Award

Hearing Service

CUMBERLAND COUNCIL

This public procurement record has 4 releases in its history.

Award

14 Oct 2025 at 10:46

TenderUpdate

03 Jul 2025 at 06:17

Tender

02 Jul 2025 at 11:09

Planning

02 May 2025 at 10:51

Summary of the contracting process

Cumberland Council has successfully completed the procurement process for the provision of hearing services, awarding the contract to BID SERVICES. This initiative, titled "Hearing Service," falls under the health and social work sector and is intended to benefit residents of the Cumberland region. The contract was signed on 1st September 2025 and is scheduled to run until 31st August 2026, with the possibility of a one-year extension depending on performance and funding availability. The procurement was conducted through an open competition below the threshold and was part of the light-touch regime, ensuring accessible and flexible opportunities for service providers.

This project represents a significant opportunity for businesses focused on social care services, particularly those specialising in support for individuals who are d/Deaf or hard of hearing. Companies that have the capacity to provide comprehensive information, guidance, care assessments, equipment, and training are ideally positioned to thrive. Given the project's emphasis on social value, small to medium enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) with a track record in community-oriented initiatives would find this contract a fertile ground for expanding their business profile and impact across the Cumberland area.

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Notice Title

Hearing Service

Notice Description

Cumberland Council have commissioned a provider to deliver an advice and equipment service for people who are d/Deaf, hard of hearing or have dual sensory loss. The service comprises four main elements: * Information, advice and guidance * Care Act assessments * Equipment * Prevention and deaf awareness training. It will be available to all adults (and young people aged 16-17 in transition from adult social care to children's services) who are d/Deaf, hard of hearing or have dual sensory loss and are resident in Cumberland. Referrals will come from the council, NHS, other public or third sector organisations, as well as from people themselves. The maximum budget for this contract for the duration of the agreement ( initial term of 12 months with a potential extension of one up to 12-month period) is PS170,150.

Lot Information

Lot 1

Renewal: There is the potential for a contract extension of one 12-month period, depending on both the success in achieving the required outcomes and availability of further funding.

Planning Information

Whoever delivers the service must understand the needs of the Deaf community, have staff that are able to communicate in BSL, be competent in carrying out needs assessments, selecting and purchasing specialist equipment to meet care and support needs and have experience in delivering events to promote prevention and deaf awareness.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050c20
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/065111-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£141,791 £100K-£500K
Lots Value
£141,791 £100K-£500K
Awards Value
Not specified
Contracts Value
£141,791 £100K-£500K

Notice Dates

Publication Date
14 Oct 20254 months ago
Submission Deadline
23 Jul 2025Expired
Future Notice Date
19 May 2025Expired
Award Date
31 Aug 20255 months ago
Contract Period
31 Aug 2025 - 31 Aug 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CUMBERLAND COUNCIL
Contact Name
Not specified
Contact Email
peopleprocurement@cumberland.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
CARLISLE
Postcode
CA1 1RD
Post Town
Carlisle
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD13 Cumberland
Delivery Location
TLD1 Cumbria

Local Authority
Cumberland
Electoral Ward
Castle
Westminster Constituency
Carlisle

Supplier Information

Number of Suppliers
1
Supplier Name

BID SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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