Planning

Victoria Coach Station - Coach Management System

TRANSPORT FOR LONDON

This public procurement record has 2 releases in its history.

PlanningUpdate

23 May 2025 at 17:04

UK1 - Pipeline Notice
Planning

23 May 2025 at 16:45

UK1 - Pipeline Notice
Summary of the contracting process

Transport for London is planning a new procurement process titled "Victoria Coach Station - Coach Management System" aimed at enhancing their current system for managing service bookings, coach operator scheduling, invoicing, and customer information at Victoria Coach Station. Classified under IT services, specifically for consulting, software development, internet, and support, this tender falls within the services category. Strategically located in London, the process is currently in the planning stage with a future notice date set for 15 August 2025. The procurement will facilitate operations from 30 April 2026 through 30 April 2035, with an option for renewal until 2046. The process aligns with legislative requirements under UKPGA 2023/54 and is administered by Transport for London, a central government public authority located at 5 Endeavour Square, London.

This tender presents substantial opportunities for businesses specialising in IT services related to consulting, software development, and support. Companies well-versed in developing management systems that streamline and innovate operational processes could find this contract particularly advantageous. By contributing to a project that intends to improve operational efficiencies and service quality at a prominent transportation hub, businesses can not only expand their portfolio but also collaborate with an esteemed public entity like Transport for London. This opportunity is ideal for firms looking to leverage new technologies to enhance public service solutions while securing a long-term partnership in the public sector.

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Notice Information

Notice Title

Victoria Coach Station - Coach Management System

Notice Description

Victoria Coach Station (VCS) is seeking to replace the current system that operates the service booking, coach operator schedule planning, invoicing and customer information display system that is in place. The new solution is required to support the aspirations of coach operations strategic delivery plans (made up of the Operations / Customer and Revenue roadmaps). TfL also seeks to exploit advancements in technology that generates efficiencies whilst maintaining service quality. It is hoped a new solution will improve operational efficiencies when managing departure and arrival schedules within VCS in addition to a system that continues to satisfy business management and customer needs.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0524fd
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/027130-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
15 Aug 2025Expired
Award Date
Not specified
Contract Period
29 Apr 2026 - 30 Apr 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Robert Hughes
Contact Email
roberthughes@tfl.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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