Planning

London Councils Taxicard and Dial-a-Ride Taxi, Private Hire

TRANSPORT FOR LONDON

This public procurement record has 3 releases in its history.

PlanningUpdate

10 Jun 2025 at 14:26

UK2 - Preliminary Market Engagement Notice
Planning

30 May 2025 at 11:16

UK2 - Preliminary Market Engagement Notice
Planning

23 May 2025 at 18:08

UK1 - Pipeline Notice
Summary of the contracting process

Transport for London (TfL) is organising a procurement process focused on Taxi and Private Hire Vehicle (PHV) services as part of the Taxicard and Dial-a-Ride schemes. This initiative, aimed at facilitating travel for individuals with mobility or visual impairments, underscores a significant commitment to inclusive transport solutions within London. The procurement is currently in the planning phase, with early market engagement taking place. Interested parties are encouraged to complete a questionnaire by the end of June 2025. The services are expected to start on 5th January 2026, covering door-to-door bookings, ad hoc services, and street hailing. The estimated contract value is £76.8M over the duration, underscoring substantial investment opportunities for interested bidders.

This upcoming tender presents robust business growth opportunities, particularly for SMEs equipped to provide taxi and PHV services. The various lots, including Taxicard Bookings, Dial-a-Ride services, and street hail, are tailored for businesses capable of delivering specialised transport services and those with the capacity for flexible, on-demand services. With TfL's emphasis on SME participation, companies with experience in accessible transport and innovative solutions stand to benefit. Engaging with this process can offer businesses a platform to expand their service offerings within London's transport sector, fostering long-term growth and market presence.

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Notice Information

Notice Title

London Councils Taxicard and Dial-a-Ride Taxi, Private Hire

Notice Description

Lot 1 - Taxicard Bookings Estimated value; PS8M/year Provision of door-to-door Taxi and PHV services for Taxicard members, including advance, ASAP, and essential goods delivery bookings. Lot 2 - Dial-a-Ride Taxis/PHVs Estimated value; PS100k to PS200k /year Ad hoc Taxi and PHV shift services for Dial-a-Ride members, covering gaps in minibus availability with accessible vehicle options. Lot 3 - Taxicard Street Hail Estimated value; Varies between 1 to 10% roughly of the taxicard scheme value. Allows eligible members to street hail licensed taxis, supporting flexible, on-demand travel under the Taxicard scheme. If interested please email us on dar-taxiservices@tfl.gov.uk We will then issue questionnaire links for Lot 1, 2 & 3 depending on your interest. After reviewing the responses we will provide limited generic feedback to all participants.

Planning Information

Transport for London (TfL) and London Councils are preparing for a future procurement of Taxi and Private Hire Vehicle (PHV) services, supporting the Taxicard and Dial-a-Ride schemes from 2026 onwards. These services are essential for enabling travel for individuals with mobility or visual impairments and represent a commitment to inclusive, accessible transport across the capital. We are currently conducting early market engagement to understand the capabilities, capacity, and interest of the market-particularly from SME providers. Your input will help ensure that market perspectives inform the development and finalisation of both the procurement strategy and the subsequent tender documents. To engage with us please email us on dar-taxiservices@tfl.gov.uk with the subject line: "TfL PME 001 OCID: ocds-h6vhtk-052531" and which lot you are interested in. ( Lot 1, 2 & 3 as described in FTS) We will then issue a brief background document and MS form questionnaire link(s). After reviewing the responses, we will provide limited generic feedback to all participants. All responses received will be reviewed and analysed, and will play a key role in shaping the final Procurement Strategy for this requirement. To ensure your feedback is considered, please ensure your completed questionnaire(s) is submitted by end of June 2025. Please note: This is a market sounding exercise and does not form part of a formal procurement process. All responses will be carefully reviewed and considered, but they will not commit TfL to any specific procurement route. Participation does not imply any future contractual or commercial commitment. Thank you for taking the time to respond to the questionnaire(s).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-052531
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031312-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60120000 - Taxi services

60130000 - Special-purpose road passenger-transport services

60140000 - Non-scheduled passenger transport

60170000 - Hire of passenger transport vehicles with driver

Notice Value(s)

Tender Value
£64,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
30 Jul 2025Expired
Award Date
Not specified
Contract Period
5 Jan 2026 - 4 Jan 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Philip Lewis
Contact Email
philiplewis@tfl.gov.uk
Contact Phone
07595064000

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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