Tender

Staff Welfare and Customer Toilet Programme Delivery Framework

TRANSPORT FOR LONDON

This public procurement record has 2 releases in its history.

TenderCancellation

23 Feb 2026 at 14:03

UK12 - Procurement Termination Notice
Planning

22 May 2025 at 21:07

UK1 - Pipeline Notice
Summary of the contracting process

Transport for London has initiated a planning phase for the "Staff Welfare and Customer Toilet Programme Delivery Framework," aimed at improving its infrastructure under two specific programmes: the Staff Welfare Programme and the Customer Toilet Programme. The procurement process falls under the industry category of construction works, specifically targeting vital assets such as stations, train crew accommodations, fleet depots, and more across the London Underground network. Located predominantly within London, the framework is scheduled to commence on 12 January 2026 and will run until 11 January 2030. This planned procurement will leverage a framework agreement under the special regime for utilities, with future notices expected by 15 June 2025.

This tender presents substantial business expansion opportunities for construction firms specialising in public infrastructure projects, particularly those with expertise in refurbishment and renewal operations. With its multi-year span and coverage of multiple sites, businesses equipped to handle high-volume, repeatable tasks across diverse locations would be ideal candidates for this framework. Supply chain partners are needed to ensure successful delivery, fostering long-term relationships with Transport for London, a central government public authority. Companies capable of providing accessible facility solutions and mid-life renewals will find this framework particularly suited to their capabilities.

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Notice Information

Notice Title

Staff Welfare and Customer Toilet Programme Delivery Framework

Notice Description

A framework for the delivery of works (refurbish, renew and improve staff welfare and customer toilet facilities).The scope of the project relates to TfL vital assets under two distinct programmes; Staff Welfare Programme (SWP) and Customer Toilet Programme (CTP).The SWP is a continuous rolling programme and currently consists of eight tranches of work across multiple sites including stations, train crew accommodation, fleet depots, substations, and accommodation for the Track and Signals maintenance teams across the London Underground (LU) network. SWP is a high-volume programme covering multiple sites across the network with repeatable work types across those sites. The CTP consists of approximately 10 mid-life renewals, and 2 - 4 new/accessible facilities each year. Both SWP and CTP are multi-year programmes and TfL is seeking supply chain partners to support successful delivery.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-051faa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016092-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Framework
Procurement Category
Works
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

CPV Codes

45000000 - Construction work

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Feb 20262 months ago
Submission Deadline
Not specified
Future Notice Date
15 Jun 2025Expired
Award Date
Not specified
Contract Period
12 Jan 2026 - 11 Jan 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Withdrawn
Lots Status
Withdrawn
Awards Status
Cancelled
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Additional Buyers

MISSING

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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