Notice Information
Notice Title
Portsmouth International Port - Repairs & Maintenance Support Staff and Ancillary Services
Notice Description
Portsmouth International Port (the 'Port'), a directorate of Portsmouth City Council (the 'Council'), is seeking to appoint a contractor to deliver the provision of repair & maintenance support staff. This provision currently has a value of approximately PS250,000 - PS400,000 per annum (including materials). It is envisaged that the contract shall commence on the 1st April 2026 for an initial term of a 3-year contract, extendable by a further 7-years in increments to be agreed at the time by both parties. SCOPE The scope of the contract requires the contractor to supply, be responsible and accountable for the support staff provided to cover the repair and maintenance of the Portsmouth International Port's estate. The Port's estate are located in two locations within the area of Portsmouth, which are: 1. Portsmouth Cruise and Ferry Port. 2. Camber Quay (Old Portsmouth). The supplier's support staff are supplementary to the Port's own, directly employed Technical Services Group who carry out repairs and maintenance across the Port's estate. This team and the support staff are managed by the Port's Maintenance and Facilities Manager. To cater for the dynamic work requirements, it is envisaged that the supplier's core support staff who are permanently based at the Port will be required to carry out a range of different jobs, which includes a range of trades (this is not an exhaustive list): * Carpentry * Plumbing * Decorations / Painting * Groundwork * Horticultural At times works outside of the core team will be required such as: * Glazing * Roofing These support staff are recruited and employed by the supplier who are expected to be qualified and have extensive experience within the trade specified. The supplier's support staff are on site at the Port Monday - Friday, between the hours 8:00 - 17:00. Any planned absence by the permanent support staff is covered by the supplier, who ensures the support staff cover are trained to work on site. Equipment to carry out the jobs is supplied, maintained, and stored by the supplier. The supplier carry's out their own training, risk assessments and safe systems of work, method statements for the equipment. The supplier provides an out of hours call out facility, which is provided 24 hours, 7 days a week, 52 weeks of the year. This operates outside the days and hours the support staff are at the Port. When a call out is made, the supplier shall be at the Port to rectify the issue within 2 hours, however this response time is under review. The jobs and frequency vary, the Port does not commit to providing the supplier any guarantee of number of jobs or that the trades will be required. An all-inclusive set hourly rate for each of the trades is provided. Rates for each of the trades are provided for a standard working day, weekend and call out. Any overtime, work required outside of the of the normal working days and hours, the supplier requires the Maintenance and Facilities Manager prior approval. If support staff are not required on site or absent from site, then no charge is made to the Port. The material purchased by the supplier are costed at invoice cost plus an agreed mark up. CONTRACT SCALING The Port is a dynamic environment and may require the supplier to be able to scale up their workforce by up to two thirds of the current core team over the life of the contract, either on a flexible temporary or long-term basis which will impact the value of the contract. ANCILLARY SERVICES The Port has several smaller repair and maintenance contracts in place, which the Port is considering whether to include in the repair and maintenance contract.
Planning Information
OVERVIEW The Port is undertaking a PME exercise to gather insights from the market ahead of a future procurement process to award a contract for delivery of the services summarised within the 'Scope' section of this PME Notice. The procurement process will commence in August 2025 with award targeted for December 2025 to allow for mobilisation and commencement of services on 1st April 2026. This engagement aims to assess the markets interest in the contract, explore commercial models, approaches to delivery, and understand the markets capability and capacity. By engaging with suppliers, the Port seeks to ensure that any potential procurement strategy is well-informed, commercially viable, and aligned with industry best practices. Additionally, this process will help identify potential risks, environmental opportunities, and social value contributions, ensuring the successful and efficient delivery of any potential contract. The Preliminary Market Engagement exercise shall comprise of a Get to Know the Port session, Questionnaire Guidance meeting and submission and subsequent analysis of engagement questionnaires. To assist suppliers with understanding the purpose of the questionnaire and effectively answer the questions the Port will provide an overview of the questionnaire at the Get to Know the Port session and the Questionnaire Guidance meeting on Microsoft Teams. Following the Get to Know the Port event, and subsequent Questionnaire Guidance meeting, the Port will issue the market engagement questionnaire via In-tend. The Getting to Know the Port session will take place at the Portsmouth International Port site on 12th May at 11:30 which will include for a tour of the site, overview of the operational environment. The session will also include for an overview of the market engagement questionnaire and completion guidance. The questionnaire will be published following this session and should be completed and returned by 2nd June 2025 17:00. Taking part in the Getting to Know the Port session is not compulsory and the Port is still very interested in receiving questionnaire responses from suppliers who are unable to attend. PME PRINCIPLES The Port wishes to engage with suppliers who have experience in undertaking general property and estate repair and maintenance activities. In summary, the preliminary market engagement objectives are to: • Share Information: o Current requirements, demand, and cost models, o Possible future requirements for support staff, o Envisaged contracting strategy, including duration and extension options, o Envisaged procurement process, including the procedure and timeline, o Envisaged commercial and management model. • Review and Understand: o Market capacity and capability to deliver the future requirements, o Suppliers current local market presence, o Typical contracting and commercial models within the industry, o Market interest and preference in potential delivery model options, o Ability to manage likely TUPE transfer considerations, including for ongoing considerations that may arise through re-configuration and development of the dedicated team over the course of the contract, o Costing options, pressures, and budget. • Inform the development of the procurement strategy: o The contract delivery strategy, o The scope of the contract, o Support staff model, including requirements, experience, and training, o Options, including labour skill set, qualifications, o Contracting basis, including terms and conditions and length of contract o Commercial model, o Procurement strategy, including programme, conditions of participation, tender award criteria, o Service levels, including key performance indicators, response time for out of hours provision, o Budget. The key areas the Port are seeking feedback from the market through gathering information through the engagement questionnaire include for - • Market Capacity o Company Size and Core Services: understand the market's current capacity in delivering repairs and maintenance arrangements of similar scale and scope. o Supplier Size and Participation: how the Port can encourage effective fair participation from both large contractors and SMEs in the procurement process, whilst understanding if any barriers exist for smaller suppliers. o Out of Hours Provision: understand the market's ability to provide an out of hours call out facility and response times. o Geographic Coverage: where suppliers currently operate in relation to the Port location. • Market Capability o Envisaged Scope: understand and review the scope, understand whether the market can supply the auxiliary services. o Delivery Models: understand what skills could be delivered directly from the supplier, and that would need to be subcontracted, levels of current experience, existing sub-contracting arrangements. o Delivery Options: team configuration, core skills, flexibility vs specialisms, role of supervisor, etc. o Staff Management: review the markets ability to recruit highly qualified and experienced trades, ability to provide a consistent core team. o Service Levels: understand the markets ability to deliver consistently against the proposed key performance indicators, additional performance measures, service level viability. • Market Commercial Perspectives o Pricing Models and Budget: review the market norms on how such services are costed over term of contract, sufficiency of budget. o Contractual and Legal Considerations: review of market norms in respect of the suggested contractual models, term, and other options. o Contract Management: key performance indictors norms in market, whether the market deem the contract KPIs reasonable and achievable. REQUESTS TO PARTICPATE IN PME INSTRUCTIONS Suppliers interested in taking part in the Get to Know the Port session or Questionnaire Guidance meeting on Microsoft Teams are required to complete the following forms which are accessible via In-tend: • the Participation Request form (Appendix J) • Conflicts of Interest Declaration (Appendix B) Suppliers are required to return the forms by no later than 9th May 2025 at 12:00 and submit via In-tend correspondence function. GET TO KNOW THE PORT SESSION The Port shall be holding an in person Get to Know the Port session on the 12th May at 11:30. The draft agenda for this event is as follows: Welcome and introductions, Tour of the Port (buildings and estate) - provide the supplier familiarisation of the Port and the operational environment, Questionnaire Guidance The Get to Know the Port session will take place in the Terminal building, further details can be found Find us - Portsmouth Port (portsmouth-port.co.uk). The address is: Portsmouth International Port, George Byng Way, Portsmouth, PO2 8SP. Parking is available at the multi-story car park, weblink for further details Parking - Portsmouth Port (portsmouth-port.co.uk) Suppliers are limited to having a maximum of two delegates attending the Get to Know the Ports session at the Port and spaces will be allocated on a first come first served basis. Suppliers are required to bring photo ID, their own hi-viz and safety footwear. MARKET ENGAGEMENT QUESTIONNAIRE GUIDANCE A Word version of the questionnaire will be provided after the completion of this meeting through In-tend. Suppliers are encouraged but not obliged to complete the questionnaire. Completing the online questionnaire will help the Port to understand the delivery options of an outsourced provision and subsequently, the structure of the procurement to ensure it can be carried out by the market and optimises the participation of suppliers, including SMEs. The Port are requesting the questionnaire is completed by Monday 2nd June 2025 by 17:00, any responses after this deadline may not be considered in the PME report. Completed questionnaires are to be submit via In-tend through making a return against the In-tend PME stage. PME ANALYSIS & REPORTING The Port reserves the right to contact suppliers following submission of questionnaires in order to gain clarification and understanding of the responses. This may be purely via In-tend correspondence or for more complex matters may require attendance at a brief on-line TEAMS meeting on either Friday 6th June or Monday 9th June. Any suppliers who submit a completed questionnaire will be sent a copy of the draft PME Feedback Report, which will accompany the procurement process documentation. This report shall provide a summary of the overall trends in the response received against the areas of consideration. The Port are aiming to have collated the PME feedback by Thursday 26th June 2025 to issue the draft report via Intend correspondence for suppliers to review. PME CLARIFCIATION PROTOCOLS Any queries, questions or clarifications regarding this preliminary market engagement exercise must be made in writing using the project correspondence facility on the In-tend system. Any questions and answers from either event will be recorded via a separate clarification log and will be published to Intend for all suppliers to access, unless deemed commercially sensitive. The Port will be recording the Microsoft Teams meeting and will subsequently make this available as part of the PME brief via In-tend. For full details of the clarification process suppliers should review Appendix I - Intend Guidance accessible via In-tend. GENERAL Suppliers should note that there is no obligation to take part in this exercise and that if they do not take part, it will not preclude them from any subsequent related procurement process. Engaging suppliers will not receive preferential treatment in any subsequent tender process, and this is in no way an indication of the selection of any organisation or a guarantee of future work. Completing the survey will help the Port to review the scope of service to allow the optimal means for suppliers, including SMEs, to participate in any subsequent procurement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-050993
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/029683-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK1 - Pipeline Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
45 - Construction work
50 - Repair and maintenance services
77 - Agricultural, forestry, horticultural, aquacultural and apicultural services
-
- CPV Codes
45261320 - Guttering work
45261900 - Roof repair and maintenance work
45262500 - Masonry and bricklaying work
45262700 - Building alteration work
45332400 - Sanitary fixture installation work
45350000 - Mechanical installations
45410000 - Plastering work
45420000 - Joinery and carpentry installation work
45430000 - Floor and wall covering work
45440000 - Painting and glazing work
45451000 - Decoration work
45453100 - Refurbishment work
50760000 - Repair and maintenance of public conveniences
50850000 - Repair and maintenance services of furniture
77314000 - Grounds maintenance services
77315000 - Seeding services
77330000 - Floral-display services
77340000 - Tree pruning and hedge trimming
Notice Value(s)
- Tender Value
- £4,000,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 4 Jun 20258 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 11 Aug 2025Expired
- Award Date
- Not specified
- Contract Period
- 31 Mar 2026 - 31 Mar 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- PORTSMOUTH CITY COUNCIL
- Contact Name
- Not specified
- Contact Email
- procurement@portsmouthcc.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- PORTSMOUTH
- Postcode
- PO1 2AL
- Post Town
- Portsmouth
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ31 Portsmouth
- Delivery Location
- TLJ31 Portsmouth
-
- Local Authority
- Portsmouth
- Electoral Ward
- Charles Dickens
- Westminster Constituency
- Portsmouth South
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/029683-2025
4th June 2025 - Pipeline notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/021360-2025
14th May 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/017757-2025
29th April 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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"description": "OVERVIEW The Port is undertaking a PME exercise to gather insights from the market ahead of a future procurement process to award a contract for delivery of the services summarised within the 'Scope' section of this PME Notice. The procurement process will commence in August 2025 with award targeted for December 2025 to allow for mobilisation and commencement of services on 1st April 2026. This engagement aims to assess the markets interest in the contract, explore commercial models, approaches to delivery, and understand the markets capability and capacity. By engaging with suppliers, the Port seeks to ensure that any potential procurement strategy is well-informed, commercially viable, and aligned with industry best practices. Additionally, this process will help identify potential risks, environmental opportunities, and social value contributions, ensuring the successful and efficient delivery of any potential contract. 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The questionnaire will be published following this session and should be completed and returned by 2nd June 2025 17:00. Taking part in the Getting to Know the Port session is not compulsory and the Port is still very interested in receiving questionnaire responses from suppliers who are unable to attend. PME PRINCIPLES The Port wishes to engage with suppliers who have experience in undertaking general property and estate repair and maintenance activities. In summary, the preliminary market engagement objectives are to: * Share Information: o Current requirements, demand, and cost models, o Possible future requirements for support staff, o Envisaged contracting strategy, including duration and extension options, o Envisaged procurement process, including the procedure and timeline, o Envisaged commercial and management model. * Review and Understand: o Market capacity and capability to deliver the future requirements, o Suppliers current local market presence, o Typical contracting and commercial models within the industry, o Market interest and preference in potential delivery model options, o Ability to manage likely TUPE transfer considerations, including for ongoing considerations that may arise through re-configuration and development of the dedicated team over the course of the contract, o Costing options, pressures, and budget. * Inform the development of the procurement strategy: o The contract delivery strategy, o The scope of the contract, o Support staff model, including requirements, experience, and training, o Options, including labour skill set, qualifications, o Contracting basis, including terms and conditions and length of contract o Commercial model, o Procurement strategy, including programme, conditions of participation, tender award criteria, o Service levels, including key performance indicators, response time for out of hours provision, o Budget. The key areas the Port are seeking feedback from the market through gathering information through the engagement questionnaire include for - * Market Capacity o Company Size and Core Services: understand the market's current capacity in delivering repairs and maintenance arrangements of similar scale and scope. o Supplier Size and Participation: how the Port can encourage effective fair participation from both large contractors and SMEs in the procurement process, whilst understanding if any barriers exist for smaller suppliers. o Out of Hours Provision: understand the market's ability to provide an out of hours call out facility and response times. o Geographic Coverage: where suppliers currently operate in relation to the Port location. * Market Capability o Envisaged Scope: understand and review the scope, understand whether the market can supply the auxiliary services. o Delivery Models: understand what skills could be delivered directly from the supplier, and that would need to be subcontracted, levels of current experience, existing sub-contracting arrangements. o Delivery Options: team configuration, core skills, flexibility vs specialisms, role of supervisor, etc. o Staff Management: review the markets ability to recruit highly qualified and experienced trades, ability to provide a consistent core team. o Service Levels: understand the markets ability to deliver consistently against the proposed key performance indicators, additional performance measures, service level viability. * Market Commercial Perspectives o Pricing Models and Budget: review the market norms on how such services are costed over term of contract, sufficiency of budget. o Contractual and Legal Considerations: review of market norms in respect of the suggested contractual models, term, and other options. o Contract Management: key performance indictors norms in market, whether the market deem the contract KPIs reasonable and achievable. REQUESTS TO PARTICPATE IN PME INSTRUCTIONS Suppliers interested in taking part in the Get to Know the Port session or Questionnaire Guidance meeting on Microsoft Teams are required to complete the following forms which are accessible via In-tend: * the Participation Request form (Appendix J) * Conflicts of Interest Declaration (Appendix B) Suppliers are required to return the forms by no later than 9th May 2025 at 12:00 and submit via In-tend correspondence function. GET TO KNOW THE PORT SESSION The Port shall be holding an in person Get to Know the Port session on the 12th May at 11:30. The draft agenda for this event is as follows: Welcome and introductions, Tour of the Port (buildings and estate) - provide the supplier familiarisation of the Port and the operational environment, Questionnaire Guidance The Get to Know the Port session will take place in the Terminal building, further details can be found Find us - Portsmouth Port (portsmouth-port.co.uk). The address is: Portsmouth International Port, George Byng Way, Portsmouth, PO2 8SP. Parking is available at the multi-story car park, weblink for further details Parking - Portsmouth Port (portsmouth-port.co.uk) Suppliers are limited to having a maximum of two delegates attending the Get to Know the Ports session at the Port and spaces will be allocated on a first come first served basis. Suppliers are required to bring photo ID, their own hi-viz and safety footwear. MARKET ENGAGEMENT QUESTIONNAIRE GUIDANCE A Word version of the questionnaire will be provided after the completion of this meeting through In-tend. Suppliers are encouraged but not obliged to complete the questionnaire. Completing the online questionnaire will help the Port to understand the delivery options of an outsourced provision and subsequently, the structure of the procurement to ensure it can be carried out by the market and optimises the participation of suppliers, including SMEs. The Port are requesting the questionnaire is completed by Monday 2nd June 2025 by 17:00, any responses after this deadline may not be considered in the PME report. Completed questionnaires are to be submit via In-tend through making a return against the In-tend PME stage. PME ANALYSIS & REPORTING The Port reserves the right to contact suppliers following submission of questionnaires in order to gain clarification and understanding of the responses. This may be purely via In-tend correspondence or for more complex matters may require attendance at a brief on-line TEAMS meeting on either Friday 6th June or Monday 9th June. Any suppliers who submit a completed questionnaire will be sent a copy of the draft PME Feedback Report, which will accompany the procurement process documentation. This report shall provide a summary of the overall trends in the response received against the areas of consideration. 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"title": "Portsmouth International Port - Repairs & Maintenance Support Staff and Ancillary Services",
"description": "Portsmouth International Port (the 'Port'), a directorate of Portsmouth City Council (the 'Council'), is seeking to appoint a contractor to deliver the provision of repair & maintenance support staff. This provision currently has a value of approximately PS250,000 - PS400,000 per annum (including materials). It is envisaged that the contract shall commence on the 1st April 2026 for an initial term of a 3-year contract, extendable by a further 7-years in increments to be agreed at the time by both parties. SCOPE The scope of the contract requires the contractor to supply, be responsible and accountable for the support staff provided to cover the repair and maintenance of the Portsmouth International Port's estate. The Port's estate are located in two locations within the area of Portsmouth, which are: 1. Portsmouth Cruise and Ferry Port. 2. Camber Quay (Old Portsmouth). The supplier's support staff are supplementary to the Port's own, directly employed Technical Services Group who carry out repairs and maintenance across the Port's estate. This team and the support staff are managed by the Port's Maintenance and Facilities Manager. To cater for the dynamic work requirements, it is envisaged that the supplier's core support staff who are permanently based at the Port will be required to carry out a range of different jobs, which includes a range of trades (this is not an exhaustive list): * Carpentry * Plumbing * Decorations / Painting * Groundwork * Horticultural At times works outside of the core team will be required such as: * Glazing * Roofing These support staff are recruited and employed by the supplier who are expected to be qualified and have extensive experience within the trade specified. The supplier's support staff are on site at the Port Monday - Friday, between the hours 8:00 - 17:00. Any planned absence by the permanent support staff is covered by the supplier, who ensures the support staff cover are trained to work on site. Equipment to carry out the jobs is supplied, maintained, and stored by the supplier. The supplier carry's out their own training, risk assessments and safe systems of work, method statements for the equipment. The supplier provides an out of hours call out facility, which is provided 24 hours, 7 days a week, 52 weeks of the year. This operates outside the days and hours the support staff are at the Port. When a call out is made, the supplier shall be at the Port to rectify the issue within 2 hours, however this response time is under review. The jobs and frequency vary, the Port does not commit to providing the supplier any guarantee of number of jobs or that the trades will be required. An all-inclusive set hourly rate for each of the trades is provided. Rates for each of the trades are provided for a standard working day, weekend and call out. Any overtime, work required outside of the of the normal working days and hours, the supplier requires the Maintenance and Facilities Manager prior approval. If support staff are not required on site or absent from site, then no charge is made to the Port. The material purchased by the supplier are costed at invoice cost plus an agreed mark up. CONTRACT SCALING The Port is a dynamic environment and may require the supplier to be able to scale up their workforce by up to two thirds of the current core team over the life of the contract, either on a flexible temporary or long-term basis which will impact the value of the contract. ANCILLARY SERVICES The Port has several smaller repair and maintenance contracts in place, which the Port is considering whether to include in the repair and maintenance contract.",
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"region": "UKJ31",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKJ31",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKJ31",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"value": {
"amountGross": 4800000,
"amount": 4000000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"lots": [
{
"id": "1",
"suitability": {
"sme": true
},
"contractPeriod": {
"startDate": "2026-04-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2036-03-31T23:59:59+01:00"
},
"hasRenewal": true,
"status": "planned"
}
],
"communication": {
"futureNoticeDate": "2025-08-11T23:59:59+01:00"
},
"status": "planned",
"amendments": [
{
"id": "021360-2025",
"description": "To provide clarification that suppliers who may have been unable to attend the Getting to Know the Port site visit on Monday 12th May are still encouraged to complete and submit preliminary market engagement questionnaire responses, ideally by Monday. 2nd June 2025 17:00. A further site visit will also be offered for suppliers to attend during the subsequent formal procurement process. A questionnaire with accompanying slides from the event has been published via the Council's e-sourcing solution In-tend. If suppliers are only able to partially complete the questionnaire and / or only provide very high-level summary responses they are still encouraged to submit a response, as all feedback will be considered."
}
]
},
"language": "en"
}