Planning

UOW291 PME- Student Case Management System

UNIVERSITY OF WORCESTER

This public procurement record has 1 release in its history.

Planning

28 Apr 2025 at 10:33

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The University of Worcester, located in Worcester, United Kingdom, is currently in the planning stage of a procurement process for a Student Case Management System. This procurement falls under the industry category of "Software package and information systems," specifically targeting Customer Relation Management software package solutions. An online preliminary market engagement event is scheduled for 2nd May 2025, followed by an engagement period ending on 9th May 2025. This preliminary phase aims to ensure transparency and maximise competition before the formal tender notice. The procurement process is governed by the Procurement Act 2023, with potential contract commencement on 3rd November 2025 and completion by 2nd March 2026, with options for renewal.

This tender represents a significant opportunity for software providers, particularly those specialising in Customer Relationship Management systems, to align themselves with a higher education institution. Small and medium-sized enterprises (SMEs) are particularly suitable to compete, given the tender's suitability criteria. Engaging with this procurement process may allow businesses to showcase innovative solutions, expand their market presence, and secure long-term partnerships with the University. Business entities interested in contributing to transforming student services within higher education should consider participating in the engagement process to address the outlined requirements and explore further commercial opportunities.

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Notice Information

Notice Title

UOW291 PME- Student Case Management System

Notice Description

This is a Preliminary Market Engagement (PMEN) notice. It is not a formal invitation to tender. You will need to respond to the tender notice when published to be considered for the forthcoming Contract. The purpose of this PMEN is to maximise transparency and competition for the upcoming tender notice. All details in this PMEN are subject to being updated or changed in the tender notice. The PMEN is being published to advertise a Preliminary Market Engagement Event to be held online on Friday 2 May 2025 at 10.00-11.30. UK where more information about the requirements will be shared. Following this engagement event interested Suppliers may be offered the opportunity to discuss the requirements. The objectives of this exercise are to: * gain initial supplier awareness and engagement, * gain insight to the market possibilities and potential innovative solutions; * understand risks and issues not previously considered; * inform the Business Case; * inform the Procurement Strategy; and * prevent the University from tendering an unachievable project. The PMEN fulfils the requirement for a Preliminary Market Engagement Notice to be issued under the Procurement Act 2023. The University of Worcester is seeking to procure and implement a Student Case Management. This solution will support key Student Services functions. We are seeking suppliers who may have an interest in this project to complete the Questionnaire in Appendix A To help gain a better understanding of the feasibility of the requirements, the most effective route to market, the capacity of the market to deliver any possible risks and issues that may not have been previously considered. The University's high-level requirements for this system can be found at Appendix B. These represent the University's current requirements, but they may be amended at any time prior to tender.

Planning Information

A teams meeting will be held on 2/5/25 for interested parties to ask about the system and for us to engage with potential suppliers to determine if such a system is available. The final date for engagement in relation to the project is 9th May for indicative programme and prices

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050835
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017249-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
3 Jun 2025Expired
Award Date
Not specified
Contract Period
3 Nov 2025 - 2 Mar 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF WORCESTER
Contact Name
Not specified
Contact Email
uwtenders@worc.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
WORCESTER
Postcode
WR2 6AJ
Post Town
Worcester
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
Not specified
Local Authority
Worcester
Electoral Ward
St Clement
Westminster Constituency
Worcester

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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