Community Based Domestic Abuse Support Services to RBWM Residents

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            "id": "GB-PPON-PJQM-1124-QDHW",
            "name": "Royal Borough of Windsor & Maidenhead",
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                "id": "PJQM-1124-QDHW"
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            "address": {
                "streetAddress": "St Ives Road",
                "locality": "Maidenhead",
                "postalCode": "SL6 1RF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ11"
            },
            "contactPoint": {
                "email": "procurement@rbwm.gov.uk"
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                "streetAddress": "551 Fairlie Road",
                "locality": "Slough",
                "postalCode": "SL1 4PY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ11"
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            "contactPoint": {
                "email": "alpalasz@live.co.uk"
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    ],
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                "id": "engagement",
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                "description": "The Royal Borough of Windsor and Maidenhead (RBWM) is preparing to commission a new Domestic Abuse (DA) Support Service. To ensure that the service meets local needs and aligns with best practices, we are engaging with the market to gather insights from potential providers. The information collected will inform/play part in the development of the service specification for new contract provisions. We invite interested organisations to complete the attached questionnaire and share their views on service /delivery challenges, opportunities and innovation. Please be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach. Please be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach. MARKET ENGAGEMENT QUESTIONNAIRE (please complete and email to sophie.swadling@rbwm.gov.uk by 20th of May 2025) A. Organisational Information 1. Organisation Name: 2. Registered Address: 3. Contact Name & Position: 4. Contact Email & Telephone: 5. Organisation Type (e.g., Charity, Private Provider, Public Sector, Social Enterprise): 6. Do you currently provide domestic abuse services? (Yes/No) o If yes, where and how long for? 7. Are you part of any existing DA partnerships, frameworks, or networks? ________________________________________ B. Challenges, Innovation & Sustainability 8. What, in your view, are the key challenges in delivering DA services? 9. What innovations, emerging practices or different approaches can be implemented to enhance DA services? 10. How do you ensure service sustainability and scalability, particularly in limited funding environment? ________________________________________ C. Collaboration & Partnership Working 11. Are there any specific gaps in the partnership working arrangements for DA services, that you have experienced recently which you believe should be always addressed promptly? _______________________________________ D. Measuring Outcomes & Impact 12. How do you measure the impact and effectiveness of your services? Examples of your KPIs/ service levels (if possible) would be appreciated. ________________________________________ E. Contractual Considerations 13. What contract length would you consider as optimal in terms of planning for provision of a stable and effective DA support service and why? 14. Are there any specific risks or challenges you foresee in the commissioning and delivery of DA services for RBWM, which would prevent you from bidding for this service? ________________________________________ F.Additional 15. Please share any other comments/ information about this with us Thank you very much for your participation.",
                "dueDate": "2025-05-20T23:59:59+01:00",
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