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Payroll and HR Software

MERSEYRAIL ELECTRICS 2002 LIMITED

This public procurement record has 3 releases in its history.

TenderCancellation

11 Sep 2026 at 16:48

UK12 - Procurement Termination Notice
Award

05 Jun 2026 at 15:59

UK6 - Contract Award Notice
Tender

09 May 2025 at 12:03

UK4 - Tender Notice
Summary of the contracting process

Merseyrail Electrics 2002 Limited procured payroll and human resources software and associated implementation or development services. The requirement covered a new HR system, a new payroll system, integrated recruitment and onboarding, greater payroll automation through manager and employee self-service, improved management reporting and more effective expense management. The buyer sought one consistent, easy-to-use system rather than separate solutions, with capacity for at least 1,250 user licences and scope to expand. The service was intended for Merseyrail’s operations in the Liverpool and wider North West area. This was a services procurement in the utilities sector, including HR and payroll software, integration, configuration and related support. The requirement could include additional modules or licences as the company grows.

The procurement reached award stage, with Zellis UK Limited selected on 1 June 2026. The award value was £1,492,422 gross, against an estimated procurement value of £3,100,000 gross. The procedure was a selective competitive flexible procedure for a single lot. Evaluation allocated 60% to quality and general or technical performance and 40% to commercial and contract considerations; selection required industry recognition and compliance with HMRC and The Pensions Regulator. The awarded contract period was 26 October 2026 to 25 October 2031, with renewal options in increments up to 20 July 2033 and potential additional licences or modules. The contract was cancelled on 19 June 2026, and the procurement was subsequently terminated on 11 September 2026; no reason is recorded.

This requirement indicates demand from a rail operator for an integrated, scalable HR and payroll platform capable of replacing long-established systems. Suppliers best placed for a future requirement would combine payroll processing, core HR, recruitment and onboarding, employee and manager self-service, reporting, expense management, integration and implementation capability. Credibility would depend on demonstrating a single coherent system, rather than disconnected products, with sufficient capacity for at least 1,250 users and the ability to add licences or modules as the organisation changes. Experience in regulated payroll environments, recognised industry standing and compliance with HMRC and The Pensions Regulator would be important. Providers should also be able to explain technical integration, contract management, configuration or development, implementation and software demonstrations.

How relevant is this notice?

Notice Information

Notice Title

Payroll and HR Software

Notice Description

The scope of this opportunity relates to an anticipated initial period of five (5) years commencing from 28th October 2026 (further extension options may be applicable). The current Payroll and Human Resources Software has been in place since 2010. However, with new technology emerging within the market, MEL is looking to update its current software to identify if there can be any efficiencies gained. Scope / Deliverables 1. New HR system 2. New Payroll system 3. Integrate Recruitment and On-Boarding 4. More Payroll automation through Manager/Employee self-service Benefits 1. Improved Administrative Efficiency 2. Integrated Recruitment/On-Boarding/Payroll 3. Improved Management Reporting 4. More Effective Expense Management 5. More automated processes It is recognised that there may be no one solution available off the shelf to provide all the required functionality and that some elements may take time to develop and implement. However, we as a business are keen to have one HR and Payroll system which provides consistency and ease of use to its users. We require a minimum of 1,250 licenses with scalability built in if required.

Lot Information

Lot 1

Options: As the company grows, MEL may require the right to purchase additional licenses and/or modules to meet existing or future needs.

Renewal: Opportunity to extend until 20th July 2033 in increments to be agreed between the Supplier and MEL.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050f9a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/086626-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48450000 - Time accounting or human resources software package

72212450 - Time accounting or human resources software development services

Notice Value(s)

Tender Value
£3,100,000 £1M-£10M
Lots Value
£3,100,000 £1M-£10M
Awards Value
£1,492,422 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
11 Sep 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Jun 20264 months ago
Contract Period
26 Oct 2026 - 25 Oct 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Cancelled

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MERSEYRAIL ELECTRICS 2002 LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L1 1JF
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD7 Merseyside
Local Authority
Liverpool
Electoral Ward
Brownlow Hill
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

Zellis UK Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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