This public procurement record has 4 releases in its history.

Award

16 Jun 2026 at 20:52

Tender

07 Nov 2025 at 17:18

Planning

10 Oct 2025 at 16:34

Planning

21 May 2025 at 15:01

Summary of the contracting process

Transport for London (TfL) has completed the procurement process for a contract titled "Supply, Installation and Maintenance of Cash Handling Devices," aimed at ensuring the smooth operation of cash handling devices already present in London Underground stations, as well as introducing new equipment. This contract, identified under WS2348189700, falls within the services category and employs a competitive flexible procedure. Located in the United Kingdom, this initiative was initiated in the tender stage and has progressed to the award stage, with the contract spanning from 20 July 2026 to 19 July 2031, with potential extensions up to 19 July 2033. TfL has engaged in an open procurement method, valuing the contract at approximately £11.1 million, with PayComplete (UK) Limited as the awarded supplier.

This tender offers significant opportunities for businesses specialising in the provision of cash handling devices, maintenance services, and associated support equipment. Companies positioned to deliver high-quality office machinery and repair services would find this contract especially beneficial. TfL's focus on a competitive flexible procurement process suggests a business environment favouring innovation and cost-effective solutions, making it advantageous for medium to large firms with the capability to meet the technical and operational demands. The contract structure, featuring options for extension, provides a pathway for sustained business growth and partnership with a major public utility entity.

How relevant is this notice?

Notice Title

Supply, Installation and Maintenance of Cash Handling Devices

Notice Description

This tender sought to award a single contract to a single provider for the provision of supply, installation and maintenance of Cash Handling Devices to commence in July 2026. As TfL currently has devices installed at its London Underground stations, maintenance of existing devices is a requirement to be delivered through the contract.

Lot Information

Lot 1

Options: The right to additional purchases while the contract is valid. Throughout the contract, the authority will be able to purchase devices to replace those at the end of their useful life.

Renewal: Optional extension years may be used at the discretion of TfL. The extension options are for a total maximum period of 24 months, to be exercised in two, 12 month increments.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051b46
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/056857-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

50 - Repair and maintenance services

51 - Installation services (except software)


CPV Codes

30100000 - Office machinery, equipment and supplies except computers, printers and furniture

44421721 - Safe-deposit boxes

44421790 - Cash boxes

50000000 - Repair and maintenance services

51000000 - Installation services (except software)

Notice Value(s)

Tender Value
£12,000,000 £10M-£100M
Lots Value
£12,000,000 £10M-£100M
Awards Value
£11,138,432 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jun 20262 months ago
Submission Deadline
9 Jan 2026Expired
Future Notice Date
3 Nov 2025Expired
Award Date
10 Jun 20262 months ago
Contract Period
20 Jul 2026 - 19 Jul 2031 Over 5 years
Recurrence
2030-10-30

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

PayComplete (UK) Limited

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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