Summary of the contracting process

Kingston University Higher Education Corporation, located in Kingston upon Thames, United Kingdom, has completed a procurement process titled "Diagnostic and Operational Gathering Tool" targeting the public authority sub-central government category. The procurement was conducted through a direct award method due to the existing integration of the required software with university applications since 2022. Held within the industry category of software packages and information systems, the procurement involved services related to scheduling software and IT maintenance. The award was made to Nexthink SA, a large supplier based in Prilly, Switzerland, on 25th April 2025, with the contract running from 6th May 2025 to 5th May 2028.

This procurement presents opportunities for businesses specialising in software solutions and IT services to establish partnerships with educational institutions. Enterprises with expertise in software maintenance, IT infrastructure, or integrated university systems could particularly benefit from such contracts. The direct award approach underscores the necessity for suppliers to demonstrate existing compatibility and technical expertise with established systems within similar sectors. Furthermore, understanding frameworks and options for contract extensions could provide ongoing business potential within educational and public sectors.

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Notice Information

Notice Title

Diagnostic and Operational Gathering Tool

Notice Description

Diagnostic and Operational Gathering Tool with the ability to auto repair hardware issues

Procurement Information

The required software has been in use since 2022 and is integrated with a number of University applications.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04faeb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019992-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

50 - Repair and maintenance services

CPV Codes

48000000 - Software package and information systems

48332000 - Scheduling software package

50312600 - Maintenance and repair of information technology equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£233,220 £100K-£500K
Contracts Value
£233,220 £100K-£500K

Notice Dates

Publication Date
9 May 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Mar 20251 years ago
Contract Period
6 May 2025 - 6 May 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Kingston University Higher Education Corporation
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KINGSTON UPON THAMES
Postcode
KT1 2EE
Postcode Area
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified
Local Authority
Kingston upon Thames
Electoral Ward
Kingston Town
Westminster Constituency
Kingston and Surbiton

Supplier Information

Number of Suppliers
1
Supplier Name

Nexthink SA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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