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Flexible Light Touch Framework Agreement for Support Worker / Navigator Services

Birmingham City Council

This public procurement record has 4 releases in its history.

Award

19 Jun 2026 at 11:43

UK6 - Contract Award Notice
TenderUpdate

13 Jan 2026 at 18:13

UK4 - Tender Notice
Tender

16 Dec 2025 at 18:33

UK4 - Tender Notice
Planning

23 May 2025 at 15:15

UK1 - Pipeline Notice
Summary of the contracting process

Birmingham City Council is leading a procurement process for the "Flexible Light Touch Framework Agreement for Support Worker / Navigator Services," focusing on delivering services for Birmingham citizens with multiple disadvantages. The framework targets areas such as housing, healthcare, and personal support, with an emphasis on citizens facing or at risk of homelessness, and those in recovery from substance misuse. This process, governed by the Procurement Act 2023, adopts an open procedure allowing for ongoing framework evaluation and potential expansion during its term. Commencing 1st April 2026, this six-year framework provides extensions up to 2036. The documents relate to procurement stages: planning, tender, and award, marking completion with an award on 19th June 2026. This open procedure is aimed at sub-central government public authorities within Birmingham, UKG31 region.

This framework presents significant opportunities for businesses, particularly SMEs and VCSEs, within the health and social work sectors, keen on expanding their footprint in public service provision. With lots focusing on varied demographics, such as young people, adults, and women, it allows participation across diverse needs and service areas. Companies with expertise in flexible, person-centred support, and those capable of delivering outside typical office hours, stand to gain substantially by tapping into funding aimed at addressing social and health service requirements. The framework’s flexibility ensures market adaptation, thereby fostering growth and encouraging sector-specific innovation and micro-enterprise development.

How relevant is this notice?

Notice Information

Notice Title

Flexible Light Touch Framework Agreement for Support Worker / Navigator Services

Notice Description

Birmingham City Council (the "Council") wishes to establish a Light Touch Open Framework (LTOF) for the provision of Support Worker/Navigator Services. The framework will be available to the Birmingham Children's Trust (BCT). The scope of the procurement is to establish a framework agreement with a range of providers to deliver support worker/navigator services for Birmingham citizens with multiple disadvantages; for more information see the framework specification document reference 003 P3358 Service Specification. The services will provide a person-centred approach to support and advice in relation to self-management within the systems and services provided. This includes, but is not restricted to, housing, recovery from homelessness (or risk of) and any associated support needs, recovery from substance misuse, trauma-informed support and health care advice and interventions. Some citizens may be rough sleeping, are at risk of rough sleeping or being made homeless. The framework will commence on 1st April 2026 and will be in place for a period of 6 years with the opportunity to extend for a further 2 years plus 2 years subject to funding and satisfactory performance. The scale and scope of this framework will be reviewed and potentially expanded at various stages during the term of the agreement. Contracts called-off from the framework may extend beyond the expiry date of the framework. The Procurement Process to appoint organisations to the Light Touch Open Framework will be conducted in accordance with the Procurement Act 2023 as permitted by Section 9 and Schedule 1. This procedure allows for a more flexible approach to the procurement of certain social and health services to undertake a bespoke procurement process that considers elements of the Open Procedure, Framework and Open Framework procedures. The framework may reopen at various intervals linked to commissioning requirements, funding cycles and extension periods. This will enable commissioners to update the framework as necessary to respond to funding and market developments for the duration of the framework. The LTOF has been divided into the following Lots. * Lot 1: Young People aged 16-24 years * Lot 2: Adults Singles & Couples aged 25 years and over * Lot 3: Female Only aged 18 years plus Tenderers may bid for one or more or all Lots and all tenderers who meet the minimum quality criteria will be appointed to the framework. Where new Lots are introduced onto the LTOF, provision will be made for those providers that have demonstrated appropriate capability to be awarded to the LTOF to transfer to other Lots as appropriate; subject to meeting any additional criteria. This will provide efficiencies in both reduced bidding and evaluation time. This principle will be applied to new and refreshed Lots where appropriate. There are two procedures the Council can utilise to award Call-Off Contracts for the services required, Call Off With Competition or Call Off Without Competition. Additional commissioning requirements may be added during the term of the LTOF. The following services and values been identified as potential additions: - Support for people who have multiple disadvantages - Support for people with disabilities - Support for survivors of domestic abuse - Support for people requiring recovery activities - Support for families - Market development for micro companies - A specific lot for support for families There may be additional requirements. Any increase in value will be subject to the Council's governance arrangements, market engagement and, where appropriate the re-opening of the LTOF. This may result in additional Lots being added to the LTOF.

Lot Information

Young People aged 16-24yrs

Renewal: The extensions are for a further 2 years plus 2 years subject to funding and satisfactory performance until 2036.

Adults Singles and Couples aged 25 years and over

Renewal: The extensions are for a further 2 years plus 2 years subject to funding and satisfactory performance until 2036.

Female Only aged 18 years plus

Renewal: The extensions are for a further 2 years plus 2 years subject to funding and satisfactory performance until 2036.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05239f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057974-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

85311000 - Social work services with accommodation

85312000 - Social work services without accommodation

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£35,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jun 20262 months ago
Submission Deadline
23 Jan 2026Expired
Future Notice Date
1 Nov 2025Expired
Award Date
4 Jun 20262 months ago
Contract Period
1 Jul 2026 - 30 Jun 2032 Over 5 years
Recurrence
2030-11-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Birmingham City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 1BB
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG31 Birmingham
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
13
Supplier Names

ACTIVO CARE LIMITED

Birmingham Voluntary Service Council

Caring for Communities and People (CCP)

Citizens Advice Mid Mercia

Claremont Living Group Limited

Cranstoun Services Limited

Health Exchange

SIFA Fireside

Shelter, The National Campaign for Homeless People Limited

Spring Housing Association

St Basils

The Salvation Army

Trident Reach the People Charity

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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