Dial A Ride Taxicard and MOAT Overspill Taxi Services

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-052531-2026-05-01T12:50:45+01:00",
    "date": "2026-05-01T12:50:45+01:00",
    "ocid": "ocds-h6vhtk-052531",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "027171-2025",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/027171-2025",
                "datePublished": "2025-05-23T19:08:13+01:00",
                "format": "text/html"
            },
            {
                "id": "028752-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/028752-2025",
                "datePublished": "2025-05-30T12:16:50+01:00",
                "format": "text/html"
            },
            {
                "id": "031312-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/031312-2025",
                "datePublished": "2025-06-10T15:26:08+01:00",
                "format": "text/html"
            }
        ],
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Transport for London (TfL) and London Councils are preparing for a future procurement of Taxi and Private Hire Vehicle (PHV) services, supporting the Taxicard and Dial-a-Ride schemes from 2026 onwards. These services are essential for enabling travel for individuals with mobility or visual impairments and represent a commitment to inclusive, accessible transport across the capital. We are currently conducting early market engagement to understand the capabilities, capacity, and interest of the market-particularly from SME providers. Your input will help ensure that market perspectives inform the development and finalisation of both the procurement strategy and the subsequent tender documents. To engage with us please email us on dar-taxiservices@tfl.gov.uk with the subject line: \"TfL PME 001 OCID: ocds-h6vhtk-052531\" and which lot you are interested in. ( Lot 1, 2 & 3 as described in FTS) We will then issue a brief background document and MS form questionnaire link(s). After reviewing the responses, we will provide limited generic feedback to all participants. All responses received will be reviewed and analysed, and will play a key role in shaping the final Procurement Strategy for this requirement. To ensure your feedback is considered, please ensure your completed questionnaire(s) is submitted by end of June 2025. Please note: This is a market sounding exercise and does not form part of a formal procurement process. All responses will be carefully reviewed and considered, but they will not commit TfL to any specific procurement route. Participation does not imply any future contractual or commercial commitment. Thank you for taking the time to respond to the questionnaire(s).",
                "dueDate": "2025-06-12T23:59:59+01:00",
                "status": "scheduled"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PHMT-6197-NWNZ",
            "name": "Transport for London",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PHMT-6197-NWNZ"
            },
            "address": {
                "streetAddress": "5 Endeavour Square",
                "locality": "London",
                "postalCode": "E20 1JN",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI41"
            },
            "contactPoint": {
                "name": "https://tfl.gov.uk/",
                "email": "BSFAribaAdministration@tfl.gov.uk",
                "telephone": "07595064000"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ],
                "url": "https://tfl.gov.uk/"
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PHMT-6197-NWNZ",
        "name": "Transport for London"
    },
    "tender": {
        "id": "WS2745755603",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Dial A Ride Taxicard and MOAT Overspill Taxi Services",
        "description": "Essential door to door transport services for older and disabled Londoners simultaneously covering ALL of the London and entire greater London geographic area. The provider must be a taxi operator (not an IT provider), and must evidence provision of all of this service coverage, including all vehicles, without sub-contracting to anyone else. Scheduled AND Ad-hoc Taxi and PHV services for Dial-a-Ride and taxicard members, covering gaps in minibus availability with accessible vehicle options. - Volumes are seasonal with demand being greatest in Christmas and Easter school holiday periods, consisting of approximately:- - between 0 and 30 (multi-trip) taxis on any one day, average 10 on a day, 300 a month, trend is slowly increasing - between 1 and 9 (single trip) taxis on any one day, average 4 on a day, 250 a month, trend is slowly increasing. - The Licensed Vehicles consist of 3 types, and all 3 are to be available to each and every ride to each individual customer. Customers dictate what type of vehicle they require, which are:- - Taxis (black cabs or equivalent) which have wheelchair access; - Private Hire Vehicles which do not normally have wheelchair access; and - Low floor which do not have wheelchair access.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "60120000",
                        "description": "Taxi services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60130000",
                        "description": "Special-purpose road passenger-transport services"
                    }
                ],
                "relatedLot": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2026-06-30T00:00:00+01:00",
                    "endDate": "2029-08-31T23:59:59+01:00",
                    "maxExtentDate": "2031-08-31T23:59:59+01:00"
                },
                "status": "active",
                "suitability": {
                    "sme": true
                },
                "hasRenewal": true,
                "value": {
                    "amountGross": 4769447,
                    "amount": 3974539,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price",
                            "description": "This is the price per shift for MOAT overspill taxis and Dial a Ride taxi services including taxicard.",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "technical",
                            "description": "- No subcontracting of services shall be permitted under this contract. IT-only providers will not be accepted. - Services required cover the entire London area at all times, therefore the supplier must possess robust capacity to provide this level of coverage."
                        }
                    ]
                },
                "renewal": {
                    "description": "The proposed contract will be awarded for a period of 3 years and 0 months with multiple extension options assuming satisfactory performance for an additional (maximum) 2 years and 0 months."
                },
                "hasOptions": true,
                "options": {
                    "description": "Multiple extension options assuming satisfactory performance for an additional (maximum) 2 years and 0 months."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-07-30T23:59:59+01:00"
        },
        "status": "active",
        "value": {
            "amountGross": 4769447,
            "amount": 3974539,
            "currency": "GBP"
        },
        "aboveThreshold": true,
        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "isAccelerated": true,
            "acceleratedRationale": "State of urgency",
            "features": "IMPORTANT: This is a combined PSQ AND Invitation to Tender. You are hereby invited to submit a tender for these services to the Authority in the ONLY round. There will be only one submission stage for this procurement. The submission shall include all information required for the assessment of quality, social value and price. Each submission will be evaluated over two steps. Step 1 will consist of a technical quality and social value evaluation only, with no price assessment. At this step, submissions will be weighted 80% technical quality and 20% social value. There will be a down-selection following completion of Step 1. Only the top three (3) highest-scoring bidders achieving a minimum overall score of 50% or above at Step 1 will progress to Step 2. Step 2 will introduce the commercial element. The final evaluation at this step will consist of 60% price and 40% quality. The quality score applied at Step 2 will comprise the technical and social value scores previously assessed at Step 1, with social value accounting for 10% of the overall Step 2 scoring. No re-scoring of technical or social value responses will occur. The Authority reserves the right to seek clarifications from shortlisted bidders during Step 2. Any clarification sought will be strictly limited to resolving ambiguities, confirming factual information already submitted, or correcting clerical or arithmetic errors. Clarifications must not allow bidders to modify, improve, or supplement their technical, social value or commercial submissions and will not result in any re-scoring of the quality or social value elements assessed at Step 1. The combined price and quality scores from Step 2 will total 100% and will determine the successful bidder. All tenders must be submitted electronically via the Ariba platform described elsewhere in this Notice. No other method of submission will be accepted."
        },
        "submissionMethodDetails": "Submission address and any special instructions To access the tender documents and to be able to participate in the tender, ALL suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to marcusbartley@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to marcusbartley@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that TfL can manually add vital details to the Sourcing Event on SAP Ariba. You must provide ALL of the following details: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name - your organisation Ariba Network ID (ANID) number. Thank you.",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-05-27T18:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-05-19T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-06-15T23:59:59+01:00"
        },
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "future",
                "documentType": "biddingDocuments",
                "accessDetails": "To access the tender documents and to be able to participate in the tender, ALL suppliers must be registered on TfL's SAP Ariba system. To express an interest for this contract, interested bidders must BOTH confirm by email to marcusbartley@tfl.gov.uk to express their interest in the opportunity AND complete Ariba registration, if required. Upon completion of registration and confirmation that the bidder has been invited to the Sourcing Event in Ariba, the interested bidder will have unrestricted and full access to the procurement documents, free of charge through their dashboard when they login to Ariba at https://service.ariba.com/Supplier.aw. Any additional information can be obtained from the above mentioned email address. Economic operators need to complete and submit a response to the relevant procurement documents by the deadline date set out in these documents. To register or to check if you are already registered in Ariba log on to https://service.ariba.com/Supplier.aw. Interested participants must read the instructions carefully before proceeding with registration and are advised to satisfy themselves that they understand all the requirements of this opportunity and the procurement exercise before submitting their response. For help on uploading your responses, please refer to https://support.ariba.com/Adapt/Ariba_Network_Supplier_Training. If the problem persists please contact Ariba_Supplier_Enablement@tfl.gov.uk Please note, even if you are already a registered supplier on SAP Ariba you must without any delay confirm to RedRouteEnforcement@tfl.gov.uk your intention to participate in this opportunity and your details as follows, so that TfL can manually add vital details to the Sourcing Event on SAP Ariba. You must provide ALL of the following details: - your single point of contact first name and surname - your email address - your position in the organisation - your organisation name - your organisation Ariba Network ID (ANID) number. Thank you."
            },
            {
                "id": "040475-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/040475-2026",
                "datePublished": "2026-05-01T12:50:45+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}