Award

Lot 2 Integrated Statutory Advocacy Services

LONDON BOROUGH OF HILLINGDON

This public procurement record has 6 releases in its history.

Award

06 Jan 2026 at 10:52

TenderUpdate

17 Sep 2025 at 08:48

Tender

17 Sep 2025 at 08:22

Planning

03 Jun 2025 at 17:05

PlanningUpdate

03 Jun 2025 at 16:18

Planning

23 May 2025 at 11:56

Summary of the contracting process

The public procurement process for "Lot 2 Integrated Statutory Advocacy Services" was led by the London Borough of Hillingdon, a sub-central government authority in the public sector. This contract falls under the health and social work services industry category, specifically targeting advocacy services for adult social care and health. Located in Uxbridge, UKI74 region, the borough aimed to award this contract through an open procedure, allowing potential suppliers to submit bids electronically. The process has proceeded to the award stage, with an official contract value of £288,254.81 annually over an initial five-year term, extendable by one year. The contract is set to start on 1st April 2026, with a completion anticipated by 31st March 2031, and possibly extending to 2032. The tender process saw nine bids submitted, highlighting strong interest in this advocacy services domain.

This tender presents significant opportunities for businesses specialising in health and social work services, particularly those with established expertise in advocacy across health and social care systems. The comprehensive scope of services, including Care Act Advocacy, Mental Capacity Advocacy, and Health Complaints Advocacy, ensures businesses can leverage their multifaceted skills to deliver impactful services. Small and medium-sized enterprises (SMEs), given the tender's suitability criteria, are especially well-placed to compete, benefiting from the demand for integrated service delivery. Moreover, businesses focusing on qualitative delivery over pricing will be strategically positioned given the award criteria's heavier weight on quality. This contract, thus, represents a valuable prospect for growing business influence and market presence within the UK's public service sectors.

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Notice Title

Lot 2 Integrated Statutory Advocacy Services

Notice Description

A competitive tender was undertaken seeking to award a contract to a provider for the provision of integrated advocacy in adult social care and health ensuring a coordinated approach where advocacy services work collaboratively across health and social care systems to support individuals in having their voices heard, rights respected and needs met, especially when navigating complex care pathways. The Integrated Advocacy Service, comprises of the following advocacy services: Care Act Advocacy (CAA) in and out of borough, Paid Relevant Person's Representative (RPR) in and out of borough, Independent Mental Capacity Advocacy (IMCA), In and out of borough to any qualifying residents under the terms of the DoLS Code of Practice and as described in the Act, Independent Mental Health Advocacy (IMHA), Independent Health Complaints Advocacy and Community (CA) - non statutory The contract is to be awarded for a period of 5 plus an optional 1 year extension (a total of 6 years). The value of the contract will be PS288,254.81 pa

Lot Information

Lot 1

Renewal: The Contract will be for an initial term of five (5) years with an extendable option for a period of one (1) year, giving a total of six (6) years (the Term).

Planning Information

The London Borough of Hillingdon Council seeks competent and experienced providers of Statutory Advocacy and Independent Health Complaints Advocacy Services to meet for a Provider Engagement event at the Civic Centre in Uxbridge on the 23rd June 2025 at 1.30 pm The engagement event will include deprivation of liberties services and advocacy services. Register your attendance by email (by the end of 19th June) procurement@hillingdon.gov.uk with "Provider Engagement - advocacy services" in the email subject. If you are unable to attend in person, we can email you the information after the event. The session will provide an opportunity for interested providers to understand the service requirements whilst having the opportunity to offer views and comments, helping to ensure that the proposed approach is clear, achievable and aligned to Hillingdon's requirements. Providers will be able to seek clarification to prepare for the forthcoming tender process. We encourage all interested providers to register with the tendering portal Proactis https://supplierlive.proactisp2p.com/Account/Login

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05225f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000568-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,770,000 £1M-£10M
Lots Value
£1,770,000 £1M-£10M
Awards Value
£1,729,528 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Jan 20261 months ago
Submission Deadline
17 Oct 2025Expired
Future Notice Date
1 Oct 2025Expired
Award Date
6 Jan 20261 months ago
Contract Period
31 Mar 2026 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HILLINGDON
Contact Name
Sally Offin
Contact Email
procurement@hillingdon.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
UXBRIDGE
Postcode
UB8 1UW
Post Town
Southall
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLI74 Harrow and Hillingdon

Local Authority
Hillingdon
Electoral Ward
Uxbridge
Westminster Constituency
Uxbridge and South Ruislip

Supplier Information

Number of Suppliers
1
Supplier Name

THE ADVOCACY PEOPLE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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