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External Variable Data Print Services

London Borough of Hackney

This public procurement record has 3 releases in its history.

Award

05 May 2026 at 17:07

UK6 - Contract Award Notice
Tender

26 Jan 2026 at 11:38

UK4 - Tender Notice
Planning

23 May 2025 at 17:25

UK1 - Pipeline Notice
Summary of the contracting process

The London Borough of Hackney has recently completed the procurement of External Variable Data Print Services, a contract valued at £24 million aimed at enhancing its print and mailing operations. This initiative covers a comprehensive range of services addressing Council Tax, NNDR, Housing Benefits, Parking Services, Housing Rents, and Electoral Services. Using an open procurement method, the tendering process commenced with a notice on 26th January 2026, with final awards confirmed by early May 2026. The contract, scheduled to commence on 15th June 2026 and extendable up to 2036, was awarded to Datagraphic Group Limited, located in Chesterfield. The procurement falls under the services category and was executed under an open procedure, ensuring transparency and competition in the process.

This tender presents significant growth opportunities for businesses specialising in secure, high-volume print and mailing services, especially those with a strong commitment to sustainability and innovation. SMEs, in particular, had a strong showing among the final candidates, indicating a competitive yet accessible market environment. Companies providing environmental certification and those experienced in agile and technologically advanced operations stand to benefit from such contracts. With the possibility for contract renewal and extensions, awarded suppliers can look forward to long-term service provision, fostering stability and business expansion within the public sector. Businesses adept in e-billing and innovative communication solutions are especially well-suited to take advantage of future developments in this procurement field.

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Notice Information

Notice Title

External Variable Data Print Services

Notice Description

Tender Opportunity: Comprehensive Print & Mailing Services for Hackney Council Hackney Council invites experienced suppliers to tender for the provision of high-volume, secure, and sustainable print and mailing services. This contract covers Council Tax, National Non-Domestic Rates (NNDR), Housing Benefits, Parking Services, Housing Rents, and Electoral Services. Key Requirements: - Data Handling: Process large volumes of Council Tax, NNDR, and Housing Benefit data using secure FTP and various file formats. Immediate production capability required at contract start. -Annual & Ad-Hoc Billing: Print and mail approximately 123,000 Council Tax bills, 13,000 NNDR bills, and 30,000 benefit notifications annually, plus frequent ad-hoc and recovery mailings. - Document Management: Sort, collate, and deliver all documents and inserts to Royal Mail or Council offices. Provide secure handling for returned mail and undelivered items. - Sustainability: Use FSC-certified or recycled paper, minimize waste, and offer recyclable, non-plastic window envelopes. Demonstrate robust environmental and GDPR-compliant processes. - Parking & Housing Services: Print statutory parking notices, permit reminders, rent statements, and service charge booklets, with same-day or next-day turnaround as required. - Electoral Services: Print poll cards, ballot papers, and postal packs, ensuring strict security, confidentiality, and business continuity. - Innovation: Propose options for e-billing, e-notifications, and process improvements. Collaborate proactively with the Council to enhance service delivery.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0524e1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/041237-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

79810000 - Printing services

79820000 - Services related to printing

Notice Value(s)

Tender Value
£20,000,000 £10M-£100M
Lots Value
£20,000,000 £10M-£100M
Awards Value
£20,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
5 May 20263 months ago
Submission Deadline
23 Feb 2026Expired
Future Notice Date
1 Aug 2025Expired
Award Date
20 Apr 20264 months ago
Contract Period
15 Jun 2026 - 15 May 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hackney
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E8 1DY
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI41 Hackney and Newham
Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Supplier Information

Number of Suppliers
1
Supplier Name

Datagraphic Group Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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