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Provision of a Human Resource System & Duties Management System

The Police and Crime Commissioner for Warwickshire

This public procurement record has 6 releases in its history.

Award

16 Apr 2026 at 15:12

UK7 - Contract Details Notice
Award

19 Jan 2026 at 14:31

UK6 - Contract Award Notice
TenderUpdate

24 Sep 2025 at 10:58

UK4 - Tender Notice
Tender

18 Sep 2025 at 08:53

UK4 - Tender Notice
Planning

08 Aug 2025 at 12:03

UK2 - Preliminary Market Engagement Notice
Planning

23 May 2025 at 15:43

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Police and Crime Commissioner for Warwickshire has concluded the procurement process for a Human Resources System and Duties Management System, which will serve Warwickshire Police. The contracting authority awarded contracts for two distinct lots: Lot 1 for a Human Resources Management System and Lot 2 for a Duties Management System. These systems encompass comprehensive functionalities such as shift planning, rostering, HR training administration, and integration with Microsoft 365. The competitive flexible procedure, involving tender participation, supplier demonstrations, and contract awards, was conducted under the Procurement Act 2023, reflecting the extensive procedural requirements for high-value contracts. The final contract has been signed with Oracle Corporation UK Limited for Lot 1 and Crown Computing Ltd for Lot 2, with amendments made to the contract values reflecting additional post-award elements and indexation forecasting. The procurement process is complete, marking the vital procurement stage of award finalisation as of April 2026.

This tender opens substantial opportunities for businesses specialising in software solutions for HR and duties management, particularly those with experience integrating complex systems into policing environments. The procurement favoured suppliers capable of delivering robust software packages directly, with preference for those meeting specific functional requirements and demonstrating flexible integration capabilities. Enterprises engaged in software development, system integration, and IT consultancy—especially small to medium-sized enterprises—can significantly benefit from competing in similar tenders. By targeting such public authorities, they could leverage their expertise to offer competitive products that meet stringent public sector standards and diversify their portfolio with high-impact projects within governmental sectors.

How relevant is this notice?

Notice Information

Notice Title

Provision of a Human Resource System & Duties Management System

Notice Description

The Police and Crime Commissioner for Warwickshire has awarded contracts for the provision of a Human Resources (HR) System and a Duties Management System (DMS) for Warwickshire Police. The requirement was tendered in two lots. Lot 1 covered the provision of a HR System including Human Resources Management, Training Administration, reporting tools, dashboards and analytics, system support and maintenance, and training support and materials. Lot 2 covered the provision of a Duties Management System to manage working hours and shift patterns for officers and staff, encompassing shift planning, rostering, minimum staffing levels and leave management. The Duties Management System includes functionality for shift scheduling, leave and absence management, reporting tools, dashboards and analytics, system administration tools, integration with HR management and payroll systems, integration with Microsoft 365 and Business Objects, secure data capture and reporting, system support and maintenance, and training support and materials. The requirement was tendered under the Procurement Act 2023 as an above-threshold covered procurement using a competitive flexible procedure comprising the following stages: Stage 1 - Participation and Tender; Stage 2 - Supplier Demonstrations and Best and Final Offer (BAFO); and Stage 3 - Contract Award. As the procurement exceeded the relevant financial threshold, it falls within the scope of the Procurement Act 2023. The contracting authority confirms that it has completed Conflict of Interest Assessments in accordance with Sections 81 to 83 of the Procurement Act 2023, which require contracting authorities to identify, review and mitigate actual, potential and perceived conflicts of interest throughout a covered procurement. The authority further confirms that it will continue to review, update and complete conflict of interest assessments at all required points in line with its ongoing obligations under Section 83 of the Act. This process ensures that any actual, potential or perceived conflicts of interest are identified, recorded and appropriately mitigated in order to safeguard the integrity of the procurement and to ensure fair and impartial decision-making throughout the contract lifecycle. Key Performance Indicators that are material to the performance of these contracts will be monitored; however, the contract values do not meet the PS5 million threshold that would require the publication of KPIs under the Procurement Act 2023. The contract values have been amended since publication of the UK6 Contract Award Notice due to the post-award addition of costs associated with a Software-as-a-Service environment to support the implementation phase, the inclusion of more accurate forecasting based on indexation provisions contained within the supplier's contractual terms, and post-award changes to the contract term for Lot 1 to a total duration of 66 months including implementation phase. All values are indicative and may vary over the contract term due to fluctuations in indices, changes in user volumes and the adoption of additional functionality within the scope of the contracts. Further details on contract value, duration, supplier identity and other required award information are captured within the structured fields of this UK7 Contract Details Notice.

Lot Information

HR System

Renewal: 3 x 12-month periods

Duties Management System

Renewal: 3 x 12-month periods

Planning Information

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Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0523fd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/034799-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48450000 - Time accounting or human resources software package

72261000 - Software support services

72263000 - Software implementation services

72268000 - Software supply services

Notice Value(s)

Tender Value
£4,100,000 £1M-£10M
Lots Value
£4,100,000 £1M-£10M
Awards Value
£2,788,077 £1M-£10M
Contracts Value
£2,967,909 £1M-£10M

Notice Dates

Publication Date
16 Apr 20264 months ago
Submission Deadline
31 Oct 2025Expired
Future Notice Date
22 Sep 2025Expired
Award Date
19 Jan 20267 months ago
Contract Period
6 Apr 2026 - 30 Jun 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Police and Crime Commissioner for Warwickshire
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEK WOOTTON
Postcode
CV35 7QB
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
Not specified
Local Authority
Warwick
Electoral Ward
Warwick All Saints & Woodloes
Westminster Constituency
Warwick and Leamington

Supplier Information

Number of Suppliers
2
Supplier Names

Crown Computing Ltd

Oracle Corporation UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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