Integrated Statutory Advocacy Services

LONDON BOROUGH OF HILLINGDON

This public procurement record has 7 releases in its history.

Award

28 May 2026 at 13:06

Award

06 Jan 2026 at 10:52

TenderUpdate

17 Sep 2025 at 08:48

Tender

17 Sep 2025 at 08:22

Planning

03 Jun 2025 at 17:05

PlanningUpdate

03 Jun 2025 at 16:18

Planning

23 May 2025 at 11:56

Summary of the contracting process

The London Borough of Hillingdon has concluded the contracting process for the provision of Integrated Statutory Advocacy Services. This initiative covers essential advocacy in adult social care and health to ensure a coordinated approach across various health and social care systems. The procurement process was facilitated through an open procedure, with the final contract being awarded to THE ADVOCACY PEOPLE. The contract was signed on 28 May 2026, commencing from 1 April 2026 and extending to 31 March 2031, with an optional one-year extension. The total contract value amounts to £1,729,528.86, covered under the services category and specifically classified under Health and Social Work Services (CPV: 85000000). The services will be predominantly delivered in the London Borough of Hillingdon, UK.

This tender represents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) specialising in advocacy and health-related services. The contract's breadth, including multiple facets of advocacy services such as Independent Mental Capacity Advocacy and Independent Health Complaints Advocacy, allows providers to showcase their capabilities in handling complex care systems. The opportunity primarily targets providers with experience in coordinating integrated health and social care services. With a focus on enhancing residents' access to information and empowerment in care decision-making, this tender could be integral to business growth for those positioned to deliver specialised and impactful advocacy services.

How relevant is this notice?

Notice Title

Integrated Statutory Advocacy Services

Notice Description

The London Borough of Hillingdon awards for the service provision of Integrated advocacy in adult social care and health ensuring a coordinated approach where advocacy services work collaboratively across health and social care systems to support individuals in having their voices heard, rights respected and needs met-especially when navigating complex care pathways. The Integrated Advocacy Service, comprises of the following advocacy services: Care Act Advocacy (CAA), Paid Relevant Person's Representative (RPR) in and out of borough, Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA), Independent Health Complaints Advocacy and Community (CA) - non statutory Contract commencement date: 1 April 2026

Lot Information

Lot 1

Renewal: The Contract will be for an initial term of five (5) years with an extendable option for a period of one (1) year, giving a total of six (6) years (the Term).

Planning Information

The London Borough of Hillingdon Council seeks competent and experienced providers of Statutory Advocacy and Independent Health Complaints Advocacy Services to meet for a Provider Engagement event at the Civic Centre in Uxbridge on the 23rd June 2025 at 1.30 pm The engagement event will include deprivation of liberties services and advocacy services. Register your attendance by email (by the end of 19th June) procurement@hillingdon.gov.uk with "Provider Engagement - advocacy services" in the email subject. If you are unable to attend in person, we can email you the information after the event. The session will provide an opportunity for interested providers to understand the service requirements whilst having the opportunity to offer views and comments, helping to ensure that the proposed approach is clear, achievable and aligned to Hillingdon's requirements. Providers will be able to seek clarification to prepare for the forthcoming tender process. We encourage all interested providers to register with the tendering portal Proactis https://supplierlive.proactisp2p.com/Account/Login

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05225f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/050347-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,770,000 £1M-£10M
Lots Value
£1,770,000 £1M-£10M
Awards Value
£1,729,528 £1M-£10M
Contracts Value
£1,729,528 £1M-£10M

Notice Dates

Publication Date
28 May 20264 weeks ago
Submission Deadline
17 Oct 2025Expired
Future Notice Date
1 Oct 2025Expired
Award Date
6 Jan 20265 months ago
Contract Period
27 May 2026 - 31 Mar 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HILLINGDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
UXBRIDGE
Postcode
UB8 1UW
Post Town
Southall
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLI74 Harrow and Hillingdon

Local Authority
Hillingdon
Electoral Ward
Uxbridge
Westminster Constituency
Uxbridge and South Ruislip

Supplier Information

Number of Suppliers
1
Supplier Name

THE ADVOCACY PEOPLE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-05225f-2026-05-28T14:06:59+01:00",
    "date": "2026-05-28T14:06:59+01:00",
    "ocid": "ocds-h6vhtk-05225f",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "026274-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/026274-2025",
                "datePublished": "2025-05-23T12:56:59+01:00",
                "format": "text/html"
            },
            {
                "id": "029646-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/029646-2025",
                "datePublished": "2025-06-03T17:18:44+01:00",
                "format": "text/html"
            },
            {
                "id": "029653-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/029653-2025",
                "datePublished": "2025-06-03T18:05:03+01:00",
                "format": "text/html"
            }
        ],
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "The London Borough of Hillingdon Council seeks competent and experienced providers of Statutory Advocacy and Independent Health Complaints Advocacy Services to meet for a Provider Engagement event at the Civic Centre in Uxbridge on the 23rd June 2025 at 1.30 pm The engagement event will include deprivation of liberties services and advocacy services. Register your attendance by email (by the end of 19th June) procurement@hillingdon.gov.uk with \"Provider Engagement - advocacy services\" in the email subject. If you are unable to attend in person, we can email you the information after the event. The session will provide an opportunity for interested providers to understand the service requirements whilst having the opportunity to offer views and comments, helping to ensure that the proposed approach is clear, achievable and aligned to Hillingdon's requirements. Providers will be able to seek clarification to prepare for the forthcoming tender process. We encourage all interested providers to register with the tendering portal Proactis https://supplierlive.proactisp2p.com/Account/Login",
                "dueDate": "2025-06-23T23:59:59+01:00",
                "status": "scheduled"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PHZZ-4724-NYPH",
            "name": "London Borough of Hillingdon",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PHZZ-4724-NYPH"
            },
            "address": {
                "streetAddress": "Civic Centre",
                "locality": "Uxbridge",
                "postalCode": "UB8 1UW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI74"
            },
            "contactPoint": {
                "email": "procurement@hillingdon.gov.uk",
                "name": "Sally Offin"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.hillingdon.gov.uk",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-03963421",
            "name": "THE ADVOCACY PEOPLE",
            "identifier": {
                "scheme": "GB-COH",
                "id": "03963421"
            },
            "address": {
                "streetAddress": "Rock House",
                "locality": "Hastings",
                "postalCode": "TN34 1DT",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ22"
            },
            "contactPoint": {
                "email": "leads@theadvocacypeople.org.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": true,
                "publicServiceMissionOrganization": false,
                "shelteredWorkshop": false,
                "url": "http://www.theadvocacypeople.org.uk"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-CHC",
                    "id": "1080679"
                }
            ]
        }
    ],
    "buyer": {
        "id": "GB-PPON-PHZZ-4724-NYPH",
        "name": "London Borough of Hillingdon"
    },
    "tender": {
        "id": "ocds-h6vhtk-05225f",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Integrated Statutory Advocacy Services",
        "description": "The London Borough of Hillingdon awards for the service provision of Integrated advocacy in adult social care and health ensuring a coordinated approach where advocacy services work collaboratively across health and social care systems to support individuals in having their voices heard, rights respected and needs met-especially when navigating complex care pathways. The Integrated Advocacy Service, comprises of the following advocacy services: Care Act Advocacy (CAA), Paid Relevant Person's Representative (RPR) in and out of borough, Independent Mental Capacity Advocacy (IMCA), Independent Mental Health Advocacy (IMHA), Independent Health Complaints Advocacy and Community (CA) - non statutory Contract commencement date: 1 April 2026",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI74",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI74",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI74",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI74",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI74",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 2124000,
            "amount": 1770000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2031-03-31T23:59:59+01:00",
                    "maxExtentDate": "2032-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "complete",
                "value": {
                    "amountGross": 2124000,
                    "amount": 1770000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 80,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "renewal": {
                    "description": "The Contract will be for an initial term of five (5) years with an extendable option for a period of one (1) year, giving a total of six (6) years (the Term)."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-10-01T23:59:59+01:00"
        },
        "status": "complete",
        "amendments": [
            {
                "id": "029646-2025",
                "description": "Updated the optional potential extension period from 2 years to 3 years."
            }
        ],
        "submissionMethodDetails": "Tenderers are required to submit their tenders via the Portal. https://supplierlive.proactisp2p.com",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2025-10-17T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-10-07T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2025-12-31T23:59:59Z"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "All tender documents are available via the tender portal: https://supplierlive.proactisp2p.com (the Portal)",
                "url": "https://supplierlive.proactisp2p.com/Account/Login"
            },
            {
                "id": "057165-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/057165-2025",
                "datePublished": "2025-09-17T09:22:24+01:00",
                "format": "text/html"
            },
            {
                "id": "057184-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/057184-2025",
                "datePublished": "2025-09-17T09:48:48+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 9,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 9,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 7,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 1,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "Lot 2 Integrated Statutory Advocacy Services",
            "status": "active",
            "date": "2026-01-06T00:00:00Z",
            "value": {
                "amountGross": 2075434.63,
                "amount": 1729528.86,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-COH-03963421",
                    "name": "THE ADVOCACY PEOPLE"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "85000000",
                            "description": "Health and social work services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKI74",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKI74",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "standstillPeriod": {
                "endDate": "2026-01-15T23:59:59+00:00"
            },
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2031-03-31T23:59:59+01:00",
                "maxExtentDate": "2032-03-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "After the initial 5 year contract period there will be an optional 1 year available, providing the total term of 6 years."
            },
            "hasOptions": true,
            "options": {
                "description": "Options by permissible variations"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "000568-2026",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/000568-2026",
                    "datePublished": "2026-01-06T10:52:14Z",
                    "format": "text/html"
                }
            ],
            "assessmentSummariesDateSent": "2026-01-06T00:00:00Z",
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2026-01-16T23:59:59Z",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Integrated Statutory Advocacy Services",
            "status": "active",
            "period": {
                "startDate": "2026-05-28T00:00:00+01:00",
                "endDate": "2031-03-31T23:59:59+01:00",
                "maxExtentDate": "2032-03-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "An optional one year extension is permitted"
            },
            "hasOptions": true,
            "options": {
                "description": "Options by agreed contract variation if there is a future commissioning requirement for services such as rule 1.2 assessments"
            },
            "value": {
                "amountGross": 2075434.63,
                "amount": 1729528.86,
                "currency": "GBP"
            },
            "aboveThreshold": true,
            "dateSigned": "2026-05-28T00:00:00+01:00",
            "agreedMetrics": [
                {
                    "id": "1",
                    "title": "Outcome 1",
                    "description": "Residents have ready access to information in respect of advocacy services and the levels of service that are available in their particular circumstances",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "2",
                    "title": "Outcome 2",
                    "description": "Residents have a greater understanding of the care, support and health care planning systems, their right to information, to be involved, to be heard, to help them make informed choices and live independently",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                },
                {
                    "id": "3",
                    "title": "Outcome 3",
                    "description": "Residents have greater capacity and skills to articulate their needs, with or without the assistance of an Advocate and negotiate arrangements to meet their care, support and health",
                    "observations": [
                        {
                            "id": "frequency",
                            "period": {
                                "durationInMonths": 3
                            }
                        }
                    ]
                }
            ],
            "documents": [
                {
                    "id": "050347-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/050347-2026",
                    "datePublished": "2026-05-28T14:06:59+01:00",
                    "format": "text/html"
                }
            ]
        }
    ]
}