Notice Information
Notice Title
DVLA Merchant Acquirer
Notice Description
DVLA requires a Merchant Acquirer (MA) service to support the secure processing, authorisation, settlement and reporting of credit and debit card transactions across DVLA's online, telephony and automated payment channels. The service must support cardholder-not-present transactions, comply with PCI DSS standards, integrate with DVLA's Payment Gateway, and provide the required management information, reconciliation and chargeback handling. The contract will support DVLA services including Electronic Vehicle Licensing (EVL), personalised registrations, driver licensing, tachograph services and other payment-reliant transactions. No volumes are guaranteed and projected volumes are indicative only. The contract will be let for 5 years with an option to extend for up to 2 additional years (5+2). The procurement is being conducted via the Open Procedure under the Procurement Act 2023.
Lot Information
Lot 1
Renewal: One extension period: up to 24 months (2 years) Maximum total contract length: 7 years (5 + 2)
Planning Information
Purpose The purpose of this notice is to support the Driver and Vehicle Licensing Agency (DVLA) in early market engagement ahead of a potential procurement. This engagement is intended as a fact-finding exercise only. Routes to market are still being considered and may be subject to change. This notice is issued in accordance with the Procurement Act 2023 for the purposes of preliminary market engagement. This notice does not formally commence a procurement process. What’s Happening Now DVLA will host a webinar on 13th August 2025, from 13:00 to 15:00, to present a slide pack and facilitate a Q&A session about the service. Before attending, participants are required to complete a questionnaire to support the fact-finding exercise. To register your interest and receive the questionnaire, please email cai.vickery@dvla.gov.uk by 6th August 2025. Include your organisation name and the names, job titles, and email addresses of those wishing to attend. Please note: any information you provide will be treated as background information only and shall not constitute any offer or commitment by either party.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0518c4
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/086099-2025
- Current Stage
- Tender
- All Stages
- Planning, Tender
Procurement Classification
- Notice Type
- UK4 - Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
-
- CPV Codes
66110000 - Banking services
66172000 - Financial transaction processing and clearing-house services
Notice Value(s)
- Tender Value
- £170,000,000 £100M-£1B
- Lots Value
- £170,000,000 £100M-£1B
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 24 Dec 20255 days ago
- Submission Deadline
- 13 Feb 20262 months to go
- Future Notice Date
- 26 Nov 2025Expired
- Award Date
- Not specified
- Contract Period
- 31 May 2027 - 31 May 2032 Over 5 years
- Recurrence
- 2031-03-03
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DRIVER AND VEHICLE LICENSING AGENCY
- Contact Name
- Not specified
- Contact Email
- sourcetopay.helpdesk@dvla.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- MORRISTON
- Postcode
- SA6 7JL
- Post Town
- Swansea
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL4 Mid and South West Wales
- Small Region (ITL 3)
- TLL43 Swansea
- Delivery Location
- Not specified
-
- Local Authority
- Swansea
- Electoral Ward
- Mynydd-bach
- Westminster Constituency
- Swansea West
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/086099-2025
24th December 2025 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/042709-2025
24th July 2025 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/023251-2025
20th May 2025 - Pipeline notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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