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Volunteer and Social Impact Platform, and Managed Service

NHS Business Services Authority

This public procurement record has 4 releases in its history.

TenderCancellation

29 Aug 2025 at 15:12

UK12 - Procurement Termination Notice
TenderUpdate

02 Jun 2025 at 11:21

UK4 - Tender Notice
TenderUpdate

02 Jun 2025 at 11:20

UK4 - Tender Notice
Tender

09 May 2025 at 16:33

UK4 - Tender Notice
Summary of the contracting process

The NHS Business Services Authority, a central government public authority, initiated a tender for a Volunteer and Social Impact Platform and Managed Service. The procurement process aimed to engage a single supplier to deliver an IT-driven solution to enhance volunteering activities across the organisation. The location for this contract is in the United Kingdom, with the authority based in Newcastle upon Tyne. The procurement was conducted using an open procedure, and key dates included the tender end date on 6 June 2025, with an award period concluding on 17 July 2025. However, the contract, valued at £310,000 (gross £372,000), was eventually cancelled on 29 August 2025 as bids did not meet the tender requirements.

This procurement process had the potential to offer substantial growth opportunities for businesses within the IT services industry, particularly those specialising in software development, consulting, and community health services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would have been well-suited to compete, given the emphasis on social value alongside commercial and technical criteria. The contract's requirement for a comprehensive digital solution and managed service was ideal for firms capable of delivering a scalable platform, fostering organisation-wide volunteer engagement and activity tracking, which would offer significant potential for further collaboration and business development in public sector projects.

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Notice Information

Notice Title

Volunteer and Social Impact Platform, and Managed Service

Notice Description

The Authority requires a single Supplier to provide a Volunteering and Social Impact (VASI) platform, and managed service to deliver a comprehensive digital solution. The purpose of the VASI platform and associated managed service is to enable a significant increase in large-scale volunteering across the Organisation, and will be used to transform the sourcing, promotion, management, co-ordination and tracking of volunteer activities by the Authorities staff. Prior Published Notices Under the Public Contract Regulations 2015 a PIN was published and a Pre-Market Engagement exercise was carried out, the links to these are below. Contracts Finder https://www.contractsfinder.service.gov.uk/Notice/e3dd00e0-27ec-4d92-afe0-865a0c35fe5c https://www.contractsfinder.service.gov.uk/Notice/17f3c29f-2737-423b-b7ef-01f1ceb1e7f1 Find a Tender Service https://www.find-tender.service.gov.uk/Notice/027357-2024 https://www.find-tender.service.gov.uk/Notice/029141-2024

Lot Information

Lot 1

Renewal: 3 x up to 12 month extension options

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05101c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/052525-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

72000000 - IT services: consulting, software development, Internet and support

72224000 - Project management consultancy services

72260000 - Software-related services

75200000 - Provision of services to the community

85000000 - Health and social work services

85322000 - Community action programme

85323000 - Community health services

98113000 - Services furnished by specialist organisations

Notice Value(s)

Tender Value
£310,000 £100K-£500K
Lots Value
£310,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Aug 202512 months ago
Submission Deadline
6 Jun 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
18 Aug 2025 - 17 Aug 2027 1-2 years
Recurrence
2027-01-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Business Services Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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