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Dial-a-Ride Taxicard and MOAT Overspill Services

Transport for London

This public procurement record has 5 releases in its history.

Award

07 Jul 2026 at 11:23

UK6 - Contract Award Notice
Tender

01 May 2026 at 12:50

UK4 - Tender Notice
PlanningUpdate

10 Jun 2025 at 15:26

UK2 - Preliminary Market Engagement Notice
Planning

30 May 2025 at 12:16

UK2 - Preliminary Market Engagement Notice
Planning

23 May 2025 at 19:08

UK1 - Pipeline Notice
Summary of the contracting process

The public procurement process detailed here focuses on a contract awarded to COMCAB (LONDON) LTD by Transport for London (TfL) for providing Dial-a-Ride Taxicard and MOAT Overspill Services. The procurement, handled through an open, competitive flexible procedure, is designed to supply essential door-to-door transport services across London. With a total award value of £4,740,000, the contract includes options for renewal, assuming satisfactory performance, up to the maximum extension date of 31st August 2031. The procured services aim to meet the needs of older and disabled Londoners, arranging scheduled and ad hoc taxi and private hire vehicle services. The award notice was published on 7th July 2026, with the contract period set to commence on 24th July 2026 and conclude by 31st August 2029, covering all areas of London and extending to the Greater London region.

This contract presents significant opportunities for businesses in the transport service industry, particularly those able to offer comprehensive coverage without subcontracting. It is especially suited for taxi operators, as the requirement stresses the provision of a full service without reliance on IT-only providers. Small and medium-sized enterprises (SMEs) with robust capacity to cover the entire London area may find this an ideal opportunity to expand their market presence by delivering high-demand, seasonal transport solutions. The opportunity to work directly with a prominent public authority like TfL allows businesses to firm their reputations by enhancing service delivery for accessible transport needs among London's vulnerable populations.

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Notice Information

Notice Title

Dial-a-Ride Taxicard and MOAT Overspill Services

Notice Description

Essential door to door transport services for older and disabled Londoners simultaneously covering ALL of the London and entire greater London geographic area. The provider must be a taxi operator (not an IT provider), and must evidence provision of all of this service coverage, including all vehicles, without sub-contracting to anyone else. Scheduled AND Ad-hoc Taxi and PHV services for Dial-a-Ride and taxicard members, covering gaps in minibus availability with accessible vehicle options. - Volumes are seasonal with demand being greatest in Christmas and Easter school holiday periods, consisting of approximately:- - between 0 and 30 (multi-trip) taxis on any one day, average 10 on a day, 300 a month, trend is slowly increasing - between 1 and 9 (single trip) taxis on any one day, average 4 on a day, 250 a month, trend is slowly increasing. - The Licensed Vehicles consist of 3 types, and all 3 are to be available to each and every ride to each individual customer. Customers dictate what type of vehicle they require, which are:- - Taxis (black cabs or equivalent) which have wheelchair access; - Private Hire Vehicles which do not normally have wheelchair access; and - Low floor which do not have wheelchair access.

Lot Information

Lot 1

Options: Multiple extension options assuming satisfactory performance for an additional (maximum) 2 years and 0 months.

Renewal: The proposed contract will be awarded for a period of 3 years and 0 months with multiple extension options assuming satisfactory performance for an additional (maximum) 2 years and 0 months.

Planning Information

Transport for London (TfL) and London Councils are preparing for a future procurement of Taxi and Private Hire Vehicle (PHV) services, supporting the Taxicard and Dial-a-Ride schemes from 2026 onwards. These services are essential for enabling travel for individuals with mobility or visual impairments and represent a commitment to inclusive, accessible transport across the capital. We are currently conducting early market engagement to understand the capabilities, capacity, and interest of the market-particularly from SME providers. Your input will help ensure that market perspectives inform the development and finalisation of both the procurement strategy and the subsequent tender documents. To engage with us please email us on dar-taxiservices@tfl.gov.uk with the subject line: "TfL PME 001 OCID: ocds-h6vhtk-052531" and which lot you are interested in. ( Lot 1, 2 & 3 as described in FTS) We will then issue a brief background document and MS form questionnaire link(s). After reviewing the responses, we will provide limited generic feedback to all participants. All responses received will be reviewed and analysed, and will play a key role in shaping the final Procurement Strategy for this requirement. To ensure your feedback is considered, please ensure your completed questionnaire(s) is submitted by end of June 2025. Please note: This is a market sounding exercise and does not form part of a formal procurement process. All responses will be carefully reviewed and considered, but they will not commit TfL to any specific procurement route. Participation does not imply any future contractual or commercial commitment. Thank you for taking the time to respond to the questionnaire(s).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-052531
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/063550-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60120000 - Taxi services

60130000 - Special-purpose road passenger-transport services

Notice Value(s)

Tender Value
£3,974,539 £1M-£10M
Lots Value
£3,974,539 £1M-£10M
Awards Value
£3,950,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jul 20261 months ago
Submission Deadline
27 May 2026Expired
Future Notice Date
30 Jul 2025Expired
Award Date
29 Jun 20261 months ago
Contract Period
24 Jul 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Transport for London
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI London
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

COMCAB (LONDON) LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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