Kent Carers Support Service

{
    "tag": [
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    "id": "ocds-h6vhtk-04fe04-2025-11-03T17:46:15Z",
    "date": "2025-11-03T17:46:15Z",
    "ocid": "ocds-h6vhtk-04fe04",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PLDL-8938-YGYW",
            "name": "Kent County Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PLDL-8938-YGYW"
            },
            "address": {
                "streetAddress": "County Hall",
                "locality": "Maidstone",
                "postalCode": "ME14 1XQ",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ45"
            },
            "contactPoint": {
                "name": "Nathan Sills",
                "email": "CPD-Peopleteam@Kent.Gov.UK"
            },
            "roles": [
                "buyer"
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            "details": {
                "url": "https://www.kent.gov.uk/",
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        },
        {
            "id": "GB-COH-03449624",
            "name": "Involve Kent",
            "identifier": {
                "scheme": "GB-COH",
                "id": "03449624"
            },
            "address": {
                "streetAddress": "30 Turkey Court Turkey Mill, Ashford Road",
                "locality": "Maidstone",
                "postalCode": "ME14 5PP",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ45"
            },
            "roles": [
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            "details": {
                "scale": "sme",
                "vcse": true
            }
        },
        {
            "id": "GB-COH-04144820",
            "name": "Carers First",
            "identifier": {
                "scheme": "GB-COH",
                "id": "04144820"
            },
            "address": {
                "streetAddress": "Unit 4, Tolgate Lane",
                "locality": "Rochester",
                "postalCode": "ME2 4TG",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ41"
            },
            "roles": [
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            "details": {
                "scale": "sme",
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        },
        {
            "id": "GB-COH-05354482",
            "name": "Imago Community",
            "identifier": {
                "scheme": "GB-COH",
                "id": "05354482"
            },
            "address": {
                "streetAddress": "17-19 MONSON ROAD",
                "locality": "TUNBRIDGE WELLS",
                "postalCode": "TN1 1LS",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ46"
            },
            "contactPoint": {
                "email": "hello@imago.community"
            },
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                "supplier",
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                "scale": "sme",
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    "buyer": {
        "id": "GB-PPON-PLDL-8938-YGYW",
        "name": "Kent County Council"
    },
    "planning": {
        "noEngagementNoticeRationale": "Market engagement was carried out in July 2024 which has helped shape the service provision."
    },
    "tender": {
        "id": "CN250345",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Kent Carers Support Service",
        "description": "Kent County Council are seeking to re-procure a Kent Carers Support Service which is aimed at supporting unpaid carers within the county. This new service will replace two current services; The Carers Community Navigation Service and Carers Short Breaks service. Key Areas of Service Delivery: Building from the Kent Adult Carers Strategy the following key areas of service delivery have been identified for the Kent Carers Support Service: i) Identifying and Recognising Carers, including Seldom-Heard Carers ii) Empowering Carers: information, advice and training in ways that they can understand iii) Prevention and Wellbeing especially for lifestyle risk factors, mental health and information and advice iv) Support for Young Carers' Transition to Adulthood v) Carers Assessment vi) Carers Breaks vii) Emergency Breaks viii) Carers Personal Budgets",
        "status": "complete",
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            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ4",
                        "country": "GB",
                        "countryName": "United Kingdom"
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            }
        ],
        "value": {
            "amountGross": 56664720,
            "amount": 47220600,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "isAccelerated": true,
            "acceleratedRationale": "Light touch contract",
            "features": "Kent County Council intend on using an Open Procedure (Light Touch). Submission Requirements: * Bidders are required to submit the Conditions of Participation, Quality Questionnaire and Pricing Schedule together in one stage. Evaluation Process: 1. Conditions of Participation: * All submitted Conditions of Participation will be evaluated and moderated first. * Only those bidders who meet the mandatory requirements and Minimum Quality Threshold (MQT) for their Procurement Specific Questions (PSQ) will proceed to have their Quality Questionnaire and Pricing Schedule evaluated. * Bidders who do not meet the MQT will be excluded from further evaluation, and feedback will be provided. 2. Quality Questionnaire and Pricing Schedule: * For bidders who pass the Conditions of Participation stage, their Quality Questionnaire will evaluated and moderated. * Tenderers who pass the MQT for their quality questions will then be evaluated on price. 3. Final Scoring and Ranking: * Tenderers are ranked according to their submitted bids in their pricing schedule. The lowest bid above the MQT will be ranked 1st and become the councils' preferred supplier."
        },
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "All tenders must be submitted through the Kent Business Portal. https://www.kentbusinessportal.org.uk/",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-08-01T16:30:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-07-25T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-11-25T23:59:59Z"
        },
        "lots": [
            {
                "id": "1",
                "title": "Kent Carers Support Service - East Kent",
                "description": "Kent Carers Support Service to be delivered in the following geographical areas: Ashford, Canterbury, Dover, Thanet, Folkestone and Hythe.",
                "status": "complete",
                "value": {
                    "amountGross": 28227360,
                    "amount": 23522800,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "The council have chosen to use the Lowest Total Value above Minimum Quality Threshold. Please view tender documents for full Award Criteria.",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Service Model",
                            "description": "Please demonstrate your service model and how it will support delivery of the specification."
                        },
                        {
                            "type": "quality",
                            "name": "Carers Question",
                            "description": "How will you ensure carers are able to access the information and services they require? How will you ensure the information, advice and guidance is inclusive and accessible?"
                        },
                        {
                            "type": "quality",
                            "name": "Geographical understanding",
                            "description": "Please demonstrate your understanding of the Lot you are tendering for, and how you will tailor your service to meet the needs of the people within that geographical area."
                        },
                        {
                            "type": "quality",
                            "name": "Quality Assurance",
                            "description": "Describe your approach to ensuring high quality service delivery and ongoing improvement throughout the duration of the contract."
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "Describe how your organisation, in delivering this contract will contribute to building a resilient local community and strengthen community support organisations."
                        },
                        {
                            "type": "quality",
                            "name": "Mobilisation",
                            "description": "Please describe how you will mobilise this contract."
                        },
                        {
                            "type": "price",
                            "name": "Pricing Schedule",
                            "description": "Bidders who meet or exceed the Minimum Quality Threshold (MQT) will then be ranked on price alone. The council will award the contract to the bidder with the Lowest Total Price above Minimum Quality Threshold."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2029-03-31T23:59:59+01:00",
                    "maxExtentDate": "2033-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Potential extension of 2 x up to 24 months is available"
                }
            },
            {
                "id": "2",
                "title": "Kent Carers Support Service - West Kent",
                "description": "Kent Carers Support Service to be delivered in the following geographical areas: Dartford, Gravesham, Swanley, Sevenoaks, Maidstone, Sevenoaks, Tonbridge and Malling, Tunbridge Wells and Swale.",
                "status": "complete",
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                    "amountGross": 28437360,
                    "amount": 23697800,
                    "currency": "GBP"
                },
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                        {
                            "type": "quality",
                            "name": "Service Model",
                            "description": "Please demonstrate your service model and how it will support delivery of the specification."
                        },
                        {
                            "type": "quality",
                            "name": "Carers Question",
                            "description": "How will you ensure carers are able to access the information and services they require? How will you ensure the information, advice and guidance is inclusive and accessible?"
                        },
                        {
                            "type": "quality",
                            "name": "Geographical understanding",
                            "description": "Please demonstrate your understanding of the Lot you are tendering for, and how you will tailor your service to meet the needs of the people within that geographical area."
                        },
                        {
                            "type": "quality",
                            "name": "Quality Assurance",
                            "description": "Describe your approach to ensuring high quality service delivery and ongoing improvement throughout the duration of the contract."
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "Describe how your organisation, in delivering this contract will contribute to building a resilient local community and strengthen community support organisations."
                        },
                        {
                            "type": "quality",
                            "name": "Mobilisation",
                            "description": "Please describe how you will mobilise this contract."
                        },
                        {
                            "type": "price",
                            "name": "Pricing Schedule",
                            "description": "Bidders who meet or exceed the Minimum Quality Threshold (MQT) will then be ranked on price alone. The council will award the contract to the bidder with the Lowest Total Price above Minimum Quality Threshold."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2029-03-31T23:59:59+01:00",
                    "maxExtentDate": "2033-03-31T23:59:59+01:00"
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                "hasRenewal": true,
                "renewal": {
                    "description": "Potential extension of 2 x up to 24 months is available"
                }
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        ],
        "lotDetails": {
            "maximumLotsBidPerSupplier": 1,
            "maximumLotsAwardedPerSupplier": 1,
            "awardCriteriaDetails": "Bidders may only bid for one lot."
        },
        "documents": [
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                "description": "Not published"
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                "id": "L-1",
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                "description": "All Tenders must be submitted through the Kent Business Portal. All Tender documents will be available on the Kent Business Portal.",
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    },
    "language": "en",
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                "status": "valid",
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                        "id": "GB-COH-05354482",
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                        "name": "Carers First"
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    "awards": [
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            "standstillPeriod": {
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            "renewal": {
                "description": "Kent County Council has included 2x24month extension periods which may be executed at the council's discretion."
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