Tender
Contract for the Provision of Customer Relationship Management System
ROBERT GORDON UNIVERSITY
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Contract Timeline
- Publication Date
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23rd May 2025 09:05:00 AM
- Tender Deadline
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2nd July 2025 11:00:00 AM Expired
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Contract Summary
The University is aiming to implement a comprehensive Customer Relationship Management (CRM) system, ideally built on Microsoft Dynamics CRM, as part of a broader strategic initiative to drive growth and improve conversion rates. The overarching ambition is not just to streamline the admissions process but to enhance the entire student recruitment journey. This includes efficiently managing interactions with prospective students, optimizing marketing and communication strategies, and ensuring a seamless experience from first contact to enrolment.
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Contract Details
- Open Contracting ID
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ocds-h6vhtk-0520de
- Publication Source
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Find a Tender Service
- Procurement Stage
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Tender
- Procurement Method
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Open
- Procurement Method Details
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Open Procedure
- Procurement Category
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Goods
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
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48445000
- CPV Division(s)
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48 - Software package and information systems
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Awarding Authority
- Buyer Name
- Buyer Email
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procurement@rgu.ac.uk
- Buyer Phone
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+44 1224262000
- Buyer Address
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Central Services Building, Garthdee Road
Aberdeen
AB10 7FY
United Kingdom