Tender

Repairs, Maintenance and Empty Homes

ORBIT GROUP LIMITED

This public procurement record has 8 releases in its history.

TenderUpdate

17 Nov 2025 at 15:47

TenderUpdate

05 Nov 2025 at 11:05

TenderUpdate

30 Oct 2025 at 14:32

TenderUpdate

17 Oct 2025 at 10:42

TenderUpdate

14 Oct 2025 at 11:59

Tender

06 Oct 2025 at 15:22

Planning

05 Jun 2025 at 08:31

Planning

15 May 2025 at 12:43

Summary of the contracting process

The contracting process is led by Orbit Group Limited, a public authority situated in Coventry, UK. They are procuring services for "Repairs, Maintenance and Empty Homes" across the Midlands, South, and East of England. The procurement process is currently in the Tender stage, with plans to award two contracts per region across two workstreams: Minor Repairs & Empty Homes and Major Repairs & Overflow. The competitive flexible procedure will shortlist bidders, leading to an award expected by the end of July 2026. This contract will initially span five years, potentially extending to seven years, with an overall estimated contract value of £264.5 million. Interested parties should submit expressions of interest by 19th November 2025, through the ProContract portal.

This tender presents a significant opportunity for businesses specializing in building installation and repair services, particularly those capable of handling emergency and routine repairs, empty home preparations, and damp and mould works. SME suitability is encouraged, with the procedure favouring a balance of quality (70%) and competitive pricing (30%). Companies vested in long-term service contracts and risk management stand to gain, given the potential for contract extension based on performance. Additionally, businesses that can efficiently manage work peaks via the overflow model will find the flexibility offered by Orbit Group Limited’s dynamic approach advantageous.

How relevant is this notice?

Notice Information

Notice Title

Repairs, Maintenance and Empty Homes

Notice Description

Orbit is seeking to procure solutions for its Repairs, Maintenance and Empty Homes requirements (the Works), to its housing stock in the Midlands, South and East of England. Orbit intend to award 2 contracts per region, with responsibilities divided between the contractors as follows: * Minor Repairs & Empty Homes, or "Workstream 1" * Major Repairs & Overflow, or "Workstream 2" The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. The estimated contract value for all Lots across both Workstreams for the maximum seven (7) years is PS264.5million. The scope of the Works includes, but is not limited to: * Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. * Routine Repairs; day-to-day maintenance work, including emergency and urgent works. * Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. * Major Repairs; more than a routine repair, normally requiring more than three trades and more time to complete the job. * Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. * Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.

Lot Information

Minor Repairs & Empty Homes - Region 1 (Stratford & South Midlands)

The Works in detail that will fall within scope of the procurement for "Workstream 1" in "Region 1" are envisaged to include: * Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. * Routine Repairs; day-to-day maintenance work, including emergency and urgent works. * Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. * Minor Repairs & Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. * Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.

Renewal: The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction.

Minor Repairs & Empty Homes - Region 2 (Central & East Midlands)

The Works in detail that will fall within scope of the procurement for "Workstream 1" in "Region 2" are envisaged to include: * Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. * Routine Repairs; day-to-day maintenance work, including emergency and urgent works. * Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. * Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. * Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.

Renewal: The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction.

Minor Repairs & Empty Homes - Region 3 (East Anglia)

The Works in detail that will fall within scope of the procurement for "Workstream 1" in "Region 3" are envisaged to include: * Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. * Routine Repairs; day-to-day maintenance work, including emergency and urgent works. * Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. * Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. * Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.

Renewal: The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction.

Minor Repairs & Empty Homes - Region 4 (London & Bexley)

The Works in detail that will fall within scope of the procurement for "Workstream 1" in "Region 4" are envisaged to include: * Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. * Routine Repairs; day-to-day maintenance work, including emergency and urgent works. * Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. * Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. * Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.

Renewal: The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction.

Minor Repairs & Empty Homes - Region 5 (Sussex, Surrey & South)

The Works in detail that will fall within scope of the procurement for "Workstream 1" in "Region 5" are envisaged to include: * Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. * Routine Repairs; day-to-day maintenance work, including emergency and urgent works. * Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. * Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. * Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.

Renewal: The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction.

Major Repairs & Overflow - Region 1 (Stratford & South Midlands)

The Works in detail that will fall within scope of the procurement for "Workstream 2" in "Region 1" are envisaged to include: * Major Repairs; more than a routine repair, normally requiring more than three trades, or costs more than PS2500, or over eight hours' work * Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an "Overflow Model" is preferred. The "Overflow Model" will allow Orbit to divert 'core trade' and voids works from the "Workstream 1"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the "Workstream 2"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models.

Renewal: The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction.

Major Repairs & Overflow - Region 2 (Central & East Midlands)

The Works in detail that will fall within scope of the procurement for "Workstream 2" in "Region 2" are envisaged to include: * Major Repairs; more than a routine repair, normally requiring more than three trades, or costs more than PS2500, or over eight hours' work * Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an "Overflow Model" is preferred. The "Overflow Model" will allow Orbit to divert 'core trade' and voids works from the "Workstream 1"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the "Workstream 2"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models.

Renewal: The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction.

Major Repairs & Overflow - Region 3 (East Anglia)

The Works in detail that will fall within scope of the procurement for "Workstream 2" in "Region 3" are envisaged to include: * Major Repairs; more than a routine repair, normally requiring more than three trades, or costs more than PS2500, or over eight hours' work. * Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an "Overflow Model" is preferred. The "Overflow Model" will allow Orbit to divert 'core trade' and voids works from the "Workstream 1"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the "Workstream 2"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models.

Renewal: The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction.

Major Repairs & Overflow - Region 4 (London & Bexley)

The Works in detail that will fall within scope of the procurement for "Workstream 2" in "Region 4" are envisaged to include: * Major Repairs; more than a routine repair, normally requiring more than three trades, or costs more than PS2500, or over eight hours' work. * Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an "Overflow Model" is preferred. The "Overflow Model" will allow Orbit to divert 'core trade' and voids works from the "Workstream 1"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the "Workstream 2"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models.

Renewal: The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction.

Major Repairs & Overflow - Region 5 (Sussex, Surrey & South)

The Works in detail that will fall within scope of the procurement for "Workstream 2" in "Region 5" are envisaged to include: * Major Repairs; more than a routine repair, normally requiring more than three trades, or costs more than PS2500, or over eight hours' work. * Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an "Overflow Model" is preferred. The "Overflow Model" will allow Orbit to divert 'core trade' and voids works from the "Workstream 1"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the "Workstream 2"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models.

Renewal: The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction.

Planning Information

In preparation of the procurement Orbit wishes to carry out the Engagement and has published the Notice with the aim of holding discussions with repairs and maintenance providers (Participants) for the purpose of: Realising innovative solutions and insights to the maturity of potential solutions, plus risks and opportunities Enabling Orbit to prioritise customer experience and delivering the best experience to our customers during when a repair or maintenance is required Assisting Orbit in clarifying its requirements and inform how it can best reduce the whole lifecycle cost of the Services. Understanding the market, and its capacity to address its requirements Identifying contractors that may be able to deliver what is required Increasing competition and the diversity of contractors interested in the procurement. Identifying likely contractual terms Informing the development of its procurement strategy and approach. The format of the Engagement will be: An expression of interest and provision of Basic Information by contractors who wish to participate (interested contractors), issued via the Procontract portal. Individual one to one meetings with Participants, held over MS Teams calls. Orbit may choose to reduce the number of Participants during the process, and where required this will be done based upon the basic information provided. Orbit expect to hold a maximum of 20 MS Teams calls through the period of this engagement and therefore encourage early responses to this Notice. Participants who are not invited to MS Teams calls may be invited to submit responses in writing for consideration and the format for this will be advised separately. The provisional timetable for the Engagement (subject to change at Orbit's discretion) is set out below: The Notice has been published on 5th June 2025 Expressions of interest can be raised in the period up to and including 1st July 2025 Orbit will invite interested contractors to be a Participant, having considered the Basic Information provided at any point up to 7th July 2025 the MS Teams calls are intended to be held with Participants in the period from 11th June 2025 to 9th July 2025, and will be arranged with each Participant directly. Orbit will not use any information given to them in this process in evaluating any subsequent tender submissions at any stage in the process. No Participant may cross-refer to any statement or qualification made as part of their response to this Engagement without raising it explicitly as part of any subsequent Procurement Specific Questionnaire or tender submission for any ensuing contract. Please respond to this notice at: https://procontract.due-north.com/Supplier/Advert/View?advertId=ccd3806e-d13b-f011-8136-005056b64545&fromProjectDashboard=False&fromRfxSummary=False&selectWorkgroup=False&fromAdvertEvent=False&fromActivityDashboard=False

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05147c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/074487-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services


CPV Codes

45300000 - Building installation work

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
£264,511,681 £100M-£1B
Lots Value
£264,511,681 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Nov 20252 weeks ago
Submission Deadline
12 Nov 2025Expired
Future Notice Date
3 Jan 20272 years to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2032 Over 5 years
Recurrence
2030-09-30

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ORBIT GROUP LIMITED
Contact Name
Not specified
Contact Email
group.tenders@orbit.org.uk
Contact Phone
Not specified

Buyer Location

Locality
COVENTRY
Postcode
CV3 2SU
Post Town
Coventry
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
Not specified

Local Authority
Coventry
Electoral Ward
Wyken
Westminster Constituency
Coventry East

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "hasRenewal": true,
                "status": "active",
                "suitability": {
                    "sme": true
                },
                "title": "Minor Repairs & Empty Homes - Region 1 (Stratford & South Midlands)",
                "description": "The Works in detail that will fall within scope of the procurement for \"Workstream 1\" in \"Region 1\" are envisaged to include: * Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. * Routine Repairs; day-to-day maintenance work, including emergency and urgent works. * Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. * Minor Repairs & Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. * Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.",
                "value": {
                    "amountGross": 49047887,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "renewal": {
                    "description": "The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction."
                }
            },
            {
                "id": "2",
                "title": "Minor Repairs & Empty Homes - Region 2 (Central & East Midlands)",
                "description": "The Works in detail that will fall within scope of the procurement for \"Workstream 1\" in \"Region 2\" are envisaged to include: * Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. * Routine Repairs; day-to-day maintenance work, including emergency and urgent works. * Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. * Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. * Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.",
                "status": "active",
                "value": {
                    "amountGross": 56945322,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2032-03-31T23:59:59+01:00",
                    "maxExtentDate": "2034-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction."
                }
            },
            {
                "id": "3",
                "title": "Minor Repairs & Empty Homes - Region 3 (East Anglia)",
                "description": "The Works in detail that will fall within scope of the procurement for \"Workstream 1\" in \"Region 3\" are envisaged to include: * Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. * Routine Repairs; day-to-day maintenance work, including emergency and urgent works. * Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. * Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. * Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.",
                "status": "active",
                "value": {
                    "amountGross": 27804644,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2032-03-31T23:59:59+01:00",
                    "maxExtentDate": "2034-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction."
                }
            },
            {
                "id": "4",
                "title": "Minor Repairs & Empty Homes - Region 4 (London & Bexley)",
                "description": "The Works in detail that will fall within scope of the procurement for \"Workstream 1\" in \"Region 4\" are envisaged to include: * Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. * Routine Repairs; day-to-day maintenance work, including emergency and urgent works. * Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. * Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. * Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.",
                "status": "active",
                "value": {
                    "amountGross": 42144151,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2032-03-31T23:59:59+01:00",
                    "maxExtentDate": "2034-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction."
                }
            },
            {
                "id": "5",
                "title": "Minor Repairs & Empty Homes - Region 5 (Sussex, Surrey & South)",
                "description": "The Works in detail that will fall within scope of the procurement for \"Workstream 1\" in \"Region 5\" are envisaged to include: * Emergency Repairs; requiring emergency attendance in 4 hours or 24 hours to make safe or carry out repairs, such as uncontainable leaks and security or health and safety concerns. * Routine Repairs; day-to-day maintenance work, including emergency and urgent works. * Statutory and other regulated works; this workstream requires the capability to remove an associated risk within 24hrs of a report. * Empty Homes Repairs; including preparation of the empty property for new customers and refurbishment where required. * Damp and Mould Works; specified works to be carried out in accordance with Awaab's Law time limits.",
                "status": "active",
                "value": {
                    "amountGross": 40367796,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2032-03-31T23:59:59+01:00",
                    "maxExtentDate": "2034-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction."
                }
            },
            {
                "id": "6",
                "title": "Major Repairs & Overflow - Region 1 (Stratford & South Midlands)",
                "description": "The Works in detail that will fall within scope of the procurement for \"Workstream 2\" in \"Region 1\" are envisaged to include: * Major Repairs; more than a routine repair, normally requiring more than three trades, or costs more than PS2500, or over eight hours' work * Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an \"Overflow Model\" is preferred. The \"Overflow Model\" will allow Orbit to divert 'core trade' and voids works from the \"Workstream 1\"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the \"Workstream 2\"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models.",
                "status": "active",
                "value": {
                    "amountGross": 8351169,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2032-03-31T23:59:59+01:00",
                    "maxExtentDate": "2034-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction."
                }
            },
            {
                "id": "7",
                "title": "Major Repairs & Overflow - Region 2 (Central & East Midlands)",
                "description": "The Works in detail that will fall within scope of the procurement for \"Workstream 2\" in \"Region 2\" are envisaged to include: * Major Repairs; more than a routine repair, normally requiring more than three trades, or costs more than PS2500, or over eight hours' work * Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an \"Overflow Model\" is preferred. The \"Overflow Model\" will allow Orbit to divert 'core trade' and voids works from the \"Workstream 1\"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the \"Workstream 2\"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models.",
                "status": "active",
                "value": {
                    "amountGross": 10213459,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2032-03-31T23:59:59+01:00",
                    "maxExtentDate": "2034-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction."
                }
            },
            {
                "id": "8",
                "title": "Major Repairs & Overflow - Region 3 (East Anglia)",
                "description": "The Works in detail that will fall within scope of the procurement for \"Workstream 2\" in \"Region 3\" are envisaged to include: * Major Repairs; more than a routine repair, normally requiring more than three trades, or costs more than PS2500, or over eight hours' work. * Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an \"Overflow Model\" is preferred. The \"Overflow Model\" will allow Orbit to divert 'core trade' and voids works from the \"Workstream 1\"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the \"Workstream 2\"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models.",
                "status": "active",
                "value": {
                    "amountGross": 5275544,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2032-03-31T23:59:59+01:00",
                    "maxExtentDate": "2034-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction."
                }
            },
            {
                "id": "9",
                "title": "Major Repairs & Overflow - Region 4 (London & Bexley)",
                "description": "The Works in detail that will fall within scope of the procurement for \"Workstream 2\" in \"Region 4\" are envisaged to include: * Major Repairs; more than a routine repair, normally requiring more than three trades, or costs more than PS2500, or over eight hours' work. * Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an \"Overflow Model\" is preferred. The \"Overflow Model\" will allow Orbit to divert 'core trade' and voids works from the \"Workstream 1\"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the \"Workstream 2\"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models.",
                "status": "active",
                "value": {
                    "amountGross": 14268536,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2032-03-31T23:59:59+01:00",
                    "maxExtentDate": "2034-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction."
                }
            },
            {
                "id": "10",
                "title": "Major Repairs & Overflow - Region 5 (Sussex, Surrey & South)",
                "description": "The Works in detail that will fall within scope of the procurement for \"Workstream 2\" in \"Region 5\" are envisaged to include: * Major Repairs; more than a routine repair, normally requiring more than three trades, or costs more than PS2500, or over eight hours' work. * Orbit have determined that in order to ensure excellent service for our customers in line with our Commitments and Values, an \"Overflow Model\" is preferred. The \"Overflow Model\" will allow Orbit to divert 'core trade' and voids works from the \"Workstream 1\"/Minor Repairs & Empty Homes contractor (Lots 1-5) to the \"Workstream 2\"/Major Repairs & Overflow contractor (Lots 6-10) in cases of high levels of work in progress or poor performance that present a threat to our ambitions and objectives. This is proposed to ensure the best experience for our customers and in recognition that there may be peaks in activity which challenge Provider's resource models.",
                "status": "active",
                "value": {
                    "amountGross": 10093173,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 70,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2027-04-01T00:00:00+01:00",
                    "endDate": "2032-03-31T23:59:59+01:00",
                    "maxExtentDate": "2034-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The contracts will be for an initial term of of five (5) years with option to extend for a period of two (2) periods of one (1) year, giving a total of seven (7) years. Any extension will be made at Orbit's sole discretion and will depend (amongst other things) on contractor performance and customer satisfaction."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2027-01-03T23:59:59Z"
        },
        "status": "active",
        "value": {
            "amountGross": 264511681,
            "currency": "GBP"
        },
        "aboveThreshold": true,
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Orbit will undertake an initial shortlisting stage for all of the expressions of interest received. The top 5 bidders per Lot will then receive the full tender pack, to submit an initial bid. Orbit will conduct the Competitive Flexible Procedure to include, but not limited to the following stages; 1. Shortlisting 2. Initial Tender Submission 3. Discussion Meetings 4. Contract Mark-Ups 5. Final Tender Submission After the final evaluation on the basis of Quality at 70% and Price at 30%, bidders will be notified of the award. Orbit intends to rely on section 24 of the Procurement Act 2023 to: * refine the indication of the relative importance of award criteria in accordance with section 24(2) of the Procurement Act 2023; and * to make such other refinements to the award criteria as it deems suitable prior to the request for final tenders (subject always to complying with its duties in section 12 of the Procurement Act 2023). In light of the above, weightings for sub-criteria within quality (to remain with a weighting of 70% overall) will be detailed in the invitation to tender by way of ranges (as is permitted under section 23(3)(b) of the Procurement Act 2023) and refined prior to requests for final tenders. Orbit shall, in accordance with section 24(4) of the Procurement Act 2023 modify and republish or provide again the tender notice and any associated tender documents affected by refinements under this section."
        },
        "submissionMethodDetails": "All tender documents will be made available via the ProContract portal: https://procontract.due-north.com/Login",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "expressionOfInterestDeadline": "2025-11-19T12:00:00Z",
        "enquiryPeriod": {
            "endDate": "2025-11-12T12:00:00Z"
        },
        "awardPeriod": {
            "endDate": "2026-07-31T23:59:59+01:00"
        },
        "lotDetails": {
            "maximumLotsAwardedPerSupplier": 5,
            "awardCriteriaDetails": "* Bids can be made by a bidder for all lots. * A bidder cannot be awarded both \"Minor Repairs & Empty Homes\" and \"Major Repairs & Overflow\" for the same region, i.e. a bidder can be awarded Lot 1 and Lot 7, but cannot be awarded Lot 1 and Lot 6, as these relate to the same geography. * A bidder can be awarded more than one region/lot under either \"Minor Repairs & Empty Homes\" or \"Major Repairs & Overflow\". * Lots will be allocated in numerical order, i.e. a successful bidder in both Lot 1 and Lot 6 will only be awarded Lot 1. * As a result of the above, the maximum number of lots a bidder can win is 5 Further details will be set out in the Descriptive Document. The client reserves the right to modify the contract throughout the term."
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "062623-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/062623-2025",
                "datePublished": "2025-10-06T16:22:17+01:00",
                "format": "text/html"
            },
            {
                "id": "065159-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/065159-2025",
                "datePublished": "2025-10-14T12:59:01+01:00",
                "format": "text/html"
            },
            {
                "id": "066244-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/066244-2025",
                "datePublished": "2025-10-17T11:42:16+01:00",
                "format": "text/html"
            },
            {
                "id": "069771-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/069771-2025",
                "datePublished": "2025-10-30T14:32:23Z",
                "format": "text/html"
            },
            {
                "id": "071172-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/071172-2025",
                "datePublished": "2025-11-05T11:05:26Z",
                "format": "text/html"
            },
            {
                "id": "074487-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/074487-2025",
                "datePublished": "2025-11-17T15:47:58Z",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2030-09-30T23:59:59+01:00"
                }
            ]
        },
        "amendments": [
            {
                "id": "069771-2025",
                "description": "The PSQ deadline has been extended by a week until 12 November 2025 instead of 05 November 2025."
            },
            {
                "id": "071172-2025",
                "description": "Recently, 'Workstream 2' content has been redefined for Major Repairs, as below, therefore the lot values have been updated. Major Repairs are those which are more than a routine repair, typically: * Requiring more than three trades; or * Over PS2,500; or * Over eight hours' work. It is not anticipated that Orders which are initially allocated to Workstream 1 will be reallocated to Workstream 2 should they exceed the limits set out above. It shall be Orbit's decision in relation to allocation of Orders between Workstream 1 and Workstream 2"
            },
            {
                "id": "074487-2025",
                "description": "Description on award criteria refining has been added in 'Competitive flexible procedure description' on the 'Procedure' section."
            }
        ]
    },
    "language": "en"
}