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Physical Security Guarding, Reception & Associated Services

Transport for London

This public procurement record has 6 releases in its history.

Award

27 Jul 2026 at 12:05

UK7 - Contract Details Notice
Award

08 Jul 2026 at 08:32

UK6 - Contract Award Notice
Tender

23 Jul 2025 at 13:46

UK4 - Tender Notice
Planning

13 Jun 2025 at 10:25

UK1 - Pipeline Notice
PlanningUpdate

23 Apr 2025 at 16:17

UK2 - Preliminary Market Engagement Notice
Planning

23 Apr 2025 at 15:23

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Transport for London procured a broad physical security and associated services package for its operations. The requirement covers security management and supervision, duty management, static guarding, access control, reception, internal and external patrols, mobile guarding and security control-room operations. It also includes life-safety system monitoring, CCTV download and export management, fire warden and fire-system monitoring, first aid and defibrillator response, incident response and investigation, evidence gathering, building-pass and key management, courier processing, mail scanning, loading-bay and parking management, helpdesk services, threat and vulnerability assessments, security equipment and radios. Further activities include pass production, enforcement of TfL byelaws, lock and unlock services, temporary security equipment, and ad hoc security support. The work is delivered across TfL operations in the United Kingdom.

The procurement is complete and has been awarded following a selective competitive flexible procedure, with three valid bids. MITIE Security Limited was awarded the contract on 7 July 2026. The contract was signed on 21 July 2026 and runs from 26 July 2026 to 25 July 2031, with a possible extension to 25 July 2033. Its value is £237,000,000 excluding VAT, or £284,000,000 including VAT. TfL may purchase additional services during the contract, including ad hoc security for special events and changes to operational requirements. Evaluation covered technical capability and solution, commercial pricing and mobilisation costs, health, safety, quality and environmental requirements, responsible procurement, and legal compliance. The process used a prequalification stage, with up to five suppliers eligible for the tender stage.

This award demonstrates sustained demand from Transport for London for a large, integrated security-services operation rather than a single guarding activity. A credible future competitor would need the capacity to manage multiple service lines across a complex operational estate, including guarding, reception, patrols, control-room work, access control, monitoring, incident response and security administration. Relevant capability would also include life-safety, fire, first-aid, CCTV, pass-management, key-management, parking, loading-bay and byelaw-enforcement services. Suppliers should be able to provide trained personnel, supervisors, mobile teams, security technology, radios and temporary equipment, while maintaining consistent attendance, compliant and professional staff conduct, accurate payment applications and effective health, safety, quality, environmental and responsible-procurement controls. Experience coordinating these services for a major transport or similarly complex organisation would strengthen a competing proposition.

How relevant is this notice?

Notice Information

Notice Title

Physical Security Guarding, Reception & Associated Services

Notice Description

Range of Security related activities across TfL including: security management and supervision;duty management service; static guarding and access control; reception; patrols -internal and external; mobile guarding; security control room operations; life safety system monitoring and testing; CCTV download and export management; fire warden and fire system monitoring and testing; first Aid and defibrillator use; first response, incident response and control; incident investigation and evidence gathering; building pass production and management;, including key management;courier processing, mail scanning and loading bay management; parking management; helpdesk; threat and vulnerability assessment; equipment and radios; I.D. pass production and management;enforcement of Transport for London Byelaws; lock/unlock services; temporary provision of security related equipment (CCTV towers,barriers etc); and ad-hoc security services.

Lot Information

Lot 1

Options: The contract shall include the ability for TfL to procure additional services to address - for example - new requirements, special events.

Renewal: The terms and conditions will fully detail the extension provisions. The proposed contract will be for an initial period of 5 years with an option to extend for up to a maximum of 2 years.

Planning Information

TfL invites suppliers to participate in this Preliminary Market Engagement exercise by completing a Market Survey Questionnaire (MSQ). All feedback received will be treated confidentially and will help to shape the upcoming procurement opportunity. Information on the engagement process and the procurement can be found in MSQ documents which will be emailed to interested suppliers. The engagement process consists of the following key steps: 1. Registering Interest - Suppliers who wish to participate should express their interest by emailing SMBOneFM@tfl.gov.uk and quoting 'Physical Security, Reception and Other Services - Registering MSQ interest'. 2. Review and complete the MSQ document which shall be issued to them. 3. Email the completed MSQ document back to SMBOneFM@tfl.gov.uk in an MS Excel format before the deadline of 17:00 on Wednesday 28th May 2025. TfL reserve the right to hold 1-2-1s with suppliers following the submission of the MSQs. We encourage all interested suppliers, regardless of size, to take part in this process. Your insights and expertise will be invaluable in shaping our approach. If you have any questions about the process, please do not hesitate to get in touch : SMBOneFM@tfl.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05067f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070739-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£222,900,000 £100M-£1B
Lots Value
£222,900,000 £100M-£1B
Awards Value
£237,000,000 £100M-£1B
Contracts Value
£237,000,000 £100M-£1B

Notice Dates

Publication Date
27 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
21 Jun 2025Expired
Award Date
7 Jul 20261 months ago
Contract Period
26 Jul 2026 - 25 Jul 2031 Over 5 years
Recurrence
2030-07-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

MITIE SECURITY LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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