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ITT for the Procurement of Goods, Services and Works for the following Domestic Lifting Equipment Installation Domestic Lifting Equipment Monitoring Services Domestic Lifting Equipment Refurbishment Domestic Lifting Equipment Servicing

Dacorum Borough Council

This public procurement record has 6 releases in its history.

Award

17 Aug 2026 at 11:00

UK7 - Contract Details Notice
AwardUpdate

30 Jun 2026 at 10:56

UK6 - Contract Award Notice
Award

12 Jun 2026 at 14:04

UK6 - Contract Award Notice
Tender

03 Dec 2025 at 15:06

UK4 - Tender Notice
Planning

23 May 2025 at 16:25

UK3 - Planned Procurement Notice
Planning

23 May 2025 at 16:17

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Dacorum Borough Council procured domestic lifting equipment works, goods and services for homes in the Hemel Hempstead and wider Hertfordshire area. The requirement covers installation, monitoring, refurbishment and servicing of stairlifts, through-floor or home lifts, mobile, ceiling and bath hoists. Installation includes planning, consultation, site assessment, equipment selection and preparation, with associated electrical work and supply connections. Monitoring involves remote sensors, performance and usage data, predictive maintenance and early fault resolution. Refurbishment includes repair, replacement, testing and safety checks, while servicing covers routine maintenance, safety features and component condition. The procurement is primarily for lift maintenance, installation, refurbishment and technical inspection services, managed by Dacorum Borough Council with Altair Consultancy and Advisory Services Ltd acting as its agent.

The procurement was an above-threshold, single-lot open procedure and is complete. Four bids were received, with three reaching the final stage. The award was made to EMS LIFTS LIMITED on 28 April 2026 for £3,000,000 excluding VAT (£3,600,000 including VAT). The awarded contract was signed on 5 August 2026 and runs from 5 August 2026 to 4 August 2031, with an option to extend to 4 August 2036. Evaluation was weighted 70% quality and 30% commercial. The tender submission deadline was 9 January 2026 at 4pm, enquiries closed on 19 December 2025 at 4pm, and the award period ended on 3 March 2026. The published value was amended to correct an earlier clerical estimate; the corrected procurement range was £2.5 million to £3.6 million over the full term.

This procurement demonstrates recurring demand from Dacorum Borough Council for suppliers able to deliver the full domestic lifting equipment lifecycle, rather than isolated installation or maintenance. A credible competitor would need practical capability across stairlifts, through-floor lifts and domestic hoists, including site assessment, structural and electrical preparation, installation, refurbishment, safety testing and planned servicing. Remote monitoring, sensor-led fault detection and predictive maintenance are also central requirements. The successful supplier must be able to support vulnerable residents in domestic settings, manage responsive repairs and maintain equipment safely over a multi-year service period. The opportunity was suitable for small and medium-sized enterprises, and three SMEs reached the final stage, indicating that focused specialist providers can compete when they combine technical competence, service capacity and commercial delivery with robust quality evidence.

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Notice Information

Notice Title

ITT for the Procurement of Goods, Services and Works for the following Domestic Lifting Equipment Installation Domestic Lifting Equipment Monitoring Services Domestic Lifting Equipment Refurbishment Domestic Lifting Equipment Servicing

Notice Description

ITT for the Procurement of Goods, Services and Works for the following Domestic Lifting Equipment Installation, Domestic Lifting Equipment Monitoring Services , Domestic Lifting Equipment, Refurbishment Domestic Lifting Equipment Servicing. Contracting Authority: DACORUM BOROUGH COUNCIL of The Forum, Marlowes, Hemel Hempstead, Hertfordshire HP1 1DN Contract Subject-Matter: The Contracting Authority is looking to tender for the following services Domestic Lifting Works, Services and Installation This Procurement includes, the Works, Goods and Services identified below. 1. Domestic Lifting Equipment Installation 2. Domestic Lifting Equipment Monitoring Services 3. Domestic Lifting Equipment Refurbishment 4. Domestic Lifting Equipment Servicing Domestic Lifting Equipment Stairlifts: Chairs that move along a rail fitted to a staircase, allowing users to go up and down stairs easily. They are available for both straight and curved staircases. Through-Floor Lifts Home Lifts Small lifts that travel between floors through an opening in the ceiling/floor. They can often accommodate a wheelchair, providing seamless access between levels. Hoists: Mobile Hoists: Portable wheeled devices used with slings to lift and transfer individuals from one place to another e.g., bed to chair. Ceiling Hoists Hoists that run on a track system mounted on the ceiling, providing extensive room coverage for transfers. Bath Hoists Specifically designed to lift a person in and out of the bathtub. Domestic Lifting Equipment Services Installation The installation process involves several steps, including initial planning and consultation, site assessment, lift type selection, and pre-installation preparations. Professionals assess the home's layout, structural limitations, and available space to ensure the lift's feasibility Monitoring Services Remote and online monitoring services use advanced sensors and data analytics to track the performance, health, and utilization of lifting equipment. These services provide real-time tracking, predictive maintenance, and instant data access for proactive issue resolution and reduced downtime Refurbishment Refurbishing lifting devices involves assessing the condition of the equipment, making necessary repairs or replacements, and testing performance levels to ensure safety standards are met. This process can extend the lifespan of the equipment, increase efficiency, and save money in the long run Servicing Regular maintenance and servicing are crucial to keep lifting equipment safe and efficient. This includes checking all safety features, general operation, and the condition of all parts. Comprehensive servicing helps minimize breakdowns and maximize the lifespan of the equipment Furthermore, it will include associated services such as new supply connections, general electrical work, and all other maintenance, replacement, and installation activities directly related to the Goods and Services.

Lot Information

Lot LOT-0001

Renewal: The Authority reserves the right to extend the agreement upto an additional 5 years

Planning Information

Engagement Engagement Deadline: 16th of June 2025 at 1200 hours, Midday. Engagement Process: The engagement process will be made up of three stages. 1. Following the date of the publication of this Notice, Suppliers will have the opportunity to express their interest by emailing – procurementaltair@altairltd.co.uk; the email of expression of interest MUST have in the subject line the Title of the Planned Procurement and the Unique Identifier, stating “Expression of Interest” i.e. Subject: ITT for the Procurement of Domestic Lift Works, Goods and Services– Ref DBCDLSS0001– Expression of Interest, the window for expressions of interest will be 15 Working Days following the date of publication. 2. Following receipt of Expression of Interest email, the Agent acting on behalf of the Contracting Authority, will distribute a questionnaire for completion. All interested Suppliers will then be given 10 Working Days to complete and return the Questionnaire to procurementaltair@altairltd.co.uk; 3. Following the deadline for receipt of Questionnaires, the Agent will invite all Suppliers who Expressed and Interest to a Supplier feedback session on Teams where feedback and comments can anonymously be discussed to inform and shape the upcoming procurement process. This is likely to take place on the week commencing 7th of July 2025 . NB The Agent reserves the right to hold 1 to 1 meetings with one or all Suppliers at any time during the market engagement process. The Supplier insights and expertise will be invaluable in shaping the approach.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-052458
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078005-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

45 - Construction work

50 - Repair and maintenance services

51 - Installation services (except software)

71 - Architectural, construction, engineering and inspection services

CPV Codes

45453100 - Refurbishment work

50750000 - Lift-maintenance services

51511000 - Installation services of lifting and handling equipment, except lifts and escalators

51511100 - Installation services of lifting equipment

71630000 - Technical inspection and testing services

71631000 - Technical inspection services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
£500,000 £500K-£1M
Awards Value
£3,000,000 £1M-£10M
Contracts Value
£3,000,000 £1M-£10M

Notice Dates

Publication Date
17 Aug 20261 weeks ago
Submission Deadline
9 Jan 2026Expired
Future Notice Date
11 Aug 2025Expired
Award Date
28 Apr 20264 months ago
Contract Period
5 Aug 2026 - 4 Aug 2031 Over 5 years
Recurrence
2035-02-02

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Dacorum Borough Council
Additional Buyers

Altair Consultancy and Advisory Limited

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEMEL HEMPSTEAD
Postcode
HP1 1DN
Postcode Area
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH2 Bedfordshire and Hertfordshire
Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
1
Supplier Name

EMS LIFTS LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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