Planning

Total Facilities Management

NORTHERN TRAINS LIMITED

This public procurement record has 2 releases in its history.

Planning

10 Oct 2025 at 10:50

UK2 - Preliminary Market Engagement Notice
Planning

21 May 2025 at 16:54

UK1 - Pipeline Notice
Summary of the contracting process

The procurement process initiated by Northern Trains Limited (NTL), a public authority under central government in the UK, involves the upcoming acquisition of Total Facilities Management (TFM) services. This procurement, currently in the planning stage, aims to cover services across NTL's network of 471 train stations, 33 engineering locations, and 30 beneficiary locations throughout various regions in the United Kingdom, including UKC, UKD, and UKE regions. Prospective suppliers are invited to attend a virtual Pre-Market Engagement session scheduled for October 23, 2025, which will outline procurement timelines and service provisions. Interested parties should contact the specified representatives to register their participation. The contract's planned commencement is October 2027, following a structured procurement process designed to ensure high-quality service delivery.

This procurement presents a significant business opportunity, especially for firms involved in facilities management services as classified under CPV code 79993000. The TFM contract involves diverse service elements like cleaning, pest control, and asset management, providing an opportunity for businesses of various sizes, including SMEs, to engage. By participating in this engagement, suppliers can showcase innovative solutions tailored to NTL's specific service and performance requirements, positioning themselves as valuable service providers. Companies with capabilities in adaptable service delivery and a strong track record in compliance and operational excellence are particularly well-suited to compete for this substantial contract, which aims to enhance service delivery while ensuring statutory compliance and customer satisfaction across Northern Trains' expansive network.

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Notice Information

Notice Title

Total Facilities Management

Notice Description

Northern Trains Limited (NTL) will be going to market for the procurement of Total Facilities Management (FM) Services across our network of 471 train stations, 33 engineering locations and 30 beneficiary locations. This contract reflects our commitment to providing customer-focused, professionally managed, and high-quality service across our network that will support our long-term maintenance objectives. The scope of services will be delivered with the goal of meeting the performance and customer satisfaction requirements while ensuring compliance with all relevant statutory and mandatory legislation. The FM Contractor will apply Best Industry Practice techniques, alongside their expertise and experience, to meet the following key objectives: * Delivering innovative and effective operational services that achieve high-quality standards and demonstrate value for money. * Offering flexible service delivery tailored to the specific needs of each location. * Achieving optimum building performance and customer satisfaction. * Creating a safe and comfortable environment for all service users. * Maintaining assets in line with current statutory and regulatory legislation, as well as manufacturer's guidance, to ensure maximum longevity. Scope of Services: The services covered under this contract will include, but are not limited to: * Mobilisation * Contract Management * Business Continuity and Disaster Recovery * General Service Requirements * CAFM System * Helpdesk Services * Planned and Reactive Maintenance * Strategic Asset Management Planning * Grounds Maintenance * Cleaning (Planned, Periodic, Reactive, and Specialist) * Pest Control * Poster Campaigns * Events Management * Additional Services NTL are also exploring the options to include Minor Works within the scope of this contract including, but not limited to: painting, platform marking, electrical works and minor building repairs. This contract will mark a significant milestone in our ongoing efforts to enhance service delivery and ensure the highest standards of operational excellence across all locations. We look forward to a productive and successful partnership with our selected FM Contractor following the conclusion of this process.

Planning Information

Northern Trains Limited (NTL) is preparing to procure a Total Facilities Management (TFM) contract and is seeking early market engagement with interested suppliers. Through this procurement, in addition to engaging with Tier 1 suppliers, NTL is equally keen to engage with potential suppliers of all sizes, including SMEs. NTL are currently exploring the idea of a simple brokerage service to aid this aspiration which we will look for further feedback on in due course. A virtual Pre Market Engagement session will take place on the 23rd of October 2025 at 10:00am via Microsoft Teams. This session will include a presentation from the Project Manager and Procurement Team, outlining the scope of the upcoming procurement and key requirements. The session will provide insight into the following areas: - Proposed Service Provisions - Locations - Reporting Requirements - Procurement Timelines NTL will also ask for an engagement from the market on the following topics: - Potential inclusion of Additional Services (Minor Works & Winterisation services) - Potential Lotting Structure - Pricing Structure - Key Performance Indicators - Contract Term - Commercial Terms Following the session, attending suppliers will receive a short questionnaire to gather feedback on the proposed approach. Following the event, NTL proposes to invite selected participants to provide further information by way of one-to-one meetings to be held in Manchester or on MS Teams in November 2025. The purpose of these meetings is to allow NTL to gather further feedback on the proposed contract, commercial terms and the tender process, as well as discuss any key issues raised by participants. Attendees may be invited to provide further information at NTL's sole discretion. To express interest in attending the Pre-Market Engagement session, please email: - Sarah Nixon (sarah.nixon@northernrailway.co.uk) and - Paul Schofield (paul.schofield@northernrailway.co.uk) Please include your organisation's name, contact details and the name of attendees. A calendar invitation with joining details will follow. Suppliers should note that there is no obligation to take part in this preliminary market engagement exercise and that if they do not take part, it will not preclude them from the subsequent related procurement process. Engaging suppliers will not receive preferential treatment in any procurement tender process, and this is in no way an indication of the selection of any organisation or a guarantee of future work.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051c23
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/064112-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79993000 - Building and facilities management services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Oct 20254 months ago
Submission Deadline
Not specified
Future Notice Date
13 May 20263 months to go
Award Date
Not specified
Contract Period
30 Sep 2027 - 1 Oct 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NORTHERN TRAINS LIMITED
Contact Name
Not specified
Contact Email
procurement@northernrailway.co.uk
Contact Phone
Not specified

Buyer Location

Locality
YORK
Postcode
YO1 6JT
Post Town
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
York
Electoral Ward
Micklegate
Westminster Constituency
York Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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