This public procurement record has 5 releases in its history.

Award

15 Sep 2026 at 11:25

Award

13 Aug 2026 at 13:02

Tender

12 Feb 2026 at 11:57

Planning

05 Nov 2025 at 19:35

Planning

14 May 2025 at 14:35

Summary of the contracting process

Bournemouth, Christchurch and Poole Council commissioned health and social care services through a two-lot Care and Support at Home Framework. Lot 1 covers person-centred support for adults aged 18 and over across the Bournemouth, Christchurch and Poole area, including people with long-term conditions, learning disabilities and/or autism, and mental health needs that do not require highly specialist or complex interventions. The model focuses on strengths, aspirations, independence and outcomes rather than traditional time-and-task care. Lot 2 covers a Waking Night Assessment Service for people discharged from hospital after long-term health conditions or acute incidents, providing short-term, assessment-led night care to support a safe transition home. The council’s Adult Social Care service is the commissioning organisation, and both lots concern delivery within its conurbation.

The procurement has been awarded and contracts are active. It used an open competitive flexible procedure with three stages: compliance checks, quality evaluation and price submission. Lot 1 was awarded on 12 August 2026 to 50 providers, with a gross awarded value of £212,949,800; the signed contract runs from 1 October 2026 to 30 September 2031, with extensions potentially taking it to 30 September 2033. Lot 2 was awarded on 12 August 2026 to Agincare UK Limited for £452,600 gross; its signed contract runs from 1 October 2026 to 30 September 2028, with a possible extension to 30 September 2030. Both lots were evaluated 90% on quality and 10% on price. The contracts were signed on 4 September 2026 and 19 August 2026 respectively.

This award shows sustained local demand for regulated homecare and a commissioning model built around person-centred outcomes, flexible support and safe community-based care. Credible future suppliers will need a CQC-registered office in or within five miles of the Bournemouth, Christchurch and Poole conurbation, with a Good-or-better CQC rating where applicable, and a CQC-registered manager in post or with a live application. Providers must also be able to demonstrate compliance with Home Office sponsorship requirements. The opportunity is suitable for SMEs and voluntary, community or social enterprises, and the framework route supports both existing care packages and new packages or mini-competitions. Relevant strengths include delivering adult homecare for non-complex needs, coordinating responsive care teams, providing waking-night assessment and supporting hospital-to-home transitions.

How relevant is this notice?

Notice Information

Notice Title

Care and Support at Home Framework

Notice Description

Bournemouth, Christchurch and Poole Council (BCP Council) is seeking providers to join the new Outcomes-Focused Framework for Care and Support at Home, designed to transform the way care is delivered across our communities. This updated approach places people, their strengths, and aspirations at the heart of everything we do. BCP Council Adult Social Care's (ASC) vision is to support people to live fulfilling lives, in ways they choose, and in environments where they feel safe and connected. The Care and Support at Home Framework is committed to a progressive approach that will embed outcomes focus throughout the duration of this contract. This means moving away from the traditional 'time and task' model of care towards a model that is person-centred, flexible, and empowering. The Framework is designed to provide comprehensive support for all adults aged 18 years and over within the BCP Council conurbation, whose needs can be met through Care and Support at Home services, and do not require highly specialist or complex interventions. The Care and Support at Home Framework also includes a Waking Night Assessment Service as an additional Lot within this tender opportunity. The Waking Night Assessment Service is specifically commissioned to support people who have had an admission to hospital due to long-term health conditions or acute incidents, and who require short-term, assessment driven night care to enable a safe, effective, and timely transition back to their home environment. Contract Duration as follows: Lot 1 - Care and Support at Home Framework will be 5 years with the option to extend for a further 2 years (5+1+1). Lot 2 - Waking Night Assessment Service will be 2 years with the option to extend for a further 2 years (2+1+1).

Lot Information

Care and Support at Home Framework

Renewal: Options to extend are subject to satisfactory performance throughout the life of the contract and the council's confirmation of funding availability (budget).

Waking Night Assessment Service

Renewal: Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).

Planning Information

Market Engagement Event - Care and Support at Home Bournemouth, Christchurch, and Poole (BCP) Council is pleased to invite providers to a virtual Market Engagement Event taking place on Friday 28 November 2025, 10:00am-12:00 via Microsoft Teams. The purpose of the session is to outline our commissioning intentions for the upcoming Care and Support at Home framework contract. This session is open to all providers with an interest in delivering Care and Support at Home services across the BCP area to include Long Term Conditions, Learning Disabilities/and or Autism and Mental Health individuals that do not require specialist or complex Care and Support. This session will provide insight into BCP Council's future vision for the service, and will explore how this work connects with key themes such as the Three Conversations Model that is being implemented within front-line Adult Social Care teams within BCP. The future framework aims to enhance outcomes for individuals receiving care and their support networks through an improved, strengths based person-centred approach to delivery. This aligns with BCP Council's broader ambition to help all residents live fulfilling lives, maximising opportunity for all. The Care and Support at Home tender opportunity is anticipated to be published via Supplying the South West in Early 2026. To register your attendance for the Market Engagement Event, please contact Gemma Brooks, Strategic Commissioning Manager for Homecare and Reablement, by email at gemma.brooks@bcpcouncil.gov.uk by midday on Wednesday 26 November 2025. Please include your full name, email address, and Organisation name. Please note: participation or non-participation in this market engagement event will not affect any organisation's eligibility in future procurement processes. The event is intended solely to inform and engage with the market, and attendance does not confer any competitive advantage.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051343
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087209-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£214,194,450 £100M-£1B
Lots Value
£214,194,450 £100M-£1B
Awards Value
£213,402,400 £100M-£1B
Contracts Value
£213,402,400 £100M-£1B

Notice Dates

Publication Date
15 Sep 20261 months ago
Submission Deadline
23 Mar 2026Expired
Future Notice Date
7 Jan 2026Expired
Award Date
12 Aug 20262 months ago
Contract Period
Not specified - Not specified
Recurrence
2033-10-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bournemouth Christchurch and Poole Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BOURNEMOUTH
Postcode
BH2 6DY
Postcode Area
Bournemouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
TLK24 Bournemouth, Christchurch and Poole

Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Bournemouth Central
Westminster Constituency
Bournemouth West

Supplier Information

Number of Suppliers
52
Supplier Names

Metro Homecare Ltd

FLOW HEALTHCARE. LTD

MAGNUS CARE LTD

Agincare UK Ltd

ALL CARE (GB) LIMITED

ALTOGETHER CARE - CONTRACT MANAGEMENT LTD

Mrs Lynn Georgina Hart

CHRISTCHURCH CARE LIMITED

Eleanor Nursing and Social Care

GREEN LANES PROJECTS LIMITED

Sage Care Limited

Care Dynamics Ltd

HALLCARE SOUTH LIMITED

HORIZON HOMECARE (SOUTHERN) LTD

TENDER CARE SERVICES LIMITED

FAIRHOPE LTD

MOREPOWER LIMITED

Potensial Limited

IVY HOMECARE LIMITED

ABICARE SERVICES LIMITED

Redjacket Specialist Care Ltd

WORK EXPERIENCE LIMITED

ABACUS CARE SOLUTIONS LTD

APEX PRIME CARE LTD

LIBERTY PRIVATE CARE LTD

Wisteria Care

Impressions Care Solutions Ltd

ADRIEL CARE LIMITED

BESPOKE CARE SERVICES EAST DORSET LTD

CANDLELIGHT HOMECARE SERVICES LIMITED

Priory Care Services Ltd

Care South

EMJ QUALITY HOMECARE (DORSET) LTD

TENDA HANDS HOMECARE LTD

Triple Care Healthcare Services Limited

Carepoint Services Ltd

LIFECOME CARE LIMITED

THE PINES HOMECARE LTD

Bournemouth Rainbow

SHAUNA HEALTH CARE SERVICE SOLUTIONS LIMITED

ANCO CARE SERVICES LIMITED

CLEAR PATHWAY CARE LTD

EDITH HEALTHCARE LIMITED

Adada

Adonai Care Services

CARINGSMART LTD

CINOX HEALTHCARE LTD

Holistic Care 4U Ltd

KLASS CARE LIMITED

M C CARE SOLUTIONS LTD

Swanton Care and Community

BRIGHT LONDON CARE LIMITED

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

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