Notice Information
Notice Title
All-Age Continuing Care (AACC) Digital System to NHS Gloucestershire Integrated Care Board
Notice Description
NHS Gloucestershire Integrated Care Board (GICB) were seeking to secure a Prime Provider who had the capability and capacity to provide a Continuing Healthcare and Nursing Healthcare digital system, in line with the specified requirements. The Commissioner confirmed that whilst they were seeking a Prime Provider, they welcomed partnerships, consortiums and/or sub-contractual models, which was at Bidders' discretion. Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners. Below is a high-level overview of the requirements to be delivered: The AACC Digital system will need to have the following functionalities and/or mandatory requirements: Case Management functionality including: * Case Management Solution * Communication and Contact Information * Workflow Management * Disputes, Complaints, Appeals and Panels * Previously Unassessed Periods of Care (PUPoC) * Independent Review Process * Safeguarding and Deprivation of Liberty Safeguards (DoLS) Referral Management functionality including: * Professional Referrals and Interactions * Referral Management Financial Management including: * Personal Health Budgets (PHBs) * Reimbursements * Regular Processes Reporting including: * Data Extracts and Reporting The AACC Digital system may provide the following functionalities and/or desirable requirements: * Patient Interaction * Commissioning, Provider Marketplace & Provider Portal * Financial Payments TUPE elements do not apply for this procurement opportunity. Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years was PS600,000 including VAT. A breakdown of all figures and terms were found within the Invitation to Tender (ITT) documentation. The Department of Health and Social Care (DHSC) has recently announced a restructure of Integrated Care Boards (ICBs), with the plan for Gloucestershire ICB to initially cluster and then merge with Bristol, North Somerset and South Gloucestershire ICB. There is limited information on whether CHC services will remain within ICBs or join another organisation within the wider ICS footprint. When the organisational changes are known the relevant amendments required to the contract will be revised with the successful provider and will be in line with the modification sections of the Procurement Act 2023 (PA23) regulations The Contracting Authority will observe a 8 working day standstill period starting from the following working day of this notice prior. The Standstill Period will end on 28 October 2025. This exercise was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.
Lot Information
Lot 1
Renewal: Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners.
Planning Information
This notice is an information gathering exercise rather than a call for competition in its own right, and therefore publication or response does not commit the Authority or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. The Authority will not be liable for costs incurred by any interested party in participating in this exercise. Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome. Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the relevant information and market engagement questionnaire, you will need to click on 'Register interest' - this will take you to the log-in page. You will find the project titled: Continuing Healthcare (CHC) Digital System for NHS Gloucestershire ICB - MEE with the Atamis reference C346965. If you are not already registered on the system, you will need to do so before gaining full access to the documentation and to be able to submit your expression of interest for the market engagement event using the correspondence function within Atamis. It is the Commissioners intent to hold a virtual Market Engagement Event (MEE) at a later date, once expressions of interest have been collated. An invitation to this event will be issued directly to you once you have registered on the Atamis portal. Any future tendering process will be conducted in accordance with the requirements and flexibilities provided by the Procurement Act 2023 (Consequential and Other Amendments) Regulations 2025. The Authority will run a transparent process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04fb9a
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/066482-2025
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £500,000 £500K-£1M
- Lots Value
- £500,000 £500K-£1M
- Awards Value
- £520,000 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 Oct 20251 months ago
- Submission Deadline
- 15 Aug 2025Expired
- Future Notice Date
- 29 Apr 2025Expired
- Award Date
- 15 Oct 20251 months ago
- Contract Period
- 31 Mar 2026 - 31 Mar 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD
- Additional Buyers
- Contact Name
- Samantha Phillips
- Contact Email
- scwcsu.clinical.procurement@nhs.net
- Contact Phone
- Not specified
Buyer Location
- Locality
- GLOUCESTER
- Postcode
- GL1 2TG
- Post Town
- Gloucester
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ35 South Hampshire
- Delivery Location
- TLK13 Gloucestershire CC
-
- Local Authority
- Eastleigh
- Electoral Ward
- Eastleigh Central
- Westminster Constituency
- Eastleigh
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/066482-2025
17th October 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/041286-2025
18th July 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/012365-2025
1st April 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-04fb9a-2025-10-17T16:39:01+01:00",
"date": "2025-10-17T16:39:01+01:00",
"ocid": "ocds-h6vhtk-04fb9a",
"initiationType": "tender",
"parties": [
{
"id": "GB-NHS-QR1",
"name": "NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD",
"identifier": {
"scheme": "GB-NHS",
"id": "QR1"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PYQM-9666-VXBD"
}
],
"address": {
"streetAddress": "Shire Hall, Westgate Street",
"locality": "Gloucester",
"postalCode": "GL1 2TG",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKK13"
},
"contactPoint": {
"name": "Samantha Phillips",
"email": "scwcsu.clinical.procurement@nhs.net"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"scheme": "UK_CA_TYPE",
"id": "publicAuthorityCentralGovernment",
"description": "Public authority - central government"
}
]
}
},
{
"id": "GB-NHS-0DF",
"name": "NHS South Central and West CSU",
"identifier": {
"scheme": "GB-NHS",
"id": "0DF"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PXTZ-5316-XWPW"
}
],
"address": {
"streetAddress": "Omega House, 112 Southampton Road",
"locality": "Eastleigh",
"postalCode": "SO50 5PB",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ35"
},
"contactPoint": {
"name": "Samantha Phillips",
"email": "scwcsu.clinical.procurement@nhs.net"
},
"roles": [
"procuringEntity",
"processContactPoint"
],
"roleDetails": "Procurement Advisor",
"details": {
"url": "https://www.scwcsu.nhs.uk/"
}
},
{
"id": "GB-COH-10245607",
"name": "MCB SOFTWARE SERVICES LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "10245607"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PXZT-4553-VLJV"
}
],
"address": {
"streetAddress": "7 Moyne Close",
"locality": "Cambridge",
"postalCode": "CB4 2TA",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKH12"
},
"contactPoint": {
"email": "info@carebanking.co.uk"
},
"roles": [
"supplier"
],
"details": {
"url": "http://mycarebank.eu",
"scale": "sme",
"vcse": false,
"publicServiceMissionOrganization": false,
"shelteredWorkshop": false
}
}
],
"buyer": {
"id": "GB-NHS-QR1",
"name": "NHS GLOUCESTERSHIRE INTEGRATED CARE BOARD"
},
"planning": {
"milestones": [
{
"id": "engagement",
"type": "engagement",
"description": "This notice is an information gathering exercise rather than a call for competition in its own right, and therefore publication or response does not commit the Authority or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. The Authority will not be liable for costs incurred by any interested party in participating in this exercise. Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome. Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the relevant information and market engagement questionnaire, you will need to click on 'Register interest' - this will take you to the log-in page. You will find the project titled: Continuing Healthcare (CHC) Digital System for NHS Gloucestershire ICB - MEE with the Atamis reference C346965. If you are not already registered on the system, you will need to do so before gaining full access to the documentation and to be able to submit your expression of interest for the market engagement event using the correspondence function within Atamis. It is the Commissioners intent to hold a virtual Market Engagement Event (MEE) at a later date, once expressions of interest have been collated. An invitation to this event will be issued directly to you once you have registered on the Atamis portal. Any future tendering process will be conducted in accordance with the requirements and flexibilities provided by the Procurement Act 2023 (Consequential and Other Amendments) Regulations 2025. The Authority will run a transparent process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services.",
"dueDate": "2025-04-29T23:59:59+01:00",
"status": "scheduled"
}
],
"documents": [
{
"id": "012365-2025",
"documentType": "marketEngagementNotice",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/012365-2025",
"datePublished": "2025-04-01T16:55:46+01:00",
"format": "text/html"
}
]
},
"tender": {
"id": "C375403 / WA17855",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "All-Age Continuing Care (AACC) Digital System to NHS Gloucestershire Integrated Care Board",
"description": "NHS Gloucestershire Integrated Care Board (GICB) were seeking to secure a Prime Provider who had the capability and capacity to provide a Continuing Healthcare and Nursing Healthcare digital system, in line with the specified requirements. The Commissioner confirmed that whilst they were seeking a Prime Provider, they welcomed partnerships, consortiums and/or sub-contractual models, which was at Bidders' discretion. Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners. Below is a high-level overview of the requirements to be delivered: The AACC Digital system will need to have the following functionalities and/or mandatory requirements: Case Management functionality including: * Case Management Solution * Communication and Contact Information * Workflow Management * Disputes, Complaints, Appeals and Panels * Previously Unassessed Periods of Care (PUPoC) * Independent Review Process * Safeguarding and Deprivation of Liberty Safeguards (DoLS) Referral Management functionality including: * Professional Referrals and Interactions * Referral Management Financial Management including: * Personal Health Budgets (PHBs) * Reimbursements * Regular Processes Reporting including: * Data Extracts and Reporting The AACC Digital system may provide the following functionalities and/or desirable requirements: * Patient Interaction * Commissioning, Provider Marketplace & Provider Portal * Financial Payments TUPE elements do not apply for this procurement opportunity. Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years was PS600,000 including VAT. A breakdown of all figures and terms were found within the Invitation to Tender (ITT) documentation. The Department of Health and Social Care (DHSC) has recently announced a restructure of Integrated Care Boards (ICBs), with the plan for Gloucestershire ICB to initially cluster and then merge with Bristol, North Somerset and South Gloucestershire ICB. There is limited information on whether CHC services will remain within ICBs or join another organisation within the wider ICS footprint. When the organisational changes are known the relevant amendments required to the contract will be revised with the successful provider and will be in line with the modification sections of the Procurement Act 2023 (PA23) regulations The Contracting Authority will observe a 8 working day standstill period starting from the following working day of this notice prior. The Standstill Period will end on 28 October 2025. This exercise was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
}
],
"deliveryAddresses": [
{
"region": "UKK13",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKK13",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"specialRegime": [
"concession"
],
"aboveThreshold": true,
"lots": [
{
"id": "1",
"suitability": {
"sme": true
},
"contractPeriod": {
"startDate": "2026-04-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2031-03-31T23:59:59+01:00"
},
"hasRenewal": true,
"status": "complete",
"value": {
"amountGross": 600000,
"amount": 500000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Quality",
"numbers": [
{
"number": 65,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Social Value",
"numbers": [
{
"number": 10,
"weight": "percentageExact"
}
]
},
{
"type": "price",
"name": "Value",
"numbers": [
{
"number": 25,
"weight": "percentageExact"
}
]
}
]
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "The ITT documentation within the e-procurement system sets out the minimum level of economic and financial standing threshold within the evaluation criteria for this procurement."
},
{
"type": "technical",
"description": "*Please confirm that your organisation meets the minimum baseline standards of the latest Digital Technology Assessment Criteria for health and social care (DTAC) or are working towards DTAC approval and have a plan in place to meet the standards prior to the service commencement date. *To provide assurance that organisations have the necessary security measures in place to protect against cyber-attacks; please confirm which of the below apply: ISO 27001 Cyber Penetration Testing Cyber Essentials * Please confirm that your organisation is, as a minimum, compliant with all mandatory requirements of the latest DSP Toolkit or have a plan in place to achieve compliance with the DSP Toolkit prior to the service commencement date."
}
]
},
"renewal": {
"description": "Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners."
}
}
],
"status": "complete",
"value": {
"amountGross": 600000,
"amount": 500000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"submissionMethodDetails": "Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page. You will find the project titled: Gloucestershire ICB - All-Age Continuing Care (AACC) Digital System (C375403). If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid. All bids must be submitted on this e-procurement system. This is a Procurement Act 2023 Contract Notice. The intention is to award a contract using an Open process.",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2025-08-15T12:00:00+01:00"
},
"enquiryPeriod": {
"endDate": "2025-08-08T12:00:00+01:00"
},
"awardPeriod": {
"endDate": "2025-12-16T23:59:59Z"
},
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
},
{
"id": "L-1",
"documentType": "biddingDocuments",
"url": "https://health-family.force.com/s/Welcome"
},
{
"id": "041286-2025",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/041286-2025",
"datePublished": "2025-07-18T13:05:39+01:00",
"format": "text/html"
}
]
},
"language": "en",
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"value": 8,
"relatedLot": "1"
},
{
"id": "2",
"measure": "finalStageBids",
"value": 5,
"relatedLot": "1"
},
{
"id": "3",
"measure": "smeFinalStageBids",
"value": 2,
"relatedLot": "1"
},
{
"id": "4",
"measure": "vcseFinalStageBids",
"value": 0,
"relatedLot": "1"
}
]
},
"awards": [
{
"id": "1",
"title": "All-Age Continuing Care (AACC) Digital System",
"status": "pending",
"date": "2025-10-16T00:00:00+01:00",
"value": {
"amountGross": 520000,
"amount": 520000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-COH-10245607",
"name": "MCB SOFTWARE SERVICES LIMITED"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
}
],
"deliveryAddresses": [
{
"region": "UKK13",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"standstillPeriod": {
"endDate": "2025-10-28T23:59:59+00:00"
},
"contractPeriod": {
"startDate": "2026-04-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2031-03-31T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years is PS520,000 including VAT. Initial Contract Term Value: PS300,000 Optional Extension years Value: PS220,000"
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "066482-2025",
"documentType": "awardNotice",
"noticeType": "UK6",
"description": "Contract award notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/066482-2025",
"datePublished": "2025-10-17T16:39:01+01:00",
"format": "text/html"
}
],
"assessmentSummariesDateSent": "2025-10-17T00:00:00+01:00",
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2026-01-01T23:59:59Z",
"status": "scheduled"
}
]
}
]
}