Planning

Victoria Coach Station - Coach Management System

TRANSPORT FOR LONDON

This public procurement record has 3 releases in its history.

PlanningUpdate

24 Feb 2026 at 09:58

UK1 - Pipeline Notice
PlanningUpdate

23 May 2025 at 17:04

UK1 - Pipeline Notice
Planning

23 May 2025 at 16:45

UK1 - Pipeline Notice
Summary of the contracting process

Transport for London is currently in the planning phase of replacing the existing Coach Management System at Victoria Coach Station. This procurement process, classified under IT services including consulting, software development, Internet, and support, is aimed at improving operational efficiencies and supporting strategic delivery plans within coach operations. The planned contract, which allows for renewal, will commence on 30 April 2027 and end by 30 April 2036, potentially extending to 30 April 2047. Businesses should note the next communication update expected by 1 July 2026. This tender is part of a broader initiative to leverage technological advancements to enhance service quality and meet both business management and customer needs.

This tender represents a significant opportunity for businesses in the IT services sector, specifically those capable of providing consulting, software development, and technological support. Companies that specialise in developing systems to handle service booking, schedule planning, invoicing, and customer information display for transport networks may find this project particularly suited to their expertise. With Transport for London as the contracting authority, the project promises long-term collaboration and potential growth within the public transport infrastructure sector. Businesses willing to innovate in technology solutions while ensuring high service quality will likely thrive if they successfully secure this contract.

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Notice Information

Notice Title

Victoria Coach Station - Coach Management System

Notice Description

Victoria Coach Station (VCS) is seeking to replace the current system that operates the service booking, coach operator schedule planning, invoicing and customer information display system that is in place. The new solution is required to support the aspirations of coach operations strategic delivery plans (made up of the Operations / Customer and Revenue roadmaps). TfL also seeks to exploit advancements in technology that generates efficiencies whilst maintaining service quality. It is hoped a new solution will improve operational efficiencies when managing departure and arrival schedules within VCS in addition to a system that continues to satisfy business management and customer needs.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0524fd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016343-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Feb 20261 months ago
Submission Deadline
Not specified
Future Notice Date
1 Jul 20263 months to go
Award Date
Not specified
Contract Period
29 Apr 2027 - 30 Apr 2036 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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