Notice Information
Notice Title
IT Managed Services
Notice Description
Contract awarded for the provision a hybrid Azure Managed Service in support of its business operations and create sustainable relationships that meet the following strategic sourcing objectives: * Performance Optimisation - Enable improvements to service delivery and customer experience both for internal and external customers, allowing better management of cost, risk and results. * Agility / Speed - Implement an agile, responsive and scalable partnership with the organisation addressing their rapidly changing needs, lowering complexity and improving global delivery capabilities. * Improved Relationship Management - Achieve clear and proactive account management with the flexibility of services to support future business requirements. * Cost Control & Reduction - Effectively manage services to provide transparency with clear cost control with flexibility in consumption of services to allow funding of future IT requirements. * Innovation - Partner with an MSP that will bring technology leadership in IT services and assist GPhC with becoming "faster followers;" enabling the adoption of better practices and solutions to improve business outcomes. * Risk & Accountability - Proactively identify issues and themes that may have an impact on
Lot Information
Lot GPhC105
Renewal: The initial contract will have a discretionary option of a 2 year extension in 12-months consecutive order. Secondly, the GPhC reserves the right to carry out subsequent procurement (towards the end of the initial 5-year contract duration) of this service by DIRECT AWARD. This is in accordance to schedule 5 (8) of the PA2023 and section 95.
Planning Information
The Preliminary Market Engagement has been concluded, the purpose and outcomes of the exercise are detailed below: Intended Purpose: 1.Assess Market Capability: Verify eXceeding's knowledge of supplier landscape in alignment with GPhC's specific technical and regulatory requirements. 2.Target Suitable Suppliers Efficiently: Rather than using an open advertisement (deemed unnecessary due to market saturation), eXceeding used its existing market knowledge and expertise to engage directly with known specialist suppliers that matched GPhC's needs. 3.Inform Procurement Strategy: To gather insight into: •Preferred cost models. •Migration timelines and methodologies. •Potential contractual concerns. •Market expectations about collaboration and due diligence before contract award. •Any other barriers to participation or wider concerns around scope and approach 4.Ensure Competitive Fairness and Transparency: To maintain equal access and prevent conflict of interest, all suppliers were provided with the same baseline information and signed declarations of interests. Final Outcomes 1.Market Alignment Confirmed: All engaged suppliers demonstrated strong alignment with GPhC's needs-particularly in Azure expertise, healthcare/public sector experience, and ability to provide UK-based support. 2.Market Confidence Validated: All participating suppliers expressed an intention to bid, showing no significant concerns. This indicates strong market interest and capacity to meet GPhC's needs. 3.Insight into Market Conditions and Preferences: Pricing Models: Preferences varied (e.g., fixed fee, per-user, per-device). Transition Times: Suppliers were generally comfortable with the timelines; some could even transition faster. Legal Considerations: Suppliers would need to review GPhC's contract terms legally, potentially causing small delays but no major blockers. 4.Contract Value vs. Supplier Scale: For most suppliers, the contract would be significant and strategic. Even for the largest supplier, it remains a notable opportunity. 5.Risks Identified Early: A minor concern about needing further engagement to understand service peaks/troughs and historical performance. Importance of clarifying whether the incumbent is also the CSP and license owner, as this impacts transition complexity. 6.Procurement Readiness Enhanced: GPhC now has a clear view (from a wide spectrum of suppliers) on whether our service requirements are realistic and explicit. These findings have been incorporated into the ITT.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-051709
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/018158-2026
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72212730 - Security software development services
72253000 - Helpdesk and support services
72514000 - Computer facilities management services
72600000 - Computer support and consultancy services
72700000 - Computer network services
Notice Value(s)
- Tender Value
- £3,333,333 £1M-£10M
- Lots Value
- £3,333,333 £1M-£10M
- Awards Value
- £1,517,832 £1M-£10M
- Contracts Value
- £2,741,832 £1M-£10M
Notice Dates
- Publication Date
- 27 Feb 20266 months ago
- Submission Deadline
- 17 Jul 2025Expired
- Future Notice Date
- 24 Jun 2025Expired
- Award Date
- 26 Jan 20267 months ago
- Contract Period
- 1 Mar 2026 - 28 Feb 2029 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- General Pharmaceutical Council
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- E14 4QJ
- Postcode Area
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI42 Tower Hamlets
- Delivery Location
- TLI London
-
- Local Authority
- Tower Hamlets
- Electoral Ward
- Canary Wharf
- Westminster Constituency
- Poplar and Limehouse
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/018158-2026
27th February 2026 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/012497-2026
11th February 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/040028-2025
15th July 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/035703-2025
27th June 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/025586-2025
23rd May 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/025568-2025
23rd May 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/022674-2025
19th May 2025 - Preliminary market engagement notice on Find a Tender
Notice URLs
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.