The Provision of a Digital Expert Programme

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    "date": "2025-09-04T15:52:29+01:00",
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        "id": "GCC006157CPU",
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            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "The Provision of a Digital Expert Programme",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72222300",
            "description": "Information technology services"
        },
        "mainProcurementCategory": "services",
        "description": "The council invited suitably qualified and experienced Service Providers to submit bids for the provision of a Digital Expert Programme.",
        "value": {
            "amount": 440000,
            "currency": "GBP"
        },
        "lots": [
            {
                "id": "1",
                "description": "The provision of a Digital Expert Programme is aimed at increasing the confidence and desire amongst Glasgow businesses to explore and adopt digital technologies and platforms, productivity and efficiency through 1-2-1 support. Glasgow City Council's Economic Development Section within the Chief Executives Department provides access to free business support / impartial advice to start up and existing businesses in Glasgow (Recipient Businesses). The service provided by Business Glasgow who are part of the Economic Development Section, has evolved in response to the prevailing economic conditions and to the needs of local economies and as such provides this Digital Expert Programme. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "Service Methodology",
                            "type": "quality",
                            "description": "25"
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                        {
                            "name": "Knowledge of SME's",
                            "type": "quality",
                            "description": "15"
                        },
                        {
                            "name": "Knowledge of Inclusive Growth",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Understanding of Social Enterprises",
                            "type": "quality",
                            "description": "10"
                        },
                        {
                            "name": "Sustainability",
                            "type": "quality",
                            "description": "5"
                        },
                        {
                            "name": "Fair Work First",
                            "type": "quality",
                            "description": "5"
                        },
                        {
                            "type": "price",
                            "description": "30"
                        }
                    ]
                },
                "value": {
                    "amount": 440000,
                    "currency": "GBP"
                },
                "contractPeriod": {
                    "durationInDays": 1440
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                "hasRenewal": false,
                "submissionTerms": {
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                        "region": "UKM82"
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                        "region": "UKM82"
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                ],
                "deliveryLocation": {
                    "description": "Glasgow"
                },
                "relatedLot": "1"
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        "selectionCriteria": {
            "criteria": [
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                    "type": "economic",
                    "description": "In order to pass the Financial Check section of the contract, it is mandatory for companies to attain the undernoted:- On receipt of the bids a list of Bidders will be assessed by Finance as follows. Service Providers must comply with the undernoted financial requirements in order to participate in the tendering process:- There is a minimum financial requirement that affects trading performance and balance sheet strength. Financial requirements for trading performance and balance sheet strength should be calculated on latest filed accounts with Companies House. Trading Performance: An overall positive outcome on EBITDA profits over a 3 year period. Exceptional items can be excluded from the calculation. The above would be expressed in the ratio EBITDA/Turnover Balance Sheet strength: Net worth of the organisation must be positive at the time of evaluation and organisation must not be subject to an insolvency process. Intangibles can be included for purposes of the Total Assets figure. The above would be expressed in the ratio Total Assets/Total Liabilities Companies(Service Providers) that are only required to file abbreviated accounts, must submit full sets of accounts for the last two individual years filed, in order for the three year profitability requirement to be verified. An applicant(Service Provider should have no outstanding issues, with regard to statutory filing requirements with Companies House. Applicants who have been trading for less than the 3 years noted above must provide evidence that they are complying with the above minimum financial requirements for the period in which they have been trading. Applicants who do not comply with the above financial requirements but are part of a Group, can provide a Parent Guarantee if the Parent company satisfies the financial requirements stipulated above. Glasgow City Council reserves the right, at its own discretion, to seek such other information from the Bidder in accordance with Regulations 61(7) or Regulation 61 (8) of the Public Contracts (Scotland) Regulations 2015 to prove the Service Provider's economic and financial standing. Service Providers will be required to provide adequate assurance of financial strength to successfully complete their contractual obligations and have available their two (2) most recent sets of annual audited accounts including profit and loss information. The Council reserves the right at its own discretion to seek such other information from the Applicant in accordance with Regulation 61(7) or Regulation 61(8) of the Public Contracts (Scotland) Regulations 2015 to prove the Applicant's economic and financial standing. Applicants who are subsequently appointed to the Framework shall, during the lifetime of the Framework Agreement, inform the Council immediately of any material changes to the information provided in their submission in relation to economic and financial standing. The Council notes Regulation 60(9) and 60(11) of the Public Contracts (Scotland) Regulations 2015 and reserves the right to refuse to award a contract following a mini-competition should the Applicant no longer meet the requirements set out in this SPD. Any Service Provider that fails to achieve or exceed the criteria as stated above will be excluded at this stage.",
                    "minimum": "Glasgow City Council's Insurance Requirements are: Bidder (Service Provider) shall take out and maintain, throughout the period of the contract, Employer's Liability insurance to the value of at least TEN MILLION POUNDS STERLING (10,000,000 GBP) in respect of any one event and unlimited in the period. Bidder (Service Provider) shall take out and maintain, throughout the period of the contract, Public Liability insurance to the value of at least FIVE MILLION POUNDS STERLING (5,000,000 GBP) in respect of any one event and unlimited in the period. Bidder (Service Provider) shall take out and maintain, throughout the period of the contract, Products Liability insurance to the value of at least FIVE MILLION POUNDS STERLING (5,000,000 GBP) in respect of any one event and in the aggregate. Glasgow City Council also requires that the successful bidder will retain a sufficient level of Professional Indemnity Insurance required to cover any services to be performed within the scope of the contract. The standard requirement for Glasgow City Council is: Bidder (Service Provider) shall take out and maintain throughout the period of their services Professional Indemnity insurance to the value of a minimum One MILLION POUNDS STERLING (1,000,000 GBP) in respect of any one event and in the aggregate and to be maintained for 1 year thereafter. The above insurances shall be with an insurance company registered with Financial Conduct Authority (FCA) in the UK, or equivalent body for EU member states by the council and any organisation shall not sub-let or sub-contract any part of the commission unless the sub-contractor is similarly insured, unless the council agrees otherwise. It is the express responsibility of the lead organisation to ensure this is the case. Should the Bidder not have the specified insurances at the time of tendering then, the Bidder must certify in their response to this ITT that the specified insurance will be obtained",
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                    "description": "List and brief description of selection criteria Please refer to Document 2 - SPD Experience Question Template-Q4.C.1.2 - Technical & Professional Ability GCC006157CPU of which Bidders MUST answer both questions. This section has a weighted scored of 100%. Each question/example contained within this section will be given individual scores which total to 100%. 4C.1 SPD Question Please provide relevant examples of services carried out in the past three years as specified in the Contract Notice. (Examples from both public and/or private sector customers and clients may be provided). Example 1 50% Example 2 50% A minimum pass mark of 60 out of 100 is required overall for this question. Any Bidder who fails to achieve the minimum score for this question will be excluded at this stage.",
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            "performanceTerms": "Key Performance Indicators 1.KPI-Timescales-Performance Criteria-Complete delivery of each business support project within a 3-month timescale. 2.KPI-Quarterly Report-Performance Criteria-Submission of Quarterly Report one to project lead. 3.KPI-Number of sessions delivered-Performance Criteria-Number of online/face to face sessions delivered reported to project lead.",
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            "endDate": "2025-06-19T12:00:00+01:00"
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            "date": "2025-06-19T12:00:00+01:00",
            "address": {
                "streetAddress": "City Chambers"
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        "reviewDetails": "Glasgow City Council (\"the Council\") must, by notice in writing as soon as possible after the decision has been made, inform all tenderers and candidates concerned of its decision to award the contract, conclude the framework agreement or establish a dynamic purchasing system. The Council must allow a period of at least the relevant standstill period (where the notice is sent by facsimile or electronic means the period is 10 days ending at midnight at the end of the 10th day after that on which the last notice is sent, when sent by other means the period is 15 days) to elapse between the date of despatch of the notice referred to in Regulation 85(1) of the Public Contracts (Scotland) Regulations 2015 (\"the Regulations\"). The Council is obliged to comply with the Regulations and any eligible economic operator can bring an action in the Sheriff Court or the Court of Session where as a consequence of a breach by the Council, suffers or risks suffering loss or damage. The bringing of court proceedings during the standstill period means that the Council must not enter into the contract, conclude the framework agreement or establish the dynamic purchasing system unless the proceedings are determined, discontinued or disposed of; or the court, by interim order, brings to an end the prohibition. The bringing of court proceedings after the standstill period has elapsed and the remedies that are available to the courts are detailed in the Regulations. Economic Operators can write to the Council seeking further clarification on the notice, to which the Council must respond within 15 days. Economic Operators should be mindful to seek their own independent legal advice when they consider appropriate to do so.",
        "recurrence": {
            "description": "20th May 2025"
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    },
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            "id": "GB-FTS-73933",
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                "countryName": "United Kingdom"
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            "id": "GB-FTS-159912",
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