Notice Information
Notice Title
Community Based Domestic Abuse Support Services to RBWM
Notice Description
The Royal Borough of Windsor and Maidenhead (RBWM) needed to establish a new contract for provision of a high-quality, trauma-informed, community-based domestic abuse support service for adults and children affected by domestic abuse, living in RBWM. The contract will be running from 1 April 26 to 31 March 2029and there is a provision for a further one year extension up to 31 March 2030.
Lot Information
Lot 1
Options: The Contract Specification details the services included in the scope of this contract. Option of additional purchase would only apply in the event of any unexpected additional requirements which are not covered by the Specification and the process of contract variation would need to be followed.
Renewal: This contract has option of a one year extension subject to the satisfactory performance and at the Authority discretion
Planning Information
The Royal Borough of Windsor and Maidenhead (RBWM) is preparing to commission a new Domestic Abuse (DA) Support Service. To ensure that the service meets local needs and aligns with best practices, we are engaging with the market to gather insights from potential providers. The information collected will inform/play part in the development of the service specification for new contract provisions. We invite interested organisations to complete the attached questionnaire and share their views on service /delivery challenges, opportunities and innovation. Please be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach. Please be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach. MARKET ENGAGEMENT QUESTIONNAIRE (please complete and email to sophie.swadling@rbwm.gov.uk by 20th of May 2025) A. Organisational Information 1. Organisation Name: 2. Registered Address: 3. Contact Name & Position: 4. Contact Email & Telephone: 5. Organisation Type (e.g., Charity, Private Provider, Public Sector, Social Enterprise): 6. Do you currently provide domestic abuse services? (Yes/No) o If yes, where and how long for? 7. Are you part of any existing DA partnerships, frameworks, or networks? ________________________________________ B. Challenges, Innovation & Sustainability 8. What, in your view, are the key challenges in delivering DA services? 9. What innovations, emerging practices or different approaches can be implemented to enhance DA services? 10. How do you ensure service sustainability and scalability, particularly in limited funding environment? ________________________________________ C. Collaboration & Partnership Working 11. Are there any specific gaps in the partnership working arrangements for DA services, that you have experienced recently which you believe should be always addressed promptly? _______________________________________ D. Measuring Outcomes & Impact 12. How do you measure the impact and effectiveness of your services? Examples of your KPIs/ service levels (if possible) would be appreciated. ________________________________________ E. Contractual Considerations 13. What contract length would you consider as optimal in terms of planning for provision of a stable and effective DA support service and why? 14. Are there any specific risks or challenges you foresee in the commissioning and delivery of DA services for RBWM, which would prevent you from bidding for this service? ________________________________________ F.Additional 15. Please share any other comments/ information about this with us Thank you very much for your participation.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-050dae
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/027703-2026
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85300000 - Social work and related services
Notice Value(s)
- Tender Value
- £773,000 £500K-£1M
- Lots Value
- £773,000 £500K-£1M
- Awards Value
- £773,000 £500K-£1M
- Contracts Value
- £773,000 £500K-£1M
Notice Dates
- Publication Date
- 26 Mar 20262 weeks ago
- Submission Deadline
- 3 Sep 2025Expired
- Future Notice Date
- 20 May 2025Expired
- Award Date
- 6 Jan 20263 months ago
- Contract Period
- 31 Mar 2026 - 31 Mar 2029 3-4 years
- Recurrence
- 2029-07-29
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ROYAL BOROUGH OF WINDSOR & MAIDENHEAD
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- MAIDENHEAD
- Postcode
- SL6 1RF
- Post Town
- Slough
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ1 Berkshire, Buckinghamshire and Oxfordshire
- Small Region (ITL 3)
- TLJ15 Berkshire East
- Delivery Location
- TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
-
- Local Authority
- Windsor and Maidenhead
- Electoral Ward
- St Mary's
- Westminster Constituency
- Maidenhead
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/027703-2026
26th March 2026 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/000778-2026
6th January 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/043974-2025
29th July 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/019324-2025
7th May 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-050dae-2026-03-26T09:53:02Z",
"date": "2026-03-26T09:53:02Z",
"ocid": "ocds-h6vhtk-050dae",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PJQM-1124-QDHW",
"name": "Royal Borough of Windsor & Maidenhead",
"identifier": {
"scheme": "GB-PPON",
"id": "PJQM-1124-QDHW"
},
"address": {
"streetAddress": "St Ives Road",
"locality": "Maidenhead",
"postalCode": "SL6 1RF",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ11"
},
"contactPoint": {
"email": "procurement@rbwm.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "https://rbwm.gov.uk",
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
}
},
{
"id": "GB-COH-06758907",
"name": "THE DASH CHARITY",
"identifier": {
"scheme": "GB-COH",
"id": "06758907"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PXGZ-3319-NRNV"
}
],
"address": {
"streetAddress": "551 Fairlie Road",
"locality": "Slough",
"postalCode": "SL1 4PY",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ11"
},
"contactPoint": {
"email": "alpalasz@live.co.uk"
},
"roles": [
"supplier"
],
"details": {
"url": "https://thedashcharity.org.uk/",
"scale": "large",
"vcse": true,
"publicServiceMissionOrganization": false,
"shelteredWorkshop": false
}
},
{
"id": "GB-PPON-PXGZ-3319-NRNV",
"name": "THE DASH CHARITY",
"identifier": {
"scheme": "GB-PPON",
"id": "PXGZ-3319-NRNV"
},
"additionalIdentifiers": [
{
"scheme": "GB-COH",
"id": "06758907"
}
],
"address": {
"streetAddress": "551 Fairlie Road",
"locality": "Slough",
"postalCode": "SL1 4PY",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ11"
},
"contactPoint": {
"email": "alpalasz@live.co.uk"
},
"roles": [
"supplier"
],
"details": {
"scale": "large",
"vcse": true,
"publicServiceMissionOrganization": false,
"shelteredWorkshop": false
}
}
],
"buyer": {
"id": "GB-PPON-PJQM-1124-QDHW",
"name": "Royal Borough of Windsor & Maidenhead"
},
"planning": {
"milestones": [
{
"id": "engagement",
"type": "engagement",
"description": "The Royal Borough of Windsor and Maidenhead (RBWM) is preparing to commission a new Domestic Abuse (DA) Support Service. To ensure that the service meets local needs and aligns with best practices, we are engaging with the market to gather insights from potential providers. The information collected will inform/play part in the development of the service specification for new contract provisions. We invite interested organisations to complete the attached questionnaire and share their views on service /delivery challenges, opportunities and innovation. Please be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach. Please be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach. MARKET ENGAGEMENT QUESTIONNAIRE (please complete and email to sophie.swadling@rbwm.gov.uk by 20th of May 2025) A. Organisational Information 1. Organisation Name: 2. Registered Address: 3. Contact Name & Position: 4. Contact Email & Telephone: 5. Organisation Type (e.g., Charity, Private Provider, Public Sector, Social Enterprise): 6. Do you currently provide domestic abuse services? (Yes/No) o If yes, where and how long for? 7. Are you part of any existing DA partnerships, frameworks, or networks? ________________________________________ B. Challenges, Innovation & Sustainability 8. What, in your view, are the key challenges in delivering DA services? 9. What innovations, emerging practices or different approaches can be implemented to enhance DA services? 10. How do you ensure service sustainability and scalability, particularly in limited funding environment? ________________________________________ C. Collaboration & Partnership Working 11. Are there any specific gaps in the partnership working arrangements for DA services, that you have experienced recently which you believe should be always addressed promptly? _______________________________________ D. Measuring Outcomes & Impact 12. How do you measure the impact and effectiveness of your services? Examples of your KPIs/ service levels (if possible) would be appreciated. ________________________________________ E. Contractual Considerations 13. What contract length would you consider as optimal in terms of planning for provision of a stable and effective DA support service and why? 14. Are there any specific risks or challenges you foresee in the commissioning and delivery of DA services for RBWM, which would prevent you from bidding for this service? ________________________________________ F.Additional 15. Please share any other comments/ information about this with us Thank you very much for your participation.",
"dueDate": "2025-05-20T23:59:59+01:00",
"status": "scheduled"
}
],
"documents": [
{
"id": "019324-2025",
"documentType": "marketEngagementNotice",
"noticeType": "UK2",
"description": "Preliminary market engagement notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/019324-2025",
"datePublished": "2025-05-07T11:56:12+01:00",
"format": "text/html"
}
]
},
"tender": {
"id": "ocds-h6vhtk-050dae",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Community Based Domestic Abuse Support Services to RBWM",
"description": "The Royal Borough of Windsor and Maidenhead (RBWM) needed to establish a new contract for provision of a high-quality, trauma-informed, community-based domestic abuse support service for adults and children affected by domestic abuse, living in RBWM. The contract will be running from 1 April 26 to 31 March 2029and there is a provision for a further one year extension up to 31 March 2030.",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85300000",
"description": "Social work and related services"
}
],
"deliveryAddresses": [
{
"region": "UKC",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKD",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKE",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKF",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKG",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKI",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKJ",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKK",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKC",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKD",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKE",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKF",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKG",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKH",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKI",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKJ",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKK",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"specialRegime": [
"lightTouch"
],
"lots": [
{
"id": "1",
"suitability": {
"sme": true,
"vcse": true
},
"contractPeriod": {
"startDate": "2026-04-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2030-04-01T23:59:59+01:00"
},
"status": "complete",
"value": {
"amountGross": 773000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "quality",
"name": "Technical aspect of the delivery",
"numbers": [
{
"number": 85,
"weight": "percentageExact"
}
]
},
{
"type": "cost",
"name": "Financial criteria",
"description": "As explained in the ITT documents",
"numbers": [
{
"number": 15,
"weight": "percentageExact"
}
]
}
]
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "As per the ITT documents"
},
{
"type": "technical",
"description": "As per the ITT documents"
}
]
},
"hasRenewal": true,
"renewal": {
"description": "This contract has option of a one year extension subject to the satisfactory performance and at the Authority discretion"
},
"hasOptions": true,
"options": {
"description": "The Contract Specification details the services included in the scope of this contract. Option of additional purchase would only apply in the event of any unexpected additional requirements which are not covered by the Specification and the process of contract variation would need to be followed."
}
}
],
"status": "complete",
"value": {
"amountGross": 773000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"aboveThreshold": true,
"submissionMethodDetails": "All submissions need to be done via the Bravo portal https://public.bravosolution.co.uk/esop/guest/login.do Suppliers will need to register for access to the Jaggaer platform. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal https://public.bravosolution.co.uk/web/login.html and click the link to register - Accept the terms and conditions and click 'continue' - Enter your correct business and user details - Note the username you chose and click 'Save' when complete - You will shortly receive an email with your unique password (please keep this secure). For further guidance on how to register on The Public Sector Procurement Portal hosted by Bravo Solution you can watch the video available via the following link - http://www.screencast.com/t/o6NHgMNjnf?_ncp=1502113290076.897-1 Please note that despite the Bravo Advantage 16 branding the instructions and guidance in the video are correct and apply to the Public Sector Procurement Portal.",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2025-09-03T13:00:00+01:00"
},
"enquiryPeriod": {
"endDate": "2025-08-20T13:00:00+01:00"
},
"awardPeriod": {
"endDate": "2026-01-15T23:59:59Z"
},
"documents": [
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
},
{
"id": "043974-2025",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/043974-2025",
"datePublished": "2025-07-29T16:03:04+01:00",
"format": "text/html"
}
],
"hasRecurrence": true,
"recurrence": {
"dates": [
{
"startDate": "2029-07-29T23:59:59+01:00"
}
]
}
},
"language": "en",
"bids": {
"statistics": [
{
"id": "1",
"measure": "bids",
"value": 1,
"relatedLot": "1"
},
{
"id": "2",
"measure": "finalStageBids",
"value": 1,
"relatedLot": "1"
},
{
"id": "3",
"measure": "smeFinalStageBids",
"value": 0,
"relatedLot": "1"
},
{
"id": "4",
"measure": "vcseFinalStageBids",
"value": 1,
"relatedLot": "1"
}
]
},
"awards": [
{
"id": "1",
"status": "active",
"date": "2026-01-06T00:00:00Z",
"value": {
"amountGross": 773000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-COH-06758907",
"name": "THE DASH CHARITY"
},
{
"id": "GB-PPON-PXGZ-3319-NRNV",
"name": "THE DASH CHARITY"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "85300000",
"description": "Social work and related services"
}
],
"deliveryAddresses": [
{
"region": "UKJ",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKJ",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"standstillPeriod": {
"endDate": "2026-01-16T23:59:59Z"
},
"contractPeriod": {
"startDate": "2026-04-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2030-03-31T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "One year extension at RBWM discretion subject to satisfactory performance of the services"
},
"hasOptions": true,
"options": {
"description": "only in event of unexpected additional service needs (the same service as in scope of the contract) if/when budget is available"
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "000778-2026",
"documentType": "awardNotice",
"noticeType": "UK6",
"description": "Contract award notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/000778-2026",
"datePublished": "2026-01-06T15:50:16Z",
"format": "text/html"
}
],
"assessmentSummariesDateSent": "2026-01-06T00:00:00Z",
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2026-01-26T23:59:59Z",
"status": "scheduled"
}
]
}
],
"contracts": [
{
"id": "1",
"awardID": "1",
"status": "active",
"period": {
"startDate": "2026-04-01T00:00:00+01:00",
"endDate": "2029-03-31T23:59:59+01:00",
"maxExtentDate": "2030-03-31T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "Subject to the RBWM discretion"
},
"value": {
"amountGross": 773000,
"currency": "GBP"
},
"aboveThreshold": true,
"dateSigned": "2026-02-26T00:00:00Z",
"agreedMetrics": [
{
"id": "1",
"title": "Timing of Referral"
},
{
"id": "2",
"title": "Completion of Risk Assessment"
},
{
"id": "3",
"title": "Outreach Outcomes"
}
],
"documents": [
{
"id": "027703-2026",
"documentType": "contractNotice",
"noticeType": "UK7",
"description": "Contract details notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/027703-2026",
"datePublished": "2026-03-26T09:53:02Z",
"format": "text/html"
}
]
}
]
}