This public procurement record has 7 releases in its history.

Award

27 Feb 2026 at 17:08

Award

11 Feb 2026 at 14:57

TenderUpdate

15 Jul 2025 at 14:08

Tender

27 Jun 2025 at 11:40

PlanningUpdate

23 May 2025 at 09:41

PlanningUpdate

23 May 2025 at 09:33

Planning

19 May 2025 at 14:22

Summary of the contracting process

The General Pharmaceutical Council (GPhC), situated at Level 14, One Cabot Square, Canary Wharf, London, is seeking to establish strategic relationships by awarding a contract for IT Managed Services. With the award process completed on 27th February 2026, GPhC has embraced an open competitive procedure to appoint OneAdvanced IT Services Limited as the supplier. This procurement is focused on hybrid Azure Managed Service in support of business operations. Spanning regional areas across the United Kingdom, the contract facilitates performance optimisation, agility, and innovation in IT services, thus improving service delivery and customer experience through enhanced relationship management. The contract period begins on 1st March 2026, extending initially for three years with options for further extension, highlighting strategic foresight with cost control and risk accountability objectives.

This tender presents substantial growth opportunities for businesses within the IT industry, especially those specialising in cloud services, security software development, and computer facilities management. Companies with capabilities in helpdesk support or computer network services may find this contract appealing, offering avenues to showcase technology leadership and service delivery excellence. GPhC's commitment to transparency and competitive fairness opens doors to innovation-driven enterprises ready to leverage advancements in Azure environments and transform business operations for public service improvement. Ideally, businesses suited for this tender include IT service providers with expertise in agile development, resource skillsets for infrastructure management, and a capacity for strategic partnership development. This aligns with GPhC's objectives of cost-effectiveness, performance optimisation, and fostering innovation within IT services.

How relevant is this notice?

Notice Title

IT Managed Services

Notice Description

Contract awarded for the provision a hybrid Azure Managed Service in support of its business operations and create sustainable relationships that meet the following strategic sourcing objectives: * Performance Optimisation - Enable improvements to service delivery and customer experience both for internal and external customers, allowing better management of cost, risk and results. * Agility / Speed - Implement an agile, responsive and scalable partnership with the organisation addressing their rapidly changing needs, lowering complexity and improving global delivery capabilities. * Improved Relationship Management - Achieve clear and proactive account management with the flexibility of services to support future business requirements. * Cost Control & Reduction - Effectively manage services to provide transparency with clear cost control with flexibility in consumption of services to allow funding of future IT requirements. * Innovation - Partner with an MSP that will bring technology leadership in IT services and assist GPhC with becoming "faster followers;" enabling the adoption of better practices and solutions to improve business outcomes. * Risk & Accountability - Proactively identify issues and themes that may have an impact on

Lot Information

Lot GPhC105

Renewal: The initial contract will have a discretionary option of a 2 year extension in 12-months consecutive order. Secondly, the GPhC reserves the right to carry out subsequent procurement (towards the end of the initial 5-year contract duration) of this service by DIRECT AWARD. This is in accordance to schedule 5 (8) of the PA2023 and section 95.

Planning Information

The Preliminary Market Engagement has been concluded, the purpose and outcomes of the exercise are detailed below: Intended Purpose: 1.Assess Market Capability: Verify eXceeding's knowledge of supplier landscape in alignment with GPhC's specific technical and regulatory requirements. 2.Target Suitable Suppliers Efficiently: Rather than using an open advertisement (deemed unnecessary due to market saturation), eXceeding used its existing market knowledge and expertise to engage directly with known specialist suppliers that matched GPhC's needs. 3.Inform Procurement Strategy: To gather insight into: •Preferred cost models. •Migration timelines and methodologies. •Potential contractual concerns. •Market expectations about collaboration and due diligence before contract award. •Any other barriers to participation or wider concerns around scope and approach 4.Ensure Competitive Fairness and Transparency: To maintain equal access and prevent conflict of interest, all suppliers were provided with the same baseline information and signed declarations of interests. Final Outcomes 1.Market Alignment Confirmed: All engaged suppliers demonstrated strong alignment with GPhC's needs-particularly in Azure expertise, healthcare/public sector experience, and ability to provide UK-based support. 2.Market Confidence Validated: All participating suppliers expressed an intention to bid, showing no significant concerns. This indicates strong market interest and capacity to meet GPhC's needs. 3.Insight into Market Conditions and Preferences: Pricing Models: Preferences varied (e.g., fixed fee, per-user, per-device). Transition Times: Suppliers were generally comfortable with the timelines; some could even transition faster. Legal Considerations: Suppliers would need to review GPhC's contract terms legally, potentially causing small delays but no major blockers. 4.Contract Value vs. Supplier Scale: For most suppliers, the contract would be significant and strategic. Even for the largest supplier, it remains a notable opportunity. 5.Risks Identified Early: A minor concern about needing further engagement to understand service peaks/troughs and historical performance. Importance of clarifying whether the incumbent is also the CSP and license owner, as this impacts transition complexity. 6.Procurement Readiness Enhanced: GPhC now has a clear view (from a wide spectrum of suppliers) on whether our service requirements are realistic and explicit. These findings have been incorporated into the ITT.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051709
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018158-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212730 - Security software development services

72253000 - Helpdesk and support services

72514000 - Computer facilities management services

72600000 - Computer support and consultancy services

72700000 - Computer network services

Notice Value(s)

Tender Value
£3,333,333 £1M-£10M
Lots Value
£3,333,333 £1M-£10M
Awards Value
£1,517,832 £1M-£10M
Contracts Value
£2,741,832 £1M-£10M

Notice Dates

Publication Date
27 Feb 20266 months ago
Submission Deadline
17 Jul 2025Expired
Future Notice Date
24 Jun 2025Expired
Award Date
26 Jan 20267 months ago
Contract Period
1 Mar 2026 - 28 Feb 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
General Pharmaceutical Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4QJ
Postcode Area
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

OneAdvanced IT Services Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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