Award

Payout Services

POST OFFICE LIMITED

This public procurement record has 3 releases in its history.

Award

18 Jun 2025 at 15:23

UK7 - Contract Details Notice
Award

20 May 2025 at 16:59

UK6 - Contract Award Notice
Award

20 May 2025 at 07:57

UK5 - Transparency Notice
Summary of the contracting process

The "Payout Services" contract involves the Post Office Limited, a central government authority located in London, United Kingdom, which has engaged Zunoma Limited for secure print services. This procurement falls within the industry category of services related to printing and digital processing, specifically targeting security-type printed matter. The procurement process was conducted through a direct award due to technical reasons that necessitate Zunoma Limited as the sole provider capable of delivering the services within the required timeframe. This contract pertains to a period from 1 June 2025 to 31 May 2026. The procurement process is in the award stage, represented by the contract signed on 3 June 2025, and holds a gross value of £960,000.

This contract offers robust opportunities for businesses involved in digital and security-type printing services, especially those able to provide integrated online systems that connect with large-scale operations like the Post Office. Given the direct award approach, firms already possessing technical compatibility with existing systems stand a considerable chance. Smaller and medium enterprises (SMEs), particularly those with experience serving public authorities at the central government level, could find long-term partnership potential as the sector shifts towards more digital integration and printing solutions.

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Notice Information

Notice Title

Payout Services

Notice Description

The processing, printing and electronic/digital distribution of Payout Collateral using barcoded payments Value of up to PS960k inc vat Web portal in place, services to be used as an when required

Procurement Information

The proposed direct award contract to Zunoma Limited ("ZL") for certain secure print services (the "Services") will be made on the basis of paragraph 41(1) and Schedule 5 paragraph 6 of the Procurement Act 2023. During the period of 6-12 months from 1 June 2025, there is an absence of competition for technical reasons such that only ZL can provide the Services and there is no reasonable alternative to ZL. It would not be possible to compete the provision of the Services in the immediate short term. Post Office has competitively procured a contract for the services (the "Procurement"); however, the conclusion of the Procurement has been delayed. ZL is the current provider of the services and is the only organisation that is currently mobilised to provide the services in accordance with Post Office and its clients' business processes. To ensure that the services continue to be provided in the period before Post Office is able to conclude the procurement exercise and mobilise the new contract, Post Office must award a contract to ZL. ZL is the only organisation capable of providing the Services in the immediate future because it is the only supplier that currently has a portal that is linked to all of the Post Office systems. On conclusion of the Procurement, the new contract would require time to mobilise, including development of a secure portal that links to Post Office's existing systems. In addition, the new contract would need to on board the Post Office's clients. There is no other supplier that currently has the arrangements in place to provide the Services. There is no reasonable alternative to ZL to provide the Services during the 6-12 month period from 1 June 2025 before the new contract has mobilised

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0517dc
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033461-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

22 - Printed matter and related products

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

22450000 - Security-type printed matter

79811000 - Digital printing services

79820000 - Services related to printing

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£800,000 £500K-£1M
Contracts Value
£800,000 £500K-£1M

Notice Dates

Publication Date
18 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 May 20259 months ago
Contract Period
2 Jun 2025 - 31 May 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
POST OFFICE LIMITED
Contact Name
Not specified
Contact Email
procurement@postoffice.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ZUNOMA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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