Tender

Care and Support at Home Framework

BOURNEMOUTH, CHRISTCHURCH AND POOLE COUNCIL

This public procurement record has 3 releases in its history.

Tender

12 Feb 2026 at 11:57

Planning

05 Nov 2025 at 19:35

Planning

14 May 2025 at 13:35

Summary of the contracting process

On 12th February 2026, Bournemouth, Christchurch and Poole Council initiated the tender stage of the procurement process for its "Care and Support at Home Framework." This public authority, categorised under sub-central government, seeks to innovate the delivery of care services within Bournemouth and surrounding areas in the United Kingdom. The procurement is focused on health and social work services and includes two active lots: the Care and Support at Home Framework and the Waking Night Assessment Service. The tender period is set to conclude on 23rd March 2026, with an anticipated award date by 30th June 2026. Interested parties are encouraged to participate through a competitive flexible procedure, with an open procurement process allowing up to fifty participants in Lot 1. The framework is designed to operate over a period of up to seven years, including extensions, and targets adult social care services enhanced by a personal-centred, outcome-focused model.

This procurement offers substantial opportunities for businesses specialising in adult social care, particularly those with capabilities in delivering health and social work services. Providers already contracted under the NHS Dorset or delivering existing care packages will find an advantageous position within this framework, which includes options for renewed and new service packages. It's particularly suited for SMEs and VCSEs that aim to expand their footprint in the BCP Council area, where compliance with Care Quality Commission standards is pivotal. The procurement strategy not only promotes business growth but also enhances care delivery within the community, fostering the potential for long-term partnerships and service innovations that align with BCP Council's vision for fulfilling and connected living environments for all residents.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Care and Support at Home Framework

Notice Description

Bournemouth, Christchurch and Poole Council (BCP Council) is seeking providers to join the new Outcomes-Focused Framework for Care and Support at Home, designed to transform the way care is delivered across our communities. This updated approach places people, their strengths, and aspirations at the heart of everything we do. BCP Council Adult Social Care's (ASC) vision is to support people to live fulfilling lives, in ways they choose, and in environments where they feel safe and connected The Care and Support at Home Framework is committed to a progressive approach that will embed outcomes focus throughout the duration of this contract. This means moving away from the traditional 'time and task' model of care towards a model that is person-centred, flexible, and empowering. The Framework is designed to provide comprehensive support for all adults aged 18 years and over within the BCP Council conurbation, whose needs can be met through Care and Support at Home services, and do not require highly specialist or complex interventions. The Care and Support at Home Framework also includes a Waking Night Assessment Service as an additional Lot within this tender opportunity. The Waking Night Assessment Service is specifically commissioned to support people who have had an admission to hospital due to long-term health conditions or acute incidents, and who require short-term, assessment driven night care to enable a safe, effective, and timely transition back to their home environment Contract Duration as follows: Lot 1 - Care and Support at Home Framework will be 5 years with the option to extend for a further 2 years (5+1+1). Lot 2 - Waking Night Assessment Service will be 2 years with the option to extend for a further 2 years (2+1+1).

Lot Information

Care and Support at Home Framework

Care and Support at Home Framework for all adults aged 18 years and over within the BCP Council conurbation, whose needs can be met through Care and Support at Home services, and do not require highly specialist or complex interventions.

Renewal: Options to extend are subject to satisfactory performance throughout the life of the contract and the council's confirmation of funding availability (budget).

Waking Night Assessment Service

The Waking Night Assessment Service is specifically commissioned to support people who have had an admission to hospital due to long-term health conditions or acute incidents, and who require short-term, assessment driven night care to enable a safe, effective, and timely transition back to their home environment

Renewal: Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget).

Planning Information

Market Engagement Event - Care and Support at Home Bournemouth, Christchurch, and Poole (BCP) Council is pleased to invite providers to a virtual Market Engagement Event taking place on Friday 28 November 2025, 10:00am-12:00 via Microsoft Teams. The purpose of the session is to outline our commissioning intentions for the upcoming Care and Support at Home framework contract. This session is open to all providers with an interest in delivering Care and Support at Home services across the BCP area to include Long Term Conditions, Learning Disabilities/and or Autism and Mental Health individuals that do not require specialist or complex Care and Support. This session will provide insight into BCP Council's future vision for the service, and will explore how this work connects with key themes such as the Three Conversations Model that is being implemented within front-line Adult Social Care teams within BCP. The future framework aims to enhance outcomes for individuals receiving care and their support networks through an improved, strengths based person-centred approach to delivery. This aligns with BCP Council's broader ambition to help all residents live fulfilling lives, maximising opportunity for all. The Care and Support at Home tender opportunity is anticipated to be published via Supplying the South West in Early 2026. To register your attendance for the Market Engagement Event, please contact Gemma Brooks, Strategic Commissioning Manager for Homecare and Reablement, by email at gemma.brooks@bcpcouncil.gov.uk by midday on Wednesday 26 November 2025. Please include your full name, email address, and Organisation name. Please note: participation or non-participation in this market engagement event will not affect any organisation's eligibility in future procurement processes. The event is intended solely to inform and engage with the market, and attendance does not confer any competitive advantage.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051343
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012812-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£214,194,450 £100M-£1B
Lots Value
£214,194,450 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Feb 20261 weeks ago
Submission Deadline
23 Mar 20264 weeks to go
Future Notice Date
7 Jan 2026Expired
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2028 2-3 years
Recurrence
2033-10-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BOURNEMOUTH, CHRISTCHURCH AND POOLE COUNCIL
Contact Name
Procurement and Contracts Team
Contact Email
procurement@bcpcouncil.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BOURNEMOUTH
Postcode
BH2 6DY
Post Town
Bournemouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK63 Bournemouth, Christchurch and Poole
Delivery Location
TLK24 Bournemouth, Christchurch and Poole

Local Authority
Bournemouth, Christchurch and Poole
Electoral Ward
Bournemouth Central
Westminster Constituency
Bournemouth West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-051343-2026-02-12T11:57:01Z",
    "date": "2026-02-12T11:57:01Z",
    "ocid": "ocds-h6vhtk-051343",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PHYY-7342-PRHH",
            "name": "Bournemouth, Christchurch and Poole Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PHYY-7342-PRHH"
            },
            "address": {
                "streetAddress": "BCP Council Civic Centre",
                "locality": "Bournemouth",
                "postalCode": "BH2 6DY",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK24"
            },
            "contactPoint": {
                "email": "procurement@bcpcouncil.gov.uk",
                "name": "Procurement and Contracts Team"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PHYY-7342-PRHH",
        "name": "Bournemouth, Christchurch and Poole Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Market Engagement Event - Care and Support at Home Bournemouth, Christchurch, and Poole (BCP) Council is pleased to invite providers to a virtual Market Engagement Event taking place on Friday 28 November 2025, 10:00am-12:00 via Microsoft Teams. The purpose of the session is to outline our commissioning intentions for the upcoming Care and Support at Home framework contract. This session is open to all providers with an interest in delivering Care and Support at Home services across the BCP area to include Long Term Conditions, Learning Disabilities/and or Autism and Mental Health individuals that do not require specialist or complex Care and Support. This session will provide insight into BCP Council's future vision for the service, and will explore how this work connects with key themes such as the Three Conversations Model that is being implemented within front-line Adult Social Care teams within BCP. The future framework aims to enhance outcomes for individuals receiving care and their support networks through an improved, strengths based person-centred approach to delivery. This aligns with BCP Council's broader ambition to help all residents live fulfilling lives, maximising opportunity for all. The Care and Support at Home tender opportunity is anticipated to be published via Supplying the South West in Early 2026. To register your attendance for the Market Engagement Event, please contact Gemma Brooks, Strategic Commissioning Manager for Homecare and Reablement, by email at gemma.brooks@bcpcouncil.gov.uk by midday on Wednesday 26 November 2025. Please include your full name, email address, and Organisation name. Please note: participation or non-participation in this market engagement event will not affect any organisation's eligibility in future procurement processes. The event is intended solely to inform and engage with the market, and attendance does not confer any competitive advantage.",
                "dueDate": "2025-11-28T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "021321-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/021321-2025",
                "datePublished": "2025-05-14T14:35:23+01:00",
                "format": "text/html"
            },
            {
                "id": "071438-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/071438-2025",
                "datePublished": "2025-11-05T19:35:53Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "DN774683",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Care and Support at Home Framework",
        "description": "Bournemouth, Christchurch and Poole Council (BCP Council) is seeking providers to join the new Outcomes-Focused Framework for Care and Support at Home, designed to transform the way care is delivered across our communities. This updated approach places people, their strengths, and aspirations at the heart of everything we do. BCP Council Adult Social Care's (ASC) vision is to support people to live fulfilling lives, in ways they choose, and in environments where they feel safe and connected The Care and Support at Home Framework is committed to a progressive approach that will embed outcomes focus throughout the duration of this contract. This means moving away from the traditional 'time and task' model of care towards a model that is person-centred, flexible, and empowering. The Framework is designed to provide comprehensive support for all adults aged 18 years and over within the BCP Council conurbation, whose needs can be met through Care and Support at Home services, and do not require highly specialist or complex interventions. The Care and Support at Home Framework also includes a Waking Night Assessment Service as an additional Lot within this tender opportunity. The Waking Night Assessment Service is specifically commissioned to support people who have had an admission to hospital due to long-term health conditions or acute incidents, and who require short-term, assessment driven night care to enable a safe, effective, and timely transition back to their home environment Contract Duration as follows: Lot 1 - Care and Support at Home Framework will be 5 years with the option to extend for a further 2 years (5+1+1). Lot 2 - Waking Night Assessment Service will be 2 years with the option to extend for a further 2 years (2+1+1).",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKK24",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK24",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "relatedLot": "2"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "lightTouch"
        ],
        "aboveThreshold": true,
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "isOpenFrameworkScheme": true,
                "maximumParticipants": 50,
                "method": "withAndWithoutReopeningCompetition",
                "type": "open",
                "buyerCategories": "NHS Dorset",
                "description": "Existing contracted Care and Support Providers and Learning Disability Care and Support Framework providers for Lot 1, already delivering individual care packages who are successfully awarded to this Framework Agreement will be permitted to continue delivering these packages under the new terms and conditions of the Framework Agreement. New Packages/Opportunities and Mini Competition, New Packages will be offered to Providers awarded to the applicable lots on the framework as per the Call Off Terms and Conditions Fixed Price contract.",
                "openFrameworkSchemeEndDate": "2033-09-30T23:59:59+01:00",
                "buyerLocationRestrictions": [
                    {
                        "gazetteer": {
                            "scheme": "GB-ITL",
                            "identifiers": [
                                "UKK24"
                            ]
                        }
                    }
                ]
            }
        },
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-01T00:00:00+01:00",
                    "endDate": "2031-09-30T23:59:59+01:00",
                    "maxExtentDate": "2033-09-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "active",
                "title": "Care and Support at Home Framework",
                "description": "Care and Support at Home Framework for all adults aged 18 years and over within the BCP Council conurbation, whose needs can be met through Care and Support at Home services, and do not require highly specialist or complex interventions.",
                "value": {
                    "amountGross": 214194450,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Quality Evaluation",
                            "numbers": [
                                {
                                    "number": 90,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "Price",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "Bidder must have a CQC Registered Office in the BCP conurbation or within 5 miles of the BCP conurbation or can commit to obtain a Registered Office within these parameters within three months of contract award. Bidder's CQC Registered Office located within the BCP conurbation must hold a rating of Good or above. If you intend to establish a new Registered Office in BCP, the CQC rating of your nearest existing Registered Office to BCP Council must be Good. Bidder must not have had a Sponsor Licence revoked by the Home Office. Bidder must have a CQC Registered Manager in post or have a live application in progress at time of bid submission - who will be responsible for managing this service."
                        }
                    ]
                },
                "renewal": {
                    "description": "Options to extend are subject to satisfactory performance throughout the life of the contract and the council's confirmation of funding availability (budget)."
                }
            },
            {
                "id": "2",
                "title": "Waking Night Assessment Service",
                "description": "The Waking Night Assessment Service is specifically commissioned to support people who have had an admission to hospital due to long-term health conditions or acute incidents, and who require short-term, assessment driven night care to enable a safe, effective, and timely transition back to their home environment",
                "status": "active",
                "value": {
                    "amountGross": 214194450,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Quality Evaluation",
                            "numbers": [
                                {
                                    "number": 90,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "Price",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "Bidder must have a CQC Registered Office in the BCP conurbation or within 5 miles of the BCP conurbation or can commit to obtain a Registered Office within these parameters within three months of contract award. Bidder's CQC Registered Office located within the BCP conurbation must hold a rating of Good or above. If you intend to establish a new Registered Office in BCP, the CQC rating of your nearest existing Registered Office to BCP Council must be Good. Bidder must not have had a Sponsor Licence revoked by the Home Office. Bidder must have a CQC Registered Manager in post or have a live application in progress at time of bid submission - who will be responsible for managing this service."
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-10-01T00:00:00+01:00",
                    "endDate": "2028-09-30T23:59:59+01:00",
                    "maxExtentDate": "2030-09-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "Options to extend are subject to satisfactory performance throughout the life of the contract and the Council's confirmation of funding availability (budget)."
                }
            }
        ],
        "status": "active",
        "communication": {
            "futureNoticeDate": "2026-01-07T23:59:59Z"
        },
        "value": {
            "amountGross": 214194450,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Three stage process: Tender compliance checks Quality Evaluations Price Tender Submission From evaluation, the 50 top ranked suppliers in Lot 1 to be awarded a place on the framework and 1 top ranked supplier in Lot 2."
        },
        "submissionMethodDetails": "http://www.supplyingthesouthwest.org.uk/",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-03-23T14:00:00Z"
        },
        "enquiryPeriod": {
            "endDate": "2026-03-09T23:59:00Z"
        },
        "awardPeriod": {
            "endDate": "2026-06-30T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "Tender will be advertised on www.supplyingthesouthwest.org.uk",
                "url": "http://www.supplyingthesouthwest.org.uk/"
            },
            {
                "id": "012812-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/012812-2026",
                "datePublished": "2026-02-12T11:57:01Z",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2033-10-01T23:59:59+01:00"
                }
            ]
        }
    },
    "language": "en"
}