Notice Information
Notice Title
External Variable Data Print Services
Notice Description
Tender Opportunity: Comprehensive Print & Mailing Services for Hackney Council Hackney Council invites experienced suppliers to tender for the provision of high-volume, secure, and sustainable print and mailing services. This contract covers Council Tax, National Non-Domestic Rates (NNDR), Housing Benefits, Parking Services, Housing Rents, and Electoral Services. Key Requirements: - Data Handling: Process large volumes of Council Tax, NNDR, and Housing Benefit data using secure FTP and various file formats. Immediate production capability required at contract start. -Annual & Ad-Hoc Billing: Print and mail approximately 123,000 Council Tax bills, 13,000 NNDR bills, and 30,000 benefit notifications annually, plus frequent ad-hoc and recovery mailings. - Document Management: Sort, collate, and deliver all documents and inserts to Royal Mail or Council offices. Provide secure handling for returned mail and undelivered items. - Sustainability: Use FSC-certified or recycled paper, minimize waste, and offer recyclable, non-plastic window envelopes. Demonstrate robust environmental and GDPR-compliant processes. - Parking & Housing Services: Print statutory parking notices, permit reminders, rent statements, and service charge booklets, with same-day or next-day turnaround as required. - Electoral Services: Print poll cards, ballot papers, and postal packs, ensuring strict security, confidentiality, and business continuity. - Innovation: Propose options for e-billing, e-notifications, and process improvements. Collaborate proactively with the Council to enhance service delivery.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0524e1
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/041237-2026
- Current Stage
- Award
- All Stages
- Planning, Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
79810000 - Printing services
79820000 - Services related to printing
Notice Value(s)
- Tender Value
- £20,000,000 £10M-£100M
- Lots Value
- £20,000,000 £10M-£100M
- Awards Value
- £20,000,000 £10M-£100M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 5 May 20261 months ago
- Submission Deadline
- 23 Feb 2026Expired
- Future Notice Date
- 1 Aug 2025Expired
- Award Date
- 19 Apr 20262 months ago
- Contract Period
- 14 Jun 2026 - 15 May 2031 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LONDON BOROUGH OF HACKNEY
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- E8 1DY
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI41 Hackney and Newham
- Delivery Location
- TLI41 Hackney and Newham
-
- Local Authority
- Hackney
- Electoral Ward
- Hackney Central
- Westminster Constituency
- Hackney South and Shoreditch
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/041237-2026
5th May 2026 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/006559-2026
26th January 2026 - Tender notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/027067-2025
23rd May 2025 - Pipeline notice on Find a Tender -
www.londontenders.org
Search for the tender using the following information: Tender Title: External Variable Data Print Services Project reference: DN797953
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-0524e1-2026-05-05T17:07:11+01:00",
"date": "2026-05-05T17:07:11+01:00",
"ocid": "ocds-h6vhtk-0524e1",
"initiationType": "tender",
"planning": {
"documents": [
{
"id": "027067-2025",
"documentType": "plannedProcurementNotice",
"noticeType": "UK1",
"description": "Pipeline notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/027067-2025",
"datePublished": "2025-05-23T17:25:07+01:00",
"format": "text/html"
}
]
},
"parties": [
{
"id": "GB-PPON-PRZC-5592-DDDV",
"name": "London Borough of Hackney",
"identifier": {
"scheme": "GB-PPON",
"id": "PRZC-5592-DDDV"
},
"address": {
"streetAddress": "Hackney Service Centre",
"locality": "London",
"postalCode": "E8 1DY",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI41"
},
"contactPoint": {
"email": "procurement.admin@hackney.gov.uk",
"name": "Brian Clark",
"telephone": "02083563000"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
],
"url": "http://www.hackney.gov.uk"
}
},
{
"id": "GB-COH-15891632",
"name": "CENOS CORPORATE LTD",
"identifier": {
"scheme": "GB-COH",
"id": "15891632"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PYQL-7689-RJLN"
}
],
"address": {
"streetAddress": "27 Cougar Road",
"locality": "Weston-Super-Mare",
"postalCode": "BS24 8FX",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKK12"
},
"roles": [
"tenderer"
],
"details": {
"url": "https://onecustomdesign.co.uk/",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-06127214",
"name": "DS REPRO LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "06127214"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PWJY-9265-BGZV"
}
],
"address": {
"streetAddress": "Oriel House, 2-8 Oriel Road",
"locality": "Merseyside",
"postalCode": "L20 7EP",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKD73"
},
"roles": [
"tenderer"
],
"details": {
"url": "http://dsrepro.co.uk",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-03823171",
"name": "DSI BILLING SERVICES LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "03823171"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PWNT-2919-RVWM"
}
],
"address": {
"streetAddress": "Evolution House",
"locality": "Dagenham",
"postalCode": "RM9 6BF",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI52"
},
"roles": [
"tenderer"
],
"details": {
"url": "http://www.dsibilling.co.uk",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-2827644",
"name": "Financial Data Management Ltd",
"identifier": {
"scheme": "GB-COH",
"id": "2827644"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PTJX-7612-MYWM"
}
],
"address": {
"streetAddress": "Unit 7 Segro Park, 160 Bidder Street",
"locality": "London",
"postalCode": "E16 4ES",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI41"
},
"roles": [
"tenderer"
],
"details": {
"url": "http://www.fdmdocumentsolutions.co.uk",
"scale": "sme",
"vcse": false
}
},
{
"id": "GB-COH-03717583",
"name": "SYNERTEC LIMITED",
"identifier": {
"scheme": "GB-COH",
"id": "03717583"
},
"additionalIdentifiers": [
{
"scheme": "GB-PPON",
"id": "PZLB-6738-DXNM"
}
],
"address": {
"streetAddress": "2 Castle Road",
"locality": "Wellington",
"postalCode": "TA21 9JQ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKK23"
},
"roles": [
"tenderer"
],
"details": {
"url": "https://www.restore.co.uk/synertec/",
"scale": "large",
"vcse": false
}
},
{
"id": "GB-PPON-PLWB-8326-RGBL",
"name": "Datagraphic Group Limited",
"identifier": {
"scheme": "GB-PPON",
"id": "PLWB-8326-RGBL"
},
"address": {
"streetAddress": "Ireland Industrial Estate, Adelphi Way",
"locality": "Staveley, Chesterfield",
"postalCode": "S43 3LS",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKF12"
},
"contactPoint": {
"email": "barrycox@prologprintmedia.co.uk"
},
"roles": [
"supplier",
"tenderer"
],
"details": {
"scale": "sme",
"vcse": false,
"publicServiceMissionOrganization": false,
"shelteredWorkshop": false
}
}
],
"buyer": {
"id": "GB-PPON-PRZC-5592-DDDV",
"name": "London Borough of Hackney"
},
"tender": {
"id": "DN797953",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "External Variable Data Print Services",
"description": "Tender Opportunity: Comprehensive Print & Mailing Services for Hackney Council Hackney Council invites experienced suppliers to tender for the provision of high-volume, secure, and sustainable print and mailing services. This contract covers Council Tax, National Non-Domestic Rates (NNDR), Housing Benefits, Parking Services, Housing Rents, and Electoral Services. Key Requirements: - Data Handling: Process large volumes of Council Tax, NNDR, and Housing Benefit data using secure FTP and various file formats. Immediate production capability required at contract start. -Annual & Ad-Hoc Billing: Print and mail approximately 123,000 Council Tax bills, 13,000 NNDR bills, and 30,000 benefit notifications annually, plus frequent ad-hoc and recovery mailings. - Document Management: Sort, collate, and deliver all documents and inserts to Royal Mail or Council offices. Provide secure handling for returned mail and undelivered items. - Sustainability: Use FSC-certified or recycled paper, minimize waste, and offer recyclable, non-plastic window envelopes. Demonstrate robust environmental and GDPR-compliant processes. - Parking & Housing Services: Print statutory parking notices, permit reminders, rent statements, and service charge booklets, with same-day or next-day turnaround as required. - Electoral Services: Print poll cards, ballot papers, and postal packs, ensuring strict security, confidentiality, and business continuity. - Innovation: Propose options for e-billing, e-notifications, and process improvements. Collaborate proactively with the Council to enhance service delivery.",
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "79820000",
"description": "Services related to printing"
},
{
"scheme": "CPV",
"id": "79810000",
"description": "Printing services"
}
],
"deliveryAddresses": [
{
"region": "UKI41",
"country": "GB",
"countryName": "United Kingdom"
},
{
"region": "UKI41",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"techniques": {
"hasFrameworkAgreement": true
},
"lots": [
{
"id": "1",
"contractPeriod": {
"startDate": "2026-05-15T00:00:00+01:00",
"endDate": "2031-05-15T23:59:59+01:00",
"maxExtentDate": "2036-04-30T23:59:59+01:00"
},
"status": "complete",
"value": {
"amountGross": 24000000,
"amount": 20000000,
"currency": "GBP"
},
"awardCriteria": {
"criteria": [
{
"type": "price",
"name": "Suppliers Price Submission",
"description": "Price submission",
"numbers": [
{
"number": 40,
"weight": "percentageExact"
}
]
},
{
"type": "quality",
"name": "Quality",
"description": "Quality questions, including social value",
"numbers": [
{
"number": 60,
"weight": "percentageExact"
}
]
}
]
},
"selectionCriteria": {
"criteria": [
{
"type": "economic",
"description": "a set of financial and economic criteria, relevant to the size of the contract will be used to assess a bidders financial standings (see the tender documents for full details). Payment of the London Living Wage is mandatory. The following insurance will be required from the winning bidder only: public/product liability insurance with a limit of indemnity of not less than PS5 million (five million pounds) in relation to any one claim or series of claims; employer's liability insurance with a limit of indemnity in accordance with any legal requirement for the time being in force in relation to any one claim or series of claims; professional indemnity insurance of not less than PS5 million (five million pounds) for each individual claim or series of claims during the term of this Agreement and shall ensure that all professional consultants or sub-contractors involved in the provision of the Services hold and maintain appropriate cover, with such insurance to be maintained for a minimum of twelve (12) years following the expiration or earlier termination of this Agreement,"
},
{
"type": "technical",
"description": "Relevant experience required, see the tender documents for full details"
}
]
},
"suitability": {
"sme": true
},
"hasRenewal": true,
"renewal": {
"description": "5 years+ 5 year extension"
}
}
],
"communication": {
"futureNoticeDate": "2025-08-01T23:59:59+01:00"
},
"status": "complete",
"value": {
"amountGross": 24000000,
"amount": 20000000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"aboveThreshold": true,
"coveredBy": [
"GPA"
],
"submissionMethodDetails": "Tenders may only be submitted electronically via the London Tenders Website (www.londontenders.org)",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2026-02-23T12:00:00+00:00"
},
"enquiryPeriod": {
"endDate": "2026-02-13T12:00:00+00:00"
},
"awardPeriod": {
"endDate": "2026-05-14T23:59:59+01:00"
},
"documents": [
{
"id": "L-1",
"documentType": "biddingDocuments",
"description": "Search for the tender using the following information: Tender Title: External Variable Data Print Services Project reference: DN797953",
"url": "www.londontenders.org"
},
{
"id": "L-2",
"documentType": "technicalSpecifications",
"description": "Suppliers should register, free of charge, on the London Tenders Website and then they may download the full tender pack. Tendernder Title: External Variable Data Print Services ProContract reference: DN797953",
"url": "www.londontenders.org"
},
{
"id": "conflictOfInterest",
"documentType": "conflictOfInterest",
"description": "Not published"
},
{
"id": "006559-2026",
"documentType": "tenderNotice",
"noticeType": "UK4",
"description": "Tender notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/006559-2026",
"datePublished": "2026-01-26T11:38:28Z",
"format": "text/html"
}
],
"contractTerms": {
"financialTerms": "Details of the terms and conditions are contained within the tender documents that can be downloaded KPI and service credits apply to this contract"
},
"riskDetails": "Invoices shall be submitted monthly, with a 30 day payment term"
},
"language": "en",
"bids": {
"details": [
{
"id": "1",
"status": "valid",
"tenderers": [
{
"id": "GB-PPON-PLWB-8326-RGBL",
"name": "Datagraphic Group Limited"
}
],
"relatedLots": [
"1"
]
},
{
"id": "2",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-15891632",
"name": "CENOS CORPORATE LTD"
}
],
"relatedLots": [
"1"
]
},
{
"id": "3",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-06127214",
"name": "DS REPRO LIMITED"
}
],
"relatedLots": [
"1"
]
},
{
"id": "4",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-03823171",
"name": "DSI BILLING SERVICES LIMITED"
}
],
"relatedLots": [
"1"
]
},
{
"id": "5",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-2827644",
"name": "Financial Data Management Ltd"
}
],
"relatedLots": [
"1"
]
},
{
"id": "6",
"status": "valid",
"tenderers": [
{
"id": "GB-COH-03717583",
"name": "SYNERTEC LIMITED"
}
],
"relatedLots": [
"1"
]
}
],
"statistics": [
{
"id": "1",
"measure": "bids",
"value": 6,
"relatedLot": "1"
},
{
"id": "2",
"measure": "finalStageBids",
"value": 6,
"relatedLot": "1"
},
{
"id": "3",
"measure": "smeFinalStageBids",
"value": 5,
"relatedLot": "1"
},
{
"id": "4",
"measure": "vcseFinalStageBids",
"value": 0,
"relatedLot": "1"
}
]
},
"awards": [
{
"id": "1",
"title": "External Variable Data Print Services",
"status": "pending",
"date": "2026-04-20T00:00:00+01:00",
"value": {
"amountGross": 24000000,
"amount": 20000000,
"currency": "GBP"
},
"mainProcurementCategory": "services",
"aboveThreshold": true,
"suppliers": [
{
"id": "GB-PPON-PLWB-8326-RGBL",
"name": "Datagraphic Group Limited"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
}
],
"deliveryAddresses": [
{
"region": "UKI41",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"standstillPeriod": {
"endDate": "2026-05-14T23:59:59+01:00"
},
"contractPeriod": {
"startDate": "2026-06-15T00:00:00+01:00",
"endDate": "2031-05-15T23:59:59+01:00",
"maxExtentDate": "2036-05-15T23:59:59+01:00"
},
"hasRenewal": true,
"renewal": {
"description": "5 Year extension"
},
"relatedLots": [
"1"
],
"documents": [
{
"id": "041237-2026",
"documentType": "awardNotice",
"noticeType": "UK6",
"description": "Contract award notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/041237-2026",
"datePublished": "2026-05-05T17:07:11+01:00",
"format": "text/html"
}
],
"assessmentSummariesDateSent": "2026-04-20T00:00:00+01:00",
"milestones": [
{
"id": "1",
"type": "futureSignatureDate",
"dueDate": "2026-06-07T23:59:59+01:00",
"status": "scheduled"
}
]
}
]
}