Award, Contract

Integrated Mediation and Disagreement Resolution For Young People and Parents and Carers of Children with Special Educational Needs and/or Disabilities

NORFOLK COUNTY COUNCIL

  • Contract Timeline

    Publication Date

    24th June 2025 14:23:04 PM

  • Contract Summary

    Norfolk County council is looking to award a contract for the provision of SEND Mediation and Disagreement Resolution. The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners. Disagreement Resolution and Mediation is a voluntary, private and confidential process. The aim is to bring people together in a facilitated way to find solutions to their disagreements. It can save time and pressure for all involved and it can help re-build relationships that have broken down. Early resolution of disagreements benefits children, young people, parents, carers, institutions, and professionals' party to the disagreement. •Mediation focuses on elements of an Education Health and Care Plan (EHCP) in education, social care, or health. It is used at various stages of the process and is specifically linked to decisions about EHCP needs assessments and plans. •Disagreement Resolution focuses on any element of SEND provision, not just those who are being assessed for (or have) an EHCP. All those who bids were assessed have been issued with assessment summaries as per the Procurement Act 2023 section 50(3). These were issued on 24 June 2025.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-0503a6

    Publication Source

    Find a Tender Service

    Procurement Stage

    Award, Contract

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure

    Procurement Category

    N/A

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    CPV Division(s)

  • Awarding Authority

    NORFOLK COUNTY COUNCIL

    Buyer Name

    Buyer Email

    sourcingteam@norfolk.gov.uk

    Buyer Phone

    Buyer Address

    County Hall, Martineau Lane

    Norwich

    NR1 2DH

    United Kingdom

  • Awarded Supplier(s)

    Supplier Name(s)

    ANGLIA CARE TRUST

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Tender

Integrated Mediation and Disagreement Resolution For Young People and Parents and Carers of Children with Special Educational Needs and/or Disabilities

NORFOLK COUNTY COUNCIL

  • Contract Timeline

    Publication Date

    17th April 2025 10:55:38 AM

    Tender Deadline

    19th May 2025 10:00:00 AM   Expired

  • Contract Summary

    Norfolk County council is looking to award a contract for the provision of SEND Mediation and Disagreement Resolution. The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners. Norfolk's MDR service is jointly commissioned between Norfolk County Council and NHS Norfolk and Waveney Integrated Care Board (ICB). Disagreement Resolution and Mediation is a voluntary, private and confidential process. The aim is to bring people together in a facilitated way to find solutions to their disagreements. It can save time and pressure for all involved and it can help re-build relationships that have broken down. Early resolution of disagreements benefits children, young people, parents, carers, institutions, and professionals' party to the disagreement. •Mediation focuses on elements of an Education Health and Care Plan (EHCP) in education, social care, or health. It is used at various stages of the process and is specifically linked to decisions about EHCP needs assessments and plans. •Disagreement Resolution focuses on any element of SEND provision, not just those who are being assessed for (or have) an EHCP.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-0503a6

    Publication Source

    Find a Tender Service

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    CPV Division(s)

  • Awarding Authority

    NORFOLK COUNTY COUNCIL

    Buyer Name

    Buyer Email

    sourcingteam@norfolk.gov.uk

    Buyer Phone

    Buyer Address

    County Hall, Martineau Lane

    Norwich

    NR1 2DH

    United Kingdom

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Planning

Integrated Mediation and Disagreement Resolution For Young People and Parents and Carers of Children with Special Educational Needs and/or Disabilities

NORFOLK COUNTY COUNCIL

  • Contract Timeline

    Publication Date

    16th April 2025 08:43:24 AM

  • Contract Summary

    This is a Preliminary Market Engagement Notice(PMEN) for information purposes only. It is not a formal invitation to tender. Norfolk County council is looking to award a contract for the provision of SEND Mediation and Disagreement Resolution. The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners.

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-0503a6

    Publication Source

    Find a Tender Service

    Procurement Stage

    Planning

    Procurement Method

    N/A

    Procurement Method Details

    N/A

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    CPV Division(s)

  • Awarding Authority

    NORFOLK COUNTY COUNCIL

    Buyer Name

    Buyer Email

    sourcingteam@norfolk.gov.uk

    Buyer Phone

    Buyer Address

    County Hall, Martineau Lane

    Norwich

    NR1 2DH

    United Kingdom

View contract on Find a Tender Service