Tender

Visitor Information System

CORPORATE OFFICER OF THE HOUSE OF COMMONS

This public procurement record has 4 releases in its history.

TenderCancellation

22 Dec 2025 at 09:27

TenderUpdate

19 Aug 2025 at 11:06

Tender

24 Jul 2025 at 14:43

Planning

23 May 2025 at 09:50

Summary of the contracting process

The Corporate Officer of the House of Commons, in conjunction with the Corporate Officer of the House of Lords, initiated a procurement process for a "Visitor Information System". This system aims to be a Commercial Off The Shelf (COTS) solution that records visitor information for the Parliamentary estate, located in London, UK. The procurement process was conducted using a competitive flexible procedure as outlined in the Procurement Act 2023. Initially planned in May 2025, the tender reached the active procurement stage by July 2025, but was unfortunately cancelled in December 2025 due to an insufficient competition with only one compliant bid in Stage 2. Despite its cancellation, this contract outlined a potential value of £5,000,000 with an additional gross amount of £6,000,000.

This tender presented numerous business growth opportunities, particularly for companies specialising in software packages, information systems, and programming services for packaged software products. SMEs would find this space accommodating as the process supported their participation. The contract included a structured payment model segmented into implementation, support and maintenance, licensing, and a rate card for time and materials. Prospective suppliers could have expanded their business operations by engaging in a long-term partnership offering a 5-year term with possible 2-year extensions. While the current tender is cancelled, similar opportunities may still be pursued with the Parliamentary authorities, particularly for those willing to provide robust solutions that cater to the technological and security needs of the parliamentary estate.

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Notice Title

Visitor Information System

Notice Description

This contract is for the provision of a Commercial Off The Shelf (COTS) solution that enables the capture and recording of visitor information onto the Parliamentary estate. This contract will be for a 5-year initial term with up to 2-years extension options, in the format of 1+1.

Lot Information

Lot 1

Options: The Authority may modify the scope and nature of this Contract by either changing, removing, and/or adding additional premises, venues and/or locations. The Authority may modify the scope and nature of this Contract by purchasing Hardware (in respect of printing wearable identifiers and/or Hardware that will be used for the purpose of checking visitors in and out of the Parliamentary Estate) in the event that the Authority (in its complete discretion) makes a decision that Hardware is required to assist the Authority with either visitor and/or security management. The Authority may require the supplier to assist the Authority with any projects and/or works that relate to the integration, configuration and/or customisation of the Deliverables.

Renewal: Up to 2 Years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05213c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/085232-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK12 - Procurement Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72210000 - Programming services of packaged software products

Notice Value(s)

Tender Value
£5,000,000 £1M-£10M
Lots Value
£5,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Dec 20252 months ago
Submission Deadline
1 Sep 2025Expired
Future Notice Date
1 Sep 2025Expired
Award Date
Not specified
Contract Period
9 Feb 2026 - 8 Feb 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Cancelled
Lots Status
Cancelled
Awards Status
Cancelled
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CORPORATE OFFICER OF THE HOUSE OF COMMONS
Additional Buyers

CORPORATE OFFICER OF THE HOUSE OF LORDS

MISSING

Contact Name
Not specified
Contact Email
pcd@parliament.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1A 0AA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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