Notice Information
Notice Title
LU00973 - Payment Portal
Notice Description
A payment portal that consists of three main parts which are all heavily integrated with our corporate systems: *a student payment portal *an online store for selling miscellaneous goods and services *a platform for integration with other online merchants To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=973791861
Procurement Information
There are a number of complexities and key features of the services that mean they are both a) specialised (meaning they are only available from one supplier when considering the key characteristics we require), and b) highly integrated into our existing systems (resulting in disproportionate technical difficulties in implementation of services from another supplier (if they exist) due to incompatibility with our systems). The services consist of three main parts which are all heavily integrated with our corporate systems: *a student payment portal *an online store for selling miscellaneous goods and services *a platform for integration with other online merchants The main service is the student payment portal, for which we have a large number of requirements reflecting the complexity of the University's activities. These increase the specialism significantly in comparison to a simple payment acceptance portal (which would be available from a number of sources). The specific requirements that create such specialisation are: *A seamless experience for payers via a single "make a payment" button on our website that all students can use regardless of payment method or where in the world the payment is coming from. *Payers to receive payment options applicable to the location they are paying from, with those paying from locations outside the UK being able to access locally important payment methods, and the ability to pay in their own local currency in as many countries as practically, and legally, possible. *Payments to be routed via different payment acquirer channels (i.e. University or supplier acquired) depending on the type of payment. *Support for payers in their local language, covering time zone appropriate hours, and understanding local requirements. *Students making deposit payments to be able to do so from within our student admissions system *Integration with our admissions, student record and accounting systems *Transactional information and breakdowns to support automated reconciliation and allocation of payments. *Payer information to support the University's AML checks and processes *A single interface that can be used to link with third party payment providers in a way that allows the University to link to these, whilst protecting the University's PCI DSS compliance by preventing its own infrastructure from coming into scope of PCI DSS. The above requirements have been created to resolve the significant confusion around how to pay the University when more fragmented solutions were in place. These resulted in poor payer experience and transparency as well as high fees for those paying the University. The importance of using an integrated service can be readily demonstrated by improvements in compliance with paying via the University's approved methods of payment. We are not aware of any other supplier who can meet all of the above requirements and in the event that such a supplier did exist, the work to transfer between providers would be disproportionate technical difficulties.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0505d8
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/049093-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
-
- CPV Codes
66115000 - International payment transfer services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £297,000 £100K-£500K
- Contracts Value
- £297,000 £100K-£500K
Notice Dates
- Publication Date
- 15 Aug 20256 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 22 Apr 202510 months ago
- Contract Period
- 31 Jul 2025 - 31 Jul 2030 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LOUGHBOROUGH UNIVERSITY
- Contact Name
- Not specified
- Contact Email
- a.ellis@lboro.ac.uk
- Contact Phone
- 01509 228186
Buyer Location
- Locality
- LOUGHBOROUGH
- Postcode
- LE11 3TU
- Post Town
- Leicester
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF2 Leicestershire, Rutland and Northamptonshire
- Small Region (ITL 3)
- TLF22 Leicestershire CC and Rutland
- Delivery Location
- Not specified
-
- Local Authority
- Charnwood
- Electoral Ward
- Loughborough Ashby
- Westminster Constituency
- Loughborough
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/049093-2025
15th August 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/022165-2025
16th May 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/016321-2025
22nd April 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-0505d8-2025-08-15T12:05:18+01:00",
"date": "2025-08-15T12:05:18+01:00",
"ocid": "ocds-h6vhtk-0505d8",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PRGT-9932-PLJN",
"name": "Loughborough University",
"identifier": {
"scheme": "GB-PPON",
"id": "PRGT-9932-PLJN"
},
"address": {
"streetAddress": "Epinal Way",
"locality": "Loughborough",
"postalCode": "LE11 3TU",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKF22"
},
"contactPoint": {
"email": "a.ellis@lboro.ac.uk",
"telephone": "01509 228186"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"scheme": "UK_CA_TYPE",
"id": "publicUndertaking",
"description": "Public undertaking"
}
]
}
},
{
"id": "GB-PPON-PRCB-4568-DYLW",
"name": "Flywire Payments Limited",
"identifier": {
"scheme": "GB-PPON",
"id": "PRCB-4568-DYLW"
},
"address": {
"streetAddress": "45 Folgate Street",
"locality": "London",
"postalCode": "E1 6BX",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI42"
},
"contactPoint": {
"name": "Andy Doyle",
"email": "andy.doyle@flywire.com"
},
"roles": [
"supplier"
],
"details": {
"scale": "large",
"vcse": false,
"publicServiceMissionOrganization": false,
"shelteredWorkshop": false
}
}
],
"buyer": {
"id": "GB-PPON-PRGT-9932-PLJN",
"name": "Loughborough University"
},
"tender": {
"id": "LU00973",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "LU00973 - Payment Portal",
"description": "A payment portal that consists of three main parts which are all heavily integrated with our corporate systems: *a student payment portal *an online store for selling miscellaneous goods and services *a platform for integration with other online merchants To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=973791861",
"status": "complete",
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "There are a number of complexities and key features of the services that mean they are both a) specialised (meaning they are only available from one supplier when considering the key characteristics we require), and b) highly integrated into our existing systems (resulting in disproportionate technical difficulties in implementation of services from another supplier (if they exist) due to incompatibility with our systems). The services consist of three main parts which are all heavily integrated with our corporate systems: *a student payment portal *an online store for selling miscellaneous goods and services *a platform for integration with other online merchants The main service is the student payment portal, for which we have a large number of requirements reflecting the complexity of the University's activities. These increase the specialism significantly in comparison to a simple payment acceptance portal (which would be available from a number of sources). The specific requirements that create such specialisation are: *A seamless experience for payers via a single \"make a payment\" button on our website that all students can use regardless of payment method or where in the world the payment is coming from. *Payers to receive payment options applicable to the location they are paying from, with those paying from locations outside the UK being able to access locally important payment methods, and the ability to pay in their own local currency in as many countries as practically, and legally, possible. *Payments to be routed via different payment acquirer channels (i.e. University or supplier acquired) depending on the type of payment. *Support for payers in their local language, covering time zone appropriate hours, and understanding local requirements. *Students making deposit payments to be able to do so from within our student admissions system *Integration with our admissions, student record and accounting systems *Transactional information and breakdowns to support automated reconciliation and allocation of payments. *Payer information to support the University's AML checks and processes *A single interface that can be used to link with third party payment providers in a way that allows the University to link to these, whilst protecting the University's PCI DSS compliance by preventing its own infrastructure from coming into scope of PCI DSS. The above requirements have been created to resolve the significant confusion around how to pay the University when more fragmented solutions were in place. These resulted in poor payer experience and transparency as well as high fees for those paying the University. The importance of using an integrated service can be readily demonstrated by improvements in compliance with paying via the University's approved methods of payment. We are not aware of any other supplier who can meet all of the above requirements and in the event that such a supplier did exist, the work to transfer between providers would be disproportionate technical difficulties.",
"procurementMethodRationaleClassifications": [
{
"id": "singleSuppliersTechnicalReasons"
},
{
"id": "additionalRepeatExtensionPartialReplacement"
}
],
"lots": [
{
"id": "1",
"status": "complete"
}
],
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
}
]
},
"awards": [
{
"id": "1",
"status": "active",
"value": {
"amountGross": 297000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-PPON-PRCB-4568-DYLW",
"name": "Flywire Payments Limited"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "66115000",
"description": "International payment transfer services"
}
],
"relatedLot": "1"
}
],
"contractPeriod": {
"startDate": "2025-07-01T00:00:00Z",
"endDate": "2030-06-30T23:59:59Z"
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "016321-2025",
"documentType": "awardNotice",
"noticeType": "UK5",
"description": "Transparency notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/016321-2025",
"datePublished": "2025-04-22T16:05:09+01:00",
"format": "text/html"
},
{
"id": "022165-2025",
"documentType": "awardNotice",
"noticeType": "UK6",
"description": "Contract award notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/022165-2025",
"datePublished": "2025-05-16T12:05:16+01:00",
"format": "text/html"
}
],
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2025-06-06T23:59:59Z",
"status": "scheduled"
}
],
"date": "2025-04-22T00:00:00Z",
"standstillPeriod": {
"endDate": "2025-05-28T23:59:59+01:00"
}
}
],
"language": "en",
"contracts": [
{
"id": "1",
"awardID": "1",
"status": "active",
"period": {
"startDate": "2025-08-01T00:00:00+01:00",
"endDate": "2030-07-31T23:59:59+01:00"
},
"value": {
"amountGross": 297000,
"currency": "GBP"
},
"aboveThreshold": true,
"dateSigned": "2025-07-23T00:00:00+01:00",
"documents": [
{
"id": "049093-2025",
"documentType": "contractNotice",
"noticeType": "UK7",
"description": "Contract details notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/049093-2025",
"datePublished": "2025-08-15T12:05:18+01:00",
"format": "text/html"
}
]
}
]
}