Notice Information
Notice Title
Jontek Answerlink
Notice Description
Middlesbrough Council's Connect service delivers the Community alarm, monitoring and response service to approximately 3700 service users across Middlesbrough, this includes Telecare service users who's eligibility is assessed through Social Care and who Middlesbrough Council have a requirement to support. The Connect service runs 24 hours a day 7 days a week and receives over 100,000 calls through the Jontek Answerlink system.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-052a03
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/028892-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Below threshold - without competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
85 - Health and social work services
-
- CPV Codes
48000000 - Software package and information systems
85000000 - Health and social work services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £84,369 Under £100K
Notice Dates
- Publication Date
- 30 May 20258 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 23 Apr 202510 months ago
- Contract Period
- 31 May 2025 - 31 May 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MIDDLESBROUGH COUNCIL
- Contact Name
- Not specified
- Contact Email
- procurement@middlesbrough.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- MIDDLESBROUGH
- Postcode
- TS1 9FT
- Post Town
- Cleveland
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC3 Tees Valley
- Small Region (ITL 3)
- TLC32 South Teesside
- Delivery Location
- Not specified
-
- Local Authority
- Middlesbrough
- Electoral Ward
- Newport
- Westminster Constituency
- Middlesbrough and Thornaby East
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/028892-2025
30th May 2025 - Contract details notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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