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Extra Care and Care at Home Principal Providers

Cheshire West and Chester Council

This public procurement record has 2 releases in its history.

Award

21 Aug 2026 at 12:52

UK7 - Contract Details Notice
Award

15 May 2026 at 08:09

UK7 - Contract Details Notice
Summary of the contracting process

Cheshire West and Chester Council procured extra care and care-at-home principal provider services. The requirement covers health and social work services delivered in Cheshire West and Chester, including provision under the rural lot. Extra care combines accommodation-related support with care services, while care at home involves delivering care packages in people’s homes. The council is the public-sector buyer and the requirement is divided across services associated with lots 2, 4 and 5. The rural requirement is identified as “Lot 5 Rural”. This is a social care opportunity for organisations able to act as a principal provider, coordinate care packages and deliver extra care or home-care services across the council’s area.

The procurement is complete following an open procedure under the light-touch regime. Three awards were made: lot 2 and lot 4 were awarded to C4 Care Limited; lot 5, the rural lot, was awarded to The Human Support Group Limited. The lot 4 contract is titled Northwich. The contracts were signed on 24 March 2026. Lots 2 and 4 run from 5 May 2026 to 4 May 2029, with a possible maximum extent to 17 May 2031 for lot 2 and 4 May 2031 for lot 4. Lot 5 runs from 16 June 2026 to 4 May 2029, with a possible maximum extent to 4 May 2031. Each awarded contract has a gross value of £18,000,000. Extensions are described as one year plus one year, subject to performance, value for money and continuing need.

This award demonstrates substantial council demand for principal-provider social care across urban, Northwich and rural settings. A credible future competitor would need to deliver both extra care and care-at-home services, manage care packages safely and reliably, and operate at a scale suited to a multi-year, high-value public contract. The demand-based model means providers must be able to adjust volumes, care-package quantities and the type of care delivered as needs change. Strong contract-management arrangements, workforce capacity, safeguarding practice, quality assurance and evidence of sustained performance would be important when competing for a similar requirement. Suppliers with established local delivery networks and experience serving council-funded adult social care users would be well placed to demonstrate operational resilience and value for money.

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Notice Information

Notice Title

Extra Care and Care at Home Principal Providers

Notice Description

Extra care and Care at Home Principal provider. For supply in lot 5 Rural.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051e6a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079902-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£18,000,000 £10M-£100M

Notice Dates

Publication Date
21 Aug 20265 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
24 Mar 20265 months ago
Contract Period
16 Jun 2026 - 4 May 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cheshire West and Chester Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ELLESMERE PORT
Postcode
CH65 0BA
Postcode Area
Chester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
Not specified
Local Authority
Cheshire West and Chester
Electoral Ward
Central & Grange
Westminster Constituency
Ellesmere Port and Bromborough

Supplier Information

Number of Suppliers
2
Supplier Names

C4 CARE LIMITED

THE HUMAN SUPPORT GROUP LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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