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Provision of a Self-Directed Support (SDS) Independent Information and Advice Service

North Ayrshire Council

This public procurement record has 2 releases in its history.

Award

22 Jul 2025 at 15:23

Award Notice
Tender

15 May 2025 at 12:13

Tender Notice
Summary of the contracting process

North Ayrshire Council has been finalized as the contracting authority for a project titled "Provision of a Self-Directed Support (SDS) Independent Information and Advice Service," focusing on health services under the CPV code 85100000. The procurement process follows an open procedure and this current stage pertains to the award phase, having been completed with the contract signed on 17th July 2025, valued at £749,701.47. The contract covers the UKM93 region and includes collaboration with South Ayrshire and East Ayrshire Councils. The contract is set to begin on 1st August 2025 and is anticipated to run until 31st July 2028, with potential extensions based on performance and funding. This service aims to assist Ayrshire communities through an accessible information and advice service related to self-directed support.

Businesses involved in health, recruitment, and community services would find avenues for growth in competing for similar contracts due to the demand for quality, and delivery of information and employment services in this tender. The procurement criteria emphasise an 80% focus on quality, which makes it suitable for companies prioritising service excellence. Additionally, businesses already holding certifications like BS EN ISO 9001 and BS EN ISO 14001 stand to benefit, as such credentials are part of the quality management requirements. The project is particularly beneficial for SMEs capable of providing comprehensive support in community engagement and health and social care, fostering further business opportunities through the delivery of mandatory community benefits like employment, skills development, and local community projects. This contract also invites businesses to exploit technological advances due to its adoption of electronic submission and invoicing.

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Notice Information

Notice Title

Provision of a Self-Directed Support (SDS) Independent Information and Advice Service

Notice Description

North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract.

Lot Information

Lot 1

The provider will deliver a high quality, visible and accessible information and advice service to help people across the Ayrshire communities to express their views and make informed care choices regarding all four options of SDS. The provider will deliver a high quality, visible and accessible recruitment and employment service for adults, children and families across the communities of Ayrshire for those seeking to employ staff to deliver social care and support effectively and lawfully.

Renewal: Possible extensions: Up to 24 months

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051443
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042084-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

85 - Health and social work services

CPV Codes

75122000 - Administrative healthcare services

79600000 - Recruitment services

85100000 - Health services

85140000 - Miscellaneous health services

85323000 - Community health services

Notice Value(s)

Tender Value
£750,000 £500K-£1M
Lots Value
£750,000 £500K-£1M
Awards Value
Not specified
Contracts Value
£749,701 £500K-£1M

Notice Dates

Publication Date
22 Jul 20251 years ago
Submission Deadline
16 Jun 2025Expired
Future Notice Date
Not specified
Award Date
17 Jul 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
This contract is recurring.

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North Ayrshire Council
Additional Buyers

East Ayrshire Council

South Ayrshire Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
AYR
Postcode
KA12 8EE
Postcode Area
Kilmarnock
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM9 Southern Scotland
Small Region (ITL 3)
TLM93 North Ayrshire and East Ayrshire
Delivery Location
TLM93 North Ayrshire and East Ayrshire
Local Authority
North Ayrshire
Electoral Ward
Irvine South
Westminster Constituency
Central Ayrshire

Supplier Information

Number of Suppliers
1
Supplier Name

Ayrshire Independent Living Network

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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