Planning

Provision of Quality Assurance (QA) and Quality Management System (QMS) Services for HMPPS Prison Industries

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Planning

20 May 2025 at 16:02

Summary of the contracting process

The Ministry of Justice is currently in the planning stage of a procurement process for the provision of Quality Assurance (QA) and Quality Management System (QMS) services for HMPPS Prison Industries. This procurement is aimed at enhancing operations across 91 workshops within 37 prison establishments, with a focus on maintaining ISO 9001:2015 certification. The contract, valued at £100,000 (net), is set to commence on 1st November 2025 and may extend until 2030. Interested parties are invited to review the Market Feedback document by 16th June 2025, which will provide further details on the specifications and initial proposals. Businesses can anticipate a future tender notice around 1st August 2025.

This tender presents a significant opportunity for businesses skilled in auditing services and quality management, especially those with experience in ISO standards. Companies that are small and medium-sized enterprises (SMEs) will find this contract particularly accessible, given the suitability emphasis. The chosen supplier will play a critical role in supporting continuous improvement and operational continuity, offering QA support and guidance across HMPPS workshops and headquarters. This opportunity is ideal for businesses looking to expand their portfolio in public sector contracts and enhance their reputation through contributing to the operational effectiveness of the prison industry within the UK.

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Notice Title

Provision of Quality Assurance (QA) and Quality Management System (QMS) Services for HMPPS Prison Industries

Notice Description

Provision of Quality Assurance (QA) and Quality Management System (QMS) Services for HMPPS Prison Industries. HMPPS Prison Industries operates 91 accredited workshops in 37 prison establishments and the PI Quality Management System (QMS) is currently certified to ISO 9001:2015 by BM TRADA. The QA function is critical in maintaining this certification, ensuring conformity, and supporting continuous improvement through robust audit, policy oversight, and operational support functions. The requirement is for a suitably qualified and experienced supplier to deliver QA and QMS services to support the ongoing effectiveness, development, and expansion of the PI QMS in line with ISO 9001:2015 standards. Key outcomes include: * Maintaining ISO 9001:2015 certification across current registered workshops. * Providing QA support to existing and new establishments. * Supporting internal audits, policy development, and quality assurance initiatives. * Ensuring operational continuity and customer confidence through robust QA practices. The supplier will be expected to deliver the following core services: Core Activities: * Conduct internal QMS audits across 91 workshops in 37 establishments. * Prepare audit reports and ensure follow-up of non-conformances. * Review and update QMS documentation including: Quality Policy and Objectives QMS Escalation Policy and QMS User Guide * Support the Annual Management Review in line with ISO 9001:2015. * Act as liaison to BM TRADA for audits, scope changes, and recertification. * Provide QA guidance to prison workshops and HQ staff. * Support sites during application for certification, surveillance, and recertification audits. * Coach and mentor staff on QMS and QA compliance. * Support communication and promotion of QA processes within PI. Non-Core Activities: * Input into Industry Manager/Instructional Officer Toolkits. * Support in customer feedback systems. * Provide ad hoc QA input into new project development.

Planning Information

Interested parties should request a Market Feedback document from mojprocurementindustries@justice.gov.uk which contains more detail on the requirement including a specification, and a short survey to provide feedback on our initial proposals.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051978
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023474-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79212000 - Auditing services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
1 Aug 2025Expired
Award Date
Not specified
Contract Period
1 Nov 2025 - 1 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Not specified
Contact Email
mojprocurementindustries@justice.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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