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All-Age Continuing Care (AACC) Digital System to NHS Gloucestershire Integrated Care Board

NHS Gloucestershire Integrated Care Board

This public procurement record has 3 releases in its history.

Award

17 Oct 2025 at 16:39

UK6 - Contract Award Notice
Tender

18 Jul 2025 at 13:05

UK4 - Tender Notice
Planning

01 Apr 2025 at 16:55

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The public procurement process described involves the NHS Gloucestershire Integrated Care Board seeking to implement an All-Age Continuing Care (AACC) Digital System, aimed at enhancing their Continuing Healthcare and Nursing Healthcare services. Managed by the NHS South, Central and West Commissioning Support Unit, this procurement process began with market engagement and proceeded through tender to the awarding of the contract. The awarded contract is valued at £520,000 GBP, following an open procedure under the Procurement Act 2023, with the its commencement set for 1st April 2026, for an initial three-year term with potential extensions up to five years. The procurement was specifically focused on IT services including software development, offering organisations within the UK region, especially those experienced in government contracting, a substantial opportunity.

This tender provides significant opportunities for companies specialising in digital healthcare solutions, particularly those capable of delivering comprehensive case management and patient interaction functionalities. SMEs, such as MCB Software Services Limited, successfully participated and were considered in the final stages of bidding, highlighting the suitability of medium-sized enterprises with robust IT service capabilities. Engaging in such projects not only opens avenues for growth through government contracts but also allows businesses to partake in innovative projects delivering critical public health services. The tender was structured to encourage collaborations and consortiums, enabling diverse business models to compete effectively, thus providing opportunities for partnerships within the health tech industry.

How relevant is this notice?

Notice Information

Notice Title

All-Age Continuing Care (AACC) Digital System to NHS Gloucestershire Integrated Care Board

Notice Description

NHS Gloucestershire Integrated Care Board (GICB) were seeking to secure a Prime Provider who had the capability and capacity to provide a Continuing Healthcare and Nursing Healthcare digital system, in line with the specified requirements. The Commissioner confirmed that whilst they were seeking a Prime Provider, they welcomed partnerships, consortiums and/or sub-contractual models, which was at Bidders' discretion. Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners. Below is a high-level overview of the requirements to be delivered: The AACC Digital system will need to have the following functionalities and/or mandatory requirements: Case Management functionality including: * Case Management Solution * Communication and Contact Information * Workflow Management * Disputes, Complaints, Appeals and Panels * Previously Unassessed Periods of Care (PUPoC) * Independent Review Process * Safeguarding and Deprivation of Liberty Safeguards (DoLS) Referral Management functionality including: * Professional Referrals and Interactions * Referral Management Financial Management including: * Personal Health Budgets (PHBs) * Reimbursements * Regular Processes Reporting including: * Data Extracts and Reporting The AACC Digital system may provide the following functionalities and/or desirable requirements: * Patient Interaction * Commissioning, Provider Marketplace & Provider Portal * Financial Payments TUPE elements do not apply for this procurement opportunity. Total combined maximum contract value, across the full potential term of 5 (five) years including any optional extension years was PS600,000 including VAT. A breakdown of all figures and terms were found within the Invitation to Tender (ITT) documentation. The Department of Health and Social Care (DHSC) has recently announced a restructure of Integrated Care Boards (ICBs), with the plan for Gloucestershire ICB to initially cluster and then merge with Bristol, North Somerset and South Gloucestershire ICB. There is limited information on whether CHC services will remain within ICBs or join another organisation within the wider ICS footprint. When the organisational changes are known the relevant amendments required to the contract will be revised with the successful provider and will be in line with the modification sections of the Procurement Act 2023 (PA23) regulations The Contracting Authority will observe a 8 working day standstill period starting from the following working day of this notice prior. The Standstill Period will end on 28 October 2025. This exercise was carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner.

Lot Information

Lot 1

Renewal: Services are scheduled to commence on 1st April 2026. The Contract will be for an initial term of 3 (three) years, with an option to extend for a further 1 (one) year, plus another 1 (one) year as defined at the sole discretion of the Commissioners.

Planning Information

This notice is an information gathering exercise rather than a call for competition in its own right, and therefore publication or response does not commit the Authority or respondents to a future procurement, nor provide any process exemptions or preferential treatment to any parties expressing an interest. The Authority will not be liable for costs incurred by any interested party in participating in this exercise. Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome. Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the relevant information and market engagement questionnaire, you will need to click on 'Register interest' - this will take you to the log-in page. You will find the project titled: Continuing Healthcare (CHC) Digital System for NHS Gloucestershire ICB - MEE with the Atamis reference C346965. If you are not already registered on the system, you will need to do so before gaining full access to the documentation and to be able to submit your expression of interest for the market engagement event using the correspondence function within Atamis. It is the Commissioners intent to hold a virtual Market Engagement Event (MEE) at a later date, once expressions of interest have been collated. An invitation to this event will be issued directly to you once you have registered on the Atamis portal. Any future tendering process will be conducted in accordance with the requirements and flexibilities provided by the Procurement Act 2023 (Consequential and Other Amendments) Regulations 2025. The Authority will run a transparent process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fb9a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/066482-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
£500,000 £500K-£1M
Awards Value
£520,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Oct 202511 months ago
Submission Deadline
15 Aug 2025Expired
Future Notice Date
Not specified
Award Date
16 Oct 202511 months ago
Contract Period
1 Apr 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Gloucestershire Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLOUCESTER
Postcode
GL1 2TG
Postcode Area
Gloucester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK73 Gloucestershire CC
Delivery Location
TLK13 Gloucestershire CC
Local Authority
Gloucester
Electoral Ward
Westgate
Westminster Constituency
Gloucester

Supplier Information

Number of Suppliers
1
Supplier Name

MCB SOFTWARE SERVICES LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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