Planning

Integrated SMS solution for Guardian Command and Control System/ Pronto

POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE

This public procurement record has 1 release in its history.

Planning

10 Apr 2025 at 13:17

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Police and Crime Commissioner for Lincolnshire is currently in the planning stage for the procurement of an integrated SMS solution to be used in the Guardian command and control system and the Pronto record management system. As part of this process, Lincolnshire Police is organising Preliminary Market Engagement events on 24th and 25th April 2025, with responses due by 2nd May 2025. This tender falls under the public authority sub-central government category and is focused on Communications and control systems, with delivery across various regions in the United Kingdom. Potential suppliers are invited to provide solutions that improve technology use in public contact and the crime journey, especially victim-focused communication capabilities.

This procurement offers a significant opportunity for businesses experienced in communications infrastructure, control systems, and software. Firms specialising in command, control, and communication technologies or those providing specific SMS and integration solutions with existing public safety systems will find this tender particularly relevant. The engagement process allows suppliers to showcase their capabilities, potentially leading to a long-term contract starting from September 2025. Success in this tender can foster business growth through collaboration with the police authority and contributing to enhanced public service delivery.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Integrated SMS solution for Guardian Command and Control System/ Pronto

Notice Description

Lincolnshire Police are looking to introduce an SMS platform that can integrate with our existing Guardian command and control system and record management system, via Pronto. Both systems are supplied by Motorola Solutions UK Ltd. To enable the Customer to develop a comprehensive specification and have an indication of lead in time and potential contract value, we are conducting a Preliminary Market Engagement event under Section 16 of the Procurement Act 2023 for potential suppliers who are able to provide such a solution. The solution will be victim focused and allow for the more efficient use of technology to deal with public contact and the crime journey in a timely manner.

Planning Information

Lincolnshire Police are looking to introduce an SMS platform that can integrate with our existing Guardian command and control system and record management system, via Pronto. Both systems are supplied by Motorola Solutions UK Ltd. To enable the Customer to develop a comprehensive specification and have an indication of lead in time and potential contract value, we are conducting a Preliminary Market Engagement event under Section 16 of the Procurement Act 2023 for potential suppliers who are able to provide such a solution. The solution will be victim focused and allow for the more efficient use of technology to deal with public contact and the crime journey in a timely manner. As such, Preliminary Market Engagement sessions shall be organised to take place on the 24th and 25th of April 2025. The system will need to include, but not be limited to, the following:- • Full integration with the existing Guardian command and control software. • Allow the user to send an SMS to callers from within the system, advising on matters such as estimated time of arrival (E.T.A). for officer attendance and other related matters. • Allow the use of drop-down menus (or similar) to allow for pre-defined messages to be sent. • It must be configurable to show that the message is from Lincolnshire Police. • The content of the message must be auditable and time and date stamped in the incident log to show the contact made. • Have the ability to include hyperlinks or QR codes to relevant Lincs Police / Government information to send out to callers. • Have the ability to automatically send messages to the caller for incidents where the incident types are a specific type - crime prevention, incident number, grading etc. • Integration with Pronto to allow for messaging to victims regarding crime occurrences, such as crime updates etc. This will need to auto populate with relevant details such as occurrence number, senders' details, etc.. Some of the above needs to be locally configurable so that there is no delay in enabling word changes in the text message content. The Preliminary Market Engagement events shall take place via MS TEAMS. We envisage this to take no longer than one hour. Please can we request a maximum number of five attendees from each participating supplier. Please complete and submit Annex 1 of this document with details of your organisation and attendees for the Pre Market Engagement event and your availability on the 24th and 25th of April 2025. We will then confirm your time slot as soon as possible after receiving your response. Following the Preliminary Market Engagement event, Lincolnshire will then be looking to receive your full written response. Preliminary Market Engagement responses MUST be submitted via the Bluelight Portal https://sell2.in-tend.co.uk/blpd/home. The closing time/date for receipt of responses is 12:00 BST on 2 May 2025. You are recommended to upload any documents and your response in sufficient time for it to reach the server prior to the closing time/date of 12:00 BST on 2 May 2025. The server automatically time/date stamps all responses

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0500ab
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/014317-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

35 - Security, fire-fighting, police and defence equipment

48 - Software package and information systems

CPV Codes

32571000 - Communications infrastructure

32573000 - Communications control system

35711000 - Command, control, communication systems

48510000 - Communication software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
2 May 2025Expired
Award Date
Not specified
Contract Period
31 Aug 2025 - 30 Sep 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE
Contact Name
Not specified
Contact Email
commercial@lincs.police.uk
Contact Phone
Not specified

Buyer Location

Locality
LINCOLN
Postcode
LN2 2LT
Post Town
Lincoln
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
West Lindsey
Electoral Ward
Nettleham
Westminster Constituency
Gainsborough

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0500ab-2025-04-10T14:17:43+01:00",
    "date": "2025-04-10T14:17:43+01:00",
    "ocid": "ocds-h6vhtk-0500ab",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PNBV-7818-LZWL",
            "name": "Police and Crime Commissioner for Lincolnshire",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PNBV-7818-LZWL"
            },
            "address": {
                "streetAddress": "Police Headquarters, Deepdale Lane, Nettleham",
                "locality": "Lincoln",
                "postalCode": "LN2 2LT",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKF30"
            },
            "contactPoint": {
                "email": "commercial@lincs.police.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PNBV-7818-LZWL",
        "name": "Police and Crime Commissioner for Lincolnshire"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Lincolnshire Police are looking to introduce an SMS platform that can integrate with our existing Guardian command and control system and record management system, via Pronto. Both systems are supplied by Motorola Solutions UK Ltd. To enable the Customer to develop a comprehensive specification and have an indication of lead in time and potential contract value, we are conducting a Preliminary Market Engagement event under Section 16 of the Procurement Act 2023 for potential suppliers who are able to provide such a solution. The solution will be victim focused and allow for the more efficient use of technology to deal with public contact and the crime journey in a timely manner. As such, Preliminary Market Engagement sessions shall be organised to take place on the 24th and 25th of April 2025. The system will need to include, but not be limited to, the following:- * Full integration with the existing Guardian command and control software. * Allow the user to send an SMS to callers from within the system, advising on matters such as estimated time of arrival (E.T.A). for officer attendance and other related matters. * Allow the use of drop-down menus (or similar) to allow for pre-defined messages to be sent. * It must be configurable to show that the message is from Lincolnshire Police. * The content of the message must be auditable and time and date stamped in the incident log to show the contact made. * Have the ability to include hyperlinks or QR codes to relevant Lincs Police / Government information to send out to callers. * Have the ability to automatically send messages to the caller for incidents where the incident types are a specific type - crime prevention, incident number, grading etc. * Integration with Pronto to allow for messaging to victims regarding crime occurrences, such as crime updates etc. This will need to auto populate with relevant details such as occurrence number, senders' details, etc.. Some of the above needs to be locally configurable so that there is no delay in enabling word changes in the text message content. The Preliminary Market Engagement events shall take place via MS TEAMS. We envisage this to take no longer than one hour. Please can we request a maximum number of five attendees from each participating supplier. Please complete and submit Annex 1 of this document with details of your organisation and attendees for the Pre Market Engagement event and your availability on the 24th and 25th of April 2025. We will then confirm your time slot as soon as possible after receiving your response. Following the Preliminary Market Engagement event, Lincolnshire will then be looking to receive your full written response. Preliminary Market Engagement responses MUST be submitted via the Bluelight Portal https://sell2.in-tend.co.uk/blpd/home. The closing time/date for receipt of responses is 12:00 BST on 2 May 2025. You are recommended to upload any documents and your response in sufficient time for it to reach the server prior to the closing time/date of 12:00 BST on 2 May 2025. The server automatically time/date stamps all responses",
                "dueDate": "2025-05-02T23:59:59+01:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "014317-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/014317-2025",
                "datePublished": "2025-04-10T14:17:43+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "CCM/1163",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Integrated SMS solution for Guardian Command and Control System/ Pronto",
        "description": "Lincolnshire Police are looking to introduce an SMS platform that can integrate with our existing Guardian command and control system and record management system, via Pronto. Both systems are supplied by Motorola Solutions UK Ltd. To enable the Customer to develop a comprehensive specification and have an indication of lead in time and potential contract value, we are conducting a Preliminary Market Engagement event under Section 16 of the Procurement Act 2023 for potential suppliers who are able to provide such a solution. The solution will be victim focused and allow for the more efficient use of technology to deal with public contact and the crime journey in a timely manner.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "32571000",
                        "description": "Communications infrastructure"
                    },
                    {
                        "scheme": "CPV",
                        "id": "32573000",
                        "description": "Communications control system"
                    },
                    {
                        "scheme": "CPV",
                        "id": "35711000",
                        "description": "Command, control, communication systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48510000",
                        "description": "Communication software package"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "goods",
        "aboveThreshold": false,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2025-09-01T00:00:00+01:00",
                    "endDate": "2032-09-30T23:59:59+01:00",
                    "maxExtentDate": "2038-09-30T23:59:59Z"
                },
                "hasRenewal": true,
                "status": "planning"
            }
        ],
        "status": "planning"
    },
    "language": "en"
}