Award

Repairs Management System

RIVER CLYDE HOMES

This public procurement record has 3 releases in its history.

Award

14 Oct 2025 at 09:27

TenderUpdate

02 Jun 2025 at 10:15

Tender

08 May 2025 at 14:31

Summary of the contracting process

The procurement process for a cloud-hosted Repairs Management System by River Clyde Homes Group, which includes River Clyde Homes and its subsidiary Homefix Scotland, has concluded with an active contract awarded on 1st September 2025 to ROCC Computers Ltd. The process employed an open procedure, classified under the industry category of facilities management software package with CPV code 48421000. The procurement involves the implementation of a software solution to manage repairs, with the system expected to be operational by April 2026, targeting delivery within Inverclyde (UKM83). Award criteria focused on quality, including solution efficiency and implementation planning, with a strong emphasis on price competitiveness, using a procurement stage that advanced from tender to award. The initiative aligns with the Public Contracts (Scotland) Regulations 2015 framework.

This tender represents a notable opportunity for businesses specialising in software development, particularly those providing industry-specific management systems. Firms equipped to deliver complex IT solutions on a cloud platform would find this procurement process especially beneficial as it promises a substantial initial contract value of GBP 383,950 with potential for extensions on a rolling basis. SMEs like ROCC Computers Ltd, which successfully competed for this contract out of six bids, exemplify the viability for smaller enterprises to engage with substantial public sector opportunities. The need for a detailed implementation plan and compliance with data protection protocols are crucial for businesses looking to harness opportunities in similar future tenders.

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Notice Title

Repairs Management System

Notice Description

River Clyde Homes Group (which comprise of River Clyde Homes and its wholly owned Subsidiary Homefix Scotland) requires to procure the services of an experienced and competent company to supply and implement a Cloud Hosted Repairs Management System. The solution must be in place and operational by April 2026. A detailed specification for the required solution is provided within the tender response document attached as Appendix A. This should be read and fully understood before submitting a tender response.

Lot Information

Lot 1

River Clyde Homes Group (which comprise of River Clyde Homes and its wholly owned Subsidiary Homefix Scotland) requires to procure the services of an experienced and competent company to supply and implement a Cloud Hosted Repairs Management System. The solution must be in place and operational by April 2026. A detailed specification for the required solution is provided within the tender response document attached as Appendix A. This should be read and fully understood before submitting a tender response. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Renewal: The contract will run for an initial four-year duration. RCH may wish, at its sole discretion, to extend any resultant agreement in 12 month increments, in perpetuity subject to the agreement of the successful bidder.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050f01
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/065052-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48421000 - Facilities management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£383,950 £100K-£500K

Notice Dates

Publication Date
14 Oct 20254 months ago
Submission Deadline
9 Jun 2025Expired
Future Notice Date
Not specified
Award Date
31 Aug 20255 months ago
Contract Period
Not specified - Not specified
Recurrence
April 2029

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
RIVER CLYDE HOMES
Contact Name
Brian Murphy
Contact Email
procurement@riverclydehomes.org.uk
Contact Phone
+44 8000132196

Buyer Location

Locality
GREENOCK
Postcode
PA15 2UZ
Post Town
Paisley
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
Delivery Location
TLM83 Inverclyde, East Renfrewshire, and Renfrewshire

Local Authority
Inverclyde
Electoral Ward
Inverclyde East Central
Westminster Constituency
Inverclyde and Renfrewshire West

Supplier Information

Number of Suppliers
1
Supplier Name

ROCC COMPUTERS

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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