Award

Domestic Abuse Services for Victims and Survivors 2026-2033

HAMPSHIRE COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

18 Jul 2025 at 09:53

Tender

08 May 2025 at 12:49

Summary of the contracting process

Hampshire County Council, in collaboration with the Office of the Police and Crime Commissioner, issued a contract for Domestic Abuse Services for Victims and Survivors with the title 'Domestic Abuse Services for Victims and Survivors 2026-2033'. This procurement process falls under the services industry category, specifically focusing on social work and related services. The services will be delivered in the UK, particularly in the region of Hampshire (UKJ3). The contracting process reached its awarding stage on 18th July 2025, with the contract commencing on 1st April 2026 and potentially extending until 2033. The procurement was conducted through an open procedure, emphasizing inclusivity and a light-touch regime approach in compliance with the Domestic Abuse Act 2021, ensuring support within safe accommodation. The contracts are divided into three lots, each already awarded, with a maximum potential funding of £28.7 million across all lots, subject to increments from additional funding sources, including government bodies and health services. Key to this tender were the proactive efforts to secure and utilise additional funding channels, highlighting a significant financial scope and an opportunity for expanding contracted services.

This tender represents a substantial opportunity for businesses, especially those specialising in social work, domestic abuse support, and housing services, to grow their operations by providing critical services over a potential seven-year period. With the possibility of securing additional funding, there are increasing opportunities for service enhancement and innovation, making it an attractive proposition for both large-scale service providers and smaller, specialised entities like SMEs and voluntary, community, and social enterprises (VCSEs). Firms that are adaptable and well-versed in securing governmental funding, and those with the capability to deliver specialised domestic abuse services, particularly within housing contexts, will find this contract well-aligned with their growth strategies. The awarded supplier, Southern Domestic Abuse Services, has secured engagement across lots, demonstrating precedence for large-scale providers, although there remains competitive scope for enterprises capable of meeting the tender's comprehensive criteria spanning safeguarding, trauma-informed approaches, and community engagement.

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Notice Title

Domestic Abuse Services for Victims and Survivors 2026-2033

Notice Description

Domestic abuse has significant and devastating impacts on the health and wellbeing of victims, survivors and their families. It is a widespread crime that includes violence, controlling or coercive behaviour, economic abuse, psychological or emotional abuse. It is estimated that in the last year, more than 52,000 people over the age of 16 and 43,000 children and young people were subjected to domestic abuse in Hampshire. Hampshire County Council commissions specialist domestic abuse services in line with its duties under the Domestic Abuse Act 2021. Under the Act, the Council must ensure that specialist domestic abuse support is available to victims and survivors of domestic abuse and their children in safe accommodation. Safe accommodation is a term that is used to cover: * refuges - single sex accommodation, generally women-only which is usually shared accommodation in a single premises; * sanctuary schemes - enhanced security measures to enable victims and survivors of abuse to remain safely in their own homes; and * dispersed accommodation - self-contained accommodation which is accessible to a more diverse population than refuges. The contract start date includes a mobilisation period from the 1st August 2025 until the 31st March 2026 with an Operational Service Commencement date of the 1st April 2026. The potential maximum value for the contract is given in section 1.1 of this ITT. The initial funding for the 3 lots for the full term including extensions is: * Lot 1 - PS12,670,000 * Lot 2 - PS14,700,000 * Lot 3 - PS1,365,000 The Authority may receive additional funding relating to Domestic Abuse Services, throughout the life of the contract, and will be seeking to use any additional funding with the contracted service providers. The Authority also requires the successful provider/s to proactively seek additional funding opportunities that can also be used to enhance the service. Sources for additional funding include but are not limited to: * Home Office * Central Government * Local Government (e.g. Children's Services etc.) * Clinical Commissioning Groups * Ministry of Justice * Ministry of Housing * NHS * Office of Police & Crime Commissioner * Hampshire Constabulary In recognition of the opportunity for additional funding throughout the life of the contract, the advertised value of this contract is over and above the contract values stated in 1.1. This is to allow the Authority to add additional Domestic Abuse related services with the contracted provider/s resulting from these funding opportunities. TUPE may apply to these services. Suppliers should see the additional details regarding TUPE in Annex 6 and ensure they comply with the instructions in that document to ensure that they submit a valid tender. * Lot 1 is an accommodation based lot. Where landlords have indicated to the Council that they are willing to make properties available to the successful tenderer, tenderers can contact the Council via the correspondence function of intend and the Council will share this information.

Lot Information

Domestic Abuse Support in Safe Accommodation Services

Summary of the Safe Accommodation Service Model The Safe Accommodation Service will: * Support Hampshire County Council to meet the Part 4 statutory duty, as defined in the Domestic Abuse Act 2021. * Provide inclusive, quality, affordable and appropriate safe accommodation support to all victims of domestic abuse, including their children, irrespective of the needs and backgrounds. * Build on current levels of safe accommodation across refuge and dispersed safe accommodation and provide specialist domestic abuse and other bespoke support that meets statutory guidance and enables victims/survivors to move forward with their recovery. * Provide continuity of the sanctuary scheme to allow victims/survivors to remain safely in their home, through the provision of home security measures and specialist domestic abuse support. * Provide bespoke and trauma-informed support for children and young people in safe accommodation services, to reduce the impact of domestic abuse. * Improve outcomes for victims/survivors, their children and families affected by domestic abuse. * Maintain and develop elements of the Whole Housing Approach - building on current provision of specialist domestic abuse support within district/borough housing teams and Flexible Funding. * Work collaboratively to continuously evolve and improve the offer of safe accommodation across the lifetime of the contract to develop the type and accessibility of support and accommodation options to meet the diverse needs of victims/survivors. * Develop and embed referral pathways to enable victims/survivors to access safe accommodation and advice, guidance and support, with a focus on the needs of Hampshire residents. The Safe Accommodation Service will include: * Refuge Accommodation * Dispersed Safe Accommodation * Sanctuary Scheme * Specialist Domestic Abuse Housing Advocates embedded in local authority housing and homelessness services * Flexible Funding There are staggered start dates for different elements of the Safe Accommodation Service as defined below: * Refuge Accommodation and Sanctuary Scheme will commence on 1st April 2026. * Dispersed Safe Accommodation will commence on 9th October 2026 * The Specialist Domestic Abuse Advocates and Flexible Funding will commence on 1st April 2026, but it must be noted that there is currently bespoke grant funding in place which is staggered differently across the Tier 2 local authorities.

Renewal: The contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years.

Domestic Abuse Support in Community and Health Settings

This Lot includes the following three key areas of service delivery: 1) Delivery of a single point of contact to victims/survivor's support services, provision of advice and support (including for professionals, family and friends), triage, and management of referrals. 2) Provision of specialist domestic abuse support in community settings to meet the needs of medium and high-risk victims/survivors including children and young people and those with diverse needs and disadvantages; supportive one-to-one and group work; counselling services for child and adult victims/survivors; a transformation element to develop integrated pathways between mental health services and community domestic abuse services. 3) Increase domestic abuse specialist capacity and capability across Acute Hospital, Acute Mental Health Trusts, Community Mental Health settings, and primary care (GP and Community Pharmacy) through workforce development and direct support of victims/survivors who are patients and who are members of the NHS workforce.

Renewal: The contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years.

Workforce Development and Innovation

This Lot will focus on workforce development, awareness raising, and digital innovation. Comprehensive domestic abuse training will be delivered to multiagency partners and delivery of age-appropriate face to face domestic abuse education to children and young people. This Lot will also include the delivery of a transformation element to develop 'by and for' specialist services that are led, designed, and delivered by and for the users and communities they aim to serve (for example victims/survivors from ethnic minority backgrounds, deaf and disabled victims/survivors, male victims, and LGBT victims/survivors).

Renewal: The contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050ecb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/041219-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£36,000,000 £10M-£100M
Lots Value
£36,000,000 £10M-£100M
Awards Value
£36,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jul 20257 months ago
Submission Deadline
12 Jun 2025Expired
Future Notice Date
Not specified
Award Date
6 Jul 20257 months ago
Contract Period
31 Mar 2026 - 30 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HAMPSHIRE COUNTY COUNCIL
Additional Buyers

OFFICE OF THE POLICE AND CRIME COMMISSIONER

Contact Name
Not specified
Contact Email
strategic.procurement@hants.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WINCHESTER
Postcode
SO23 8UJ
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLJ3 Hampshire and Isle of Wight

Local Authority
Fareham
Electoral Ward
Uplands & Funtley
Westminster Constituency
Fareham and Waterlooville

Supplier Information

Number of Suppliers
1
Supplier Name

SOUTHERN DOMESTIC ABUSE SERVICES

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                            "description": "Single Point of Access and Referral Pathways",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 7",
                            "description": "Service Delivery - Community Services",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 8",
                            "description": "Service Delivery - Health Settings",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 9",
                            "description": "Service Delivery - Counselling",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 10",
                            "description": "Service Delivery - CAPVA (child and adolescent against parent violence and abuse) and Young People in Abusive Relationships",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 11",
                            "description": "Service Delivery - Case Study",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2025-08-01T00:00:00+01:00",
                    "endDate": "2029-03-30T23:59:59+01:00",
                    "maxExtentDate": "2033-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years."
                }
            },
            {
                "id": "3",
                "title": "Workforce Development and Innovation",
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                "status": "complete",
                "value": {
                    "amountGross": 1800000,
                    "amount": 1800000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality criterion 1",
                            "description": "Overarching Question - Safeguarding",
                            "numbers": [
                                {
                                    "number": 7.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 2",
                            "description": "Overarching Question - Trauma Informed Approach",
                            "numbers": [
                                {
                                    "number": 7.5,
                                    "weight": "percentageExact"
                                }
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                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 3",
                            "description": "Overarching Question - Authentic Voice",
                            "numbers": [
                                {
                                    "number": 7.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 4",
                            "description": "Overarching Question - Domestic Abuse Related Deaths and Serious Incidents",
                            "numbers": [
                                {
                                    "number": 7.5,
                                    "weight": "percentageExact"
                                }
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                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 5",
                            "description": "Service Delivery - Workforce Development and Training",
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                                {
                                    "number": 17.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 6",
                            "description": "Service Delivery - Development of the capacity and capability of community and 'by and for' services to support victims/survivors of domestic abuse",
                            "numbers": [
                                {
                                    "number": 17.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 7",
                            "description": "Service Delivery - Prevention and early interventions with 11-25-year-old students in education settings",
                            "numbers": [
                                {
                                    "number": 17.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality criterion 8",
                            "description": "Service Delivery - Domestic Abuse Champions in commercial, statutory, voluntary and faith sector organisations",
                            "numbers": [
                                {
                                    "number": 17.5,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "contractPeriod": {
                    "startDate": "2025-08-01T00:00:00+01:00",
                    "endDate": "2029-03-30T23:59:59+01:00",
                    "maxExtentDate": "2033-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "019731-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/019731-2025",
                "datePublished": "2025-05-08T13:49:09+01:00",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "The following payment terms apply to the contract: * The Provider shall invoice the Council for payment of the Agreement Price at the time the charges are expressed to be payable in accordance with Schedule 3 (Payment and Invoicing). * The Council shall make payment of the Agreement Price within thirty (30) calendar days of receipt of a valid invoice submitted in accordance with Schedule 3 (Payment and Invoicing). * Invoices which do not meet the requirements of Schedule 3 (Payment and Invoicing) will not be settled until receipt of an accurate invoice. The Council reserves the right to return an invoice that does meet the requirements of Schedule 3 (Payment and Invoicing)."
        },
        "riskDetails": "Devolution/LGR The government wants all remaining two-tier areas in England to be eventually restructured into single-tier unitary authorities and is termed Local Government Reform (LGR). This reorganisation is part of a broader devolution strategy to simplify local government structures, save public funds, and improve local accountability. LGR will impact the County of Hampshire as it currently operates a two-tier Local Government structure. It is anticipated, that during the life of these contracts, the LGR process will commence and/or progress potentially impacting these contracts. Impacts may include, but are not limited to, modifications such as a novation of the legal entity you currently contract with, significant increases and/or decreases in the volume of services required due to the change in size of the Contracting Authority. The scale and exact timing of the changes are unknown at this point, but it is known that LGR will impact the County of Hampshire. All suppliers who work with the Authority need to be aware and where possible, adapt to any changes/modifications as required to ensure smooth transition and continuity of services. Uncertainty relating to the OPCC's contribution to Lot 2 & 3 services. Uncertainty around the Ministry of Justice grant which the OPCC would receive which would Impact on their financial contribution to the services within Lots 2 & 3. Budget The budget envelope for this contract is subject to the Public Health grant which may increase or decrease in future years. Additionally, new streams of funding for work directly related to Domestic Abuse could vary the scope of work in this contract and the corresponding budget."
    },
    "language": "en",
    "bids": {
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                "id": "1",
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                        "id": "GB-COH-07975563",
                        "name": "Southern Domestic Abuse Services"
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                        "id": "GB-COH-01898188",
                        "name": "The You Trust"
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                "measure": "smeFinalStageBids",
                "value": 1,
                "relatedLot": "1"
            },
            {
                "id": "6",
                "measure": "vcseFinalStageBids",
                "value": 2,
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            {
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                "measure": "finalStageBids",
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                "value": 0,
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    "awards": [
        {
            "id": "1",
            "title": "Domestic Abuse Services for Victims and Survivors 2026-2033",
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                "amount": 36000000,
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                "maxExtentDate": "2033-03-30T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "The Lot 1 contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years. The Lot 2 contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years. The Lot 3 contract has a 4 year (48 months) extension period which can be taken up in any duration/format as decided by the Council, up to a maximum of 4 years."
            },
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                    "description": "Contract award notice on Find a Tender",
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                    "datePublished": "2025-07-18T10:53:37+01:00",
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            ],
            "assessmentSummariesDateSent": "2025-07-18T00:00:00+01:00",
            "milestones": [
                {
                    "id": "1",
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}