DVLA Merchant Acquirer

{
    "tag": [
        "compiled"
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    "id": "ocds-h6vhtk-0518c4-2026-01-27T11:44:04Z",
    "date": "2026-01-27T11:44:04Z",
    "ocid": "ocds-h6vhtk-0518c4",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "023251-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/023251-2025",
                "datePublished": "2025-05-20T13:44:01+01:00",
                "format": "text/html"
            },
            {
                "id": "042709-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/042709-2025",
                "datePublished": "2025-07-24T12:17:17+01:00",
                "format": "text/html"
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        ],
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Purpose The purpose of this notice is to support the Driver and Vehicle Licensing Agency (DVLA) in early market engagement ahead of a potential procurement. This engagement is intended as a fact-finding exercise only. Routes to market are still being considered and may be subject to change. This notice is issued in accordance with the Procurement Act 2023 for the purposes of preliminary market engagement. This notice does not formally commence a procurement process. What's Happening Now DVLA will host a webinar on 13th August 2025, from 13:00 to 15:00, to present a slide pack and facilitate a Q&A session about the service. Before attending, participants are required to complete a questionnaire to support the fact-finding exercise. To register your interest and receive the questionnaire, please email cai.vickery@dvla.gov.uk by 6th August 2025. Include your organisation name and the names, job titles, and email addresses of those wishing to attend. Please note: any information you provide will be treated as background information only and shall not constitute any offer or commitment by either party.",
                "dueDate": "2025-08-13T23:59:59+01:00",
                "status": "scheduled"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PYVZ-4215-PGYM",
            "name": "Driver and Vehicle Licensing Agency",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PYVZ-4215-PGYM"
            },
            "address": {
                "streetAddress": "Longview Road",
                "locality": "Morriston",
                "postalCode": "SA6 7JL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL18"
            },
            "contactPoint": {
                "email": "sourcetopay.helpdesk@dvla.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PYVZ-4215-PGYM",
        "name": "Driver and Vehicle Licensing Agency"
    },
    "tender": {
        "id": "CRN/25/14",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "DVLA Merchant Acquirer",
        "description": "DVLA requires a Merchant Acquirer (MA) service to support the secure processing, authorisation, settlement and reporting of credit and debit card transactions across DVLA's online, telephony and automated payment channels. The service must support cardholder-not-present transactions, comply with PCI DSS standards, integrate with DVLA's Payment Gateway, and provide the required management information, reconciliation and chargeback handling. The contract will support DVLA services including Electronic Vehicle Licensing (EVL), personalised registrations, driver licensing, tachograph services and other payment-reliant transactions. No volumes are guaranteed and projected volumes are indicative only. The contract will be let for 5 years with an option to extend for up to 2 additional years (5+2). The procurement is being conducted via the Open Procedure under the Procurement Act 2023.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "66110000",
                        "description": "Banking services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "66172000",
                        "description": "Financial transaction processing and clearing-house services"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2027-06-01T00:00:00+01:00",
                    "endDate": "2032-05-31T23:59:59+01:00",
                    "maxExtentDate": "2034-05-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "cancelled",
                "value": {
                    "amountGross": 185000000,
                    "amount": 170000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "weightingDescription": "Evaluated using a Price-Per-Quality-Point (PQP) methodology to determine the Most Advantageous Tender (MAT). Full details are set out in Appendix 2 - Specification.",
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Mandatory Requirements",
                            "description": "PASS/FAIL criteria presented in a Yes/No format. Full details are set out in Appendix 2 - Specification."
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "description": "Evidence-based questions, where tender responses are scored against a structured evaluation criteria and scoring matrix. Full details are set out in Appendix 2 - Specification."
                        },
                        {
                            "type": "price",
                            "name": "Commercial/Pricing",
                            "description": "A detailed Pricing Schedule must be completed. The overall contract price is used within the Price-Per-Quality-Point (PQP) calculation to determine the Most Advantageous Tender (MAT). Full details are set out in Appendix 2 - Specification and Appendix 5 - Pricing."
                        }
                    ]
                },
                "renewal": {
                    "description": "One extension period: up to 24 months (2 years) Maximum total contract length: 7 years (5 + 2)"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-11-26T23:59:59+00:00"
        },
        "status": "cancelled",
        "value": {
            "amountGross": 185000000,
            "amount": 170000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "submissionMethodDetails": "Tenders must be submitted electronically via the Department for Transport's Jaggaer e-tendering portal: https://dft.app.jaggaer.com/",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
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        "tenderPeriod": {
            "endDate": "2026-02-13T17:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2026-05-08T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "086099-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/086099-2025",
                "datePublished": "2025-12-24T11:11:57Z",
                "format": "text/html"
            },
            {
                "id": "007025-2026",
                "documentType": "tenderCancellationNotice",
                "noticeType": "UK12",
                "description": "Procurement termination notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/007025-2026",
                "datePublished": "2026-01-27T11:44:04Z",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2031-03-03T23:59:59+00:00"
                }
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    },
    "language": "en",
    "awards": [
        {
            "id": "1",
            "status": "cancelled",
            "statusDetails": "Following the publication of the tender in respect of DVLA's Merchant Acquirer Contract, the contracting authority has decided pursuant to 55.1 and 55.2 not to continue with this procurement at this time. A new tender will be issued in line with PA23 rules in due course.",
            "finalStatusDate": "2026-01-27T00:00:00+00:00",
            "relatedLots": [
                "1"
            ]
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}