Award

North Somerset Specialist Domestic Abuse Services

NORTH SOMERSET COUNCIL

This public procurement record has 6 releases in its history.

Award

11 Dec 2025 at 17:03

TenderUpdate

17 Sep 2025 at 15:23

Tender

17 Sep 2025 at 15:13

PlanningUpdate

04 Jun 2025 at 13:29

Planning

01 May 2025 at 15:01

Planning

01 May 2025 at 11:16

Summary of the contracting process

North Somerset Council has completed the procurement process for their Specialist Domestic Abuse Services, split into three distinct lots: Specialist Domestic Abuse Support & Advocacy, Safe, Specialist Domestic Abuse Accommodation, and Specialist Domestic Abuse Counselling and Therapeutic Support Service. The contract, offering services primarily within the UKK12 region (Weston-super-Mare, North Somerset), was awarded on 11th December 2025, with the contract period starting on 1st April 2026 and extending to 31st March 2030, with a potential extension up to March 2032. This open procurement process using a competitive flexible procedure included noteworthy suppliers CRANSTOUN, BRISTOL MISSING LINK LIMITED, and FAMILY ACTION, highlighting the involvement of both large and SME organisations. Final awards are pending, and the standstill period will end on 23rd December 2025.

This extensive tender offers significant opportunities for business growth, particularly for organisations experienced in domestic abuse support services. The lot division allows for participation from diverse business scales, including SMEs and VCSEs, providing a range of services from advocacy to specialist accommodations and counselling. These contracts encourage participation from providers who can offer qualitative services with social value, appealing to experienced companies looking to expand their service provision within the public sector while addressing critical community needs. The framework allows for future service inclusions subject to additional funding, thereby presenting ongoing business growth opportunities.

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Notice Title

North Somerset Specialist Domestic Abuse Services

Notice Description

North Somerset Council is seeking suitably qualified providers to deliver our specialist Domestic Abuse Services from 1st April 2026, for a period of 4 years with an option to extend, subject to satisfactory performance, for a further period of up to 2 years. The service is being split into Lots: Lot 1 - Specialist Domestic Abuse Support & Advocacy Lot 2 - Safe, Specialist Domestic Abuse Accommodation Lot 3 - Specialist Domestic Abuse Counselling and Therapeutic Support Service

Lot Information

Specialist Domestic Abuse Support & Advocacy

Lot 1 is for the provision of Specialist Domestic Abuse Support & Advocacy including IDVA's administration of the MARAC and acting as the single point of contract.

Options: Please note: The Council has provided for the inclusion under this contract, of additional services relating to domestic abuse support which may be required during the contract period. Where the Council deems that additional service requirements are related to the subject matter of the contract, they may be included subject to supplier agreement. In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in the notice. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from additional funding opportunities.

Renewal: One extension of up to 24 months.

Safe, Specialist Domestic Abuse Accommodation

Lot 2 is for the provision of Safe, Specialist Domestic Abuse Accommodation, the supplier will provide a minimum of thirteen units of accommodation plus two further "crash pads".

Options: Please note: The Council has provided for the inclusion under this contract, of additional services relating to domestic abuse support which may be required during the contract period. Where the Council deems that additional service requirements are related to the subject matter of the contract, they may be included subject to supplier agreement. In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in the notice. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from additional funding opportunities.

Renewal: One extension of up to 24 months.

Specialist Domestic Abuse Counselling and Therapeutic Support Service

Lot 3 is for the provision of Specialist Domestic Abuse Counselling and Therapeutic Support Service. The Provider will provide counsellors qualified with the British Association for Counselling and Psychotherapy (BACP) to a suitable standard and having a minimum of 3 years practice to deliver specialist one-to-one formal counselling for both adult survivors of domestic abuse and children and young people.

Options: Please note: The Council has provided for the inclusion under this contract, of additional services relating to domestic abuse support which may be required during the contract period. Where the Council deems that additional service requirements are related to the subject matter of the contract, they may be included subject to supplier agreement. In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in the notice. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from additional funding opportunities.

Renewal: One extension of up to 24 months.

Planning Information

North Somerset Council is hosting two online events on 23 May and 4 June 2025 for interested providers. Further information is available on the Supplying the South West e- Tendering Portal: https://www.supplyingthesouthwest.org.uk/ Reference DN773350

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050b42
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/082219-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

85000000 - Health and social work services

85312320 - Counselling services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£4,000,000 £1M-£10M
Lots Value
£5,000,000 £1M-£10M
Awards Value
£4,110,234 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Dec 20252 months ago
Submission Deadline
16 Oct 2025Expired
Future Notice Date
1 Sep 2025Expired
Award Date
11 Dec 20252 months ago
Contract Period
31 Mar 2026 - 31 Mar 2030 4-5 years
Recurrence
2030-04-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTH SOMERSET COUNCIL
Contact Name
Not specified
Contact Email
procurement.contracts@n-somerset.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WESTON-SUPER-MARE, NORTH SOMERSET
Postcode
BS23 1UJ
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK61 North Somerset
Delivery Location
TLK12 Bath and North East Somerset, North Somerset and South Gloucestershire

Local Authority
North Somerset
Electoral Ward
Weston-super-Mare Central
Westminster Constituency
Weston-super-Mare

Supplier Information

Number of Suppliers
3
Supplier Names

BRISTOL MISSING LINK

CRANSTOUN

FAMILY ACTION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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            "features": "STAGE 1 - Invitation to Tender Lots 1 and 3 - The Council intends to reduce the number of participating Suppliers (down selection), as per section 20(4)(a) of the Act following the Intermediate Assessment in Stage 1: * The maximum number of Suppliers that will be invited to Stage 2 is 2. * The down selection will be determined by the highest scoring Assessed Tender(s) from the Intermediate Assessment. * The Council reserves the right to award the Contracts at the end of Stage 1. Lot 2 only - The assessment of tenders will conclude at the end of Stage 1 and a contract will be awarded to the highest scoring Supplier. STAGE 2 - Lot specific activities (Lots 1 & 3 only) The purpose of Stage 2 is to improve all parties understanding of the requirement and for Suppliers to demonstrate further that they are able to meet the requirements of the specification. * Should a Supplier withdraw or be removed from the procurement process after being invited to Stage 2 - the Council reserves the right (but shall not be obliged) to invite the next highest scoring Assessed Tender from Stage 1. * The Council reserves the right to update the tender documents, following Stage 2, however the Award Criteria shall remain the same for the Intermediate Assessment and Final Assessment. * Further information on Stage 2 activities can be found in Volume 7. Please note that only the activity designed for Lot 3 requires an in-person meeting. Lot 1 is a written activity only. * Following Stage 2 a Final Assessment of Tenders will be undertaken to determine the Most Advantageous Tender. Please note: The terms of this procurement procedure can be modified up until the 'Deadline for Stage 1 Submissions' set out in section 3 of the indicative timeline and as per section 31(1)(b) of the Act. In which case the Council will notify Suppliers via the E-tendering Portal at the earliest opportunity and explain changes (if any) to the indicative timeline, number of stages and the number of Suppliers to be selected at any stage."
        },
        "submissionMethodDetails": "Please see https://www.supplyingthesouthwest.org.uk/ for further information and tender documents",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-10-16T13:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-10-09T17:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-11-30T23:59:59Z"
        },
        "lotDetails": {
            "maximumLotsBidPerSupplier": 2,
            "maximumLotsAwardedPerSupplier": 2
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "057467-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/057467-2025",
                "datePublished": "2025-09-17T16:13:52+01:00",
                "format": "text/html"
            },
            {
                "id": "057474-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/057474-2025",
                "datePublished": "2025-09-17T16:23:57+01:00",
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        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2030-04-01T23:59:59+01:00"
                },
                {
                    "startDate": "2030-04-01T23:59:59+01:00"
                }
            ]
        }
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 2,
                "relatedLot": "1"
            },
            {
                "id": "5",
                "measure": "bids",
                "value": 2,
                "relatedLot": "2"
            },
            {
                "id": "6",
                "measure": "finalStageBids",
                "value": 2,
                "relatedLot": "2"
            },
            {
                "id": "7",
                "measure": "smeFinalStageBids",
                "value": 1,
                "relatedLot": "2"
            },
            {
                "id": "8",
                "measure": "vcseFinalStageBids",
                "value": 1,
                "relatedLot": "2"
            },
            {
                "id": "9",
                "measure": "bids",
                "value": 3,
                "relatedLot": "3"
            },
            {
                "id": "10",
                "measure": "finalStageBids",
                "value": 2,
                "relatedLot": "3"
            },
            {
                "id": "11",
                "measure": "smeFinalStageBids",
                "value": 2,
                "relatedLot": "3"
            },
            {
                "id": "12",
                "measure": "vcseFinalStageBids",
                "value": 2,
                "relatedLot": "3"
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        ]
    },
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            "title": "Lot 1 - Specialist Domestic Abuse Support & Advocacy",
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            "date": "2025-12-11T00:00:00Z",
            "value": {
                "amountGross": 3071520,
                "amount": 2559600,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-03306337",
                    "name": "CRANSTOUN"
                }
            ],
            "items": [
                {
                    "id": "1",
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                            "scheme": "CPV",
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                    ],
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                            "countryName": "United Kingdom"
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                    ],
                    "relatedLot": "1"
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            },
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                "startDate": "2026-04-01T00:00:00+01:00",
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                "maxExtentDate": "2032-03-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "1 x extension of up to 24 months subject to satisfactory performance and continued funding available"
            },
            "hasOptions": true,
            "options": {
                "description": "The Council has provided for the inclusion under this contract, of additional services relating to domestic abuse support which may be required during the contract period. Where the Council deems that additional service requirements are related to the subject matter of the contract, they may be included subject to supplier agreement. In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in the notice. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from additional funding opportunities."
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
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                    "description": "Contract award notice on Find a Tender",
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            ]
        },
        {
            "id": "2",
            "title": "Lot 2 - Safe, Specialist Accommodation",
            "status": "pending",
            "date": "2025-12-11T00:00:00Z",
            "value": {
                "amountGross": 1289152,
                "amount": 1074294,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-IP24218R",
                    "name": "BRISTOL MISSING LINK LIMITED"
                }
            ],
            "items": [
                {
                    "id": "2",
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                            "scheme": "CPV",
                            "id": "85000000",
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                    ],
                    "deliveryAddresses": [
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                            "region": "UKK12",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "2"
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            ],
            "standstillPeriod": {
                "endDate": "2025-12-23T23:59:59Z"
            },
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2030-03-31T23:59:59+01:00",
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            },
            "hasRenewal": true,
            "renewal": {
                "description": "1 x extension of up to 24 months subject to satisfactory performance and continued funding available"
            },
            "hasOptions": true,
            "options": {
                "description": "The Council has provided for the inclusion under this contract, of additional services relating to domestic abuse support which may be required during the contract period. Where the Council deems that additional service requirements are related to the subject matter of the contract, they may be included subject to supplier agreement. In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in the notice. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from additional funding opportunities."
            },
            "relatedLots": [
                "2"
            ],
            "documents": [
                {
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            "title": "Lot 3 - Specialist Therapeutic Counselling",
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                "amount": 476340,
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                {
                    "id": "GB-COH-01068186",
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            ],
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                "description": "1 x extension of up to 24 months subject to satisfactory performance and continued funding available"
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                "description": "The Council has provided for the inclusion under this contract, of additional services relating to domestic abuse support which may be required during the contract period. Where the Council deems that additional service requirements are related to the subject matter of the contract, they may be included subject to supplier agreement. In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in the notice. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from additional funding opportunities."
            },
            "relatedLots": [
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            "documents": [
                {
                    "id": "082219-2025",
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                }
            ],
            "assessmentSummariesDateSent": "2025-12-11T00:00:00Z",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-01-08T23:59:59Z",
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            ]
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    ]
}