Contract Timeline

Publication Date

11th August 2025 11:05:27 AM

Tender Deadline

19th September 2025 11:00:00 AM   37 days remaining

Contract Summary

Coventry City Council ("the Council") are seeing a sharp increase in people approaching the statutory homeless service (a 36% increase in approaches from 22/23 to 23/24). This increase in footfall has resulted in a significant increase in the number of households in temporary accommodation. Our Supported Temporary Accommodation (STA) provision is provided by the Council for single people and in order to receive enhanced housing benefit rates, housing related support must be provided. As part of the Council's Medium Term Financial Strategy savings, we will be expanding the portfolio over the next 12 months to cater for the demand and deliver savings. Commissioned support will need to be delivered into the provision, and this commissioning round will factor this in. Coventry's latest homeless review (2024) identified a number of key challenges and factors that impact homelessness in the city. • Affordability: The cost of housing, whether through buying or renting, is rising faster than household incomes, creating a disparity and the Local Housing Allowance (LHA) rates have struggled to keep pace with the rising rents. • Health and homelessness: it is well evidenced that people who are homeless experience worse health outcomes than the rest of the population, this includes both physical health as well as mental health and medical interventions and support for the use of substances. • Domestic abuse: Domestic abuse is a key factor in terms of homelessness within Coventry. • Increased demand: There has been a year-on-year increase in demand for support in regard to homelessness in the city particularly from young people, single adults, and single parents with dependent children. • Homelessness Prevention: Early advice and intervention is key in preventing homelessness and our data tells us that households have better outcomes when they approach the service as early as possible. • Temporary accommodation: The increased demand for temporary accommodation and length of stay, against the availability of permanent accommodation suggests that the number of households accommodated in temporary accommodation will continue to rise if the supply of affordable housing does not increase. • Private Rented Sector (PRS) accommodation: PRS accommodation possesses two distinct challenges for homelessness services. Ending of a PRS tenancy is a key reason for the loss of the last settled accommodation and affordability in terms of moving households on from temporary accommodation. • Supply: The housing needs in terms of the number of households on the housing list in the city outpaces the availability of social rented housing, highlighting the gap in supply and demand. • Duty to refer: Although the duty to refer numbers have increased there are still key services who are not maximising the opportunity to prevent homelessness by using the duty to refer. • Support needs: The primary support need for those approaching the homelessness service is in relation to Mental Health closely followed by physical health, substance misuse, and domestic abuse. • Rough sleeping: The number of individuals found rough sleeping is on an upward trend, with a notable increase in non-nationals being found. The new provision will support the delivery of the Homeless and Rough Sleeping Strategy. The key aim is to ensure that the newly commissioned services are not only focussed on the delivery of services to households who are in a crisis, but that prevention work is fundamental in the delivery of these services. We are proposing that there will be 5 commissioned Lots to deliver housing related support services and specialist accommodation and that, within these, there are some specific Lots that address and support the aspirations within the Homeless and Rough Sleeping Strategy and for specific groups at risk of homelessness.

Contract Details

Open Contracting ID

ocds-h6vhtk-052b74

Publication Source

Find a Tender Service

Procurement Stage

Tender

Procurement Method

Open

Procurement Method Details

Open Procedure

Procurement Category

Services

Tender Suitability

Framework / DPS

Contract Classification

CPV Code(s)

CPV Division(s)

Awarding Authority

COVENTRY CITY COUNCIL

Buyer Name

Buyer Email

ProcurementContracts@coventry.gov.uk

Buyer Phone

Buyer Address

Council House, Earl Street

Coventry

CV1 5RR

United Kingdom

Contract Timeline

Publication Date

3rd June 2025 11:56:35 AM

Planning Deadline

31st July 2025 22:59:59 PM   Expired

Contract Summary

This contract is for the provision of housing related support services including: Lot 1: Temporary Accommodation Support •Target Groups: Families and singles •Specification: Support can be flexed across the two cohorts to reflect fluctuating demand. o Minimum Support: 150 singles, 100 families o Support Hours: 750 hours Lot 2: Complex Needs Provision (Over 25) •Target Group: Individuals over 25 with complex needs, including ex-offenders •Services Provided: o Prevention, crisis, and sustainment support o Complex Needs Hub providing Information, Advice, and Guidance (IAG) on homelessness and tenancy sustainment o Outreach support for newly settled individuals o 100 units of accommodation o SWEP management response o Emergency off-the-street accommodation for rough sleepers Lot 3: Under 25s Provision • Target Group: Individuals under 25 • Services Provided: o Prevention, crisis, and sustainment support o Under 25s Hub providing IAG on homelessness and tenancy sustainment o Outreach support as part of a prevention offer and for newly settled individuals o 50 units of accommodation for those under 25 ( funded via housing benefit ) Lot 4: Families Provision • Target Group: Families •Services Provided: o Prevention and sustainment support o Hub provision providing prevention and tenancy sustainment support o Outreach support as part of a prevention offer and for newly settled families Lot 5: Women Provision • Target Group: Women • Services Provided: o Prevention, crisis, and sustainment support o 20-25 units of accommodation (funded via Housing Benefit) o Outreach support as part of a prevention offer and for newly settled women The proposed contract for 2026 aims to provide comprehensive support across various cohorts, addressing the needs of families, singles, individuals with complex needs, under 25s, and women. The flexible support structure and targeted interventions are designed to reflect fluctuating demands and ensure effective service delivery.

Contract Details

Open Contracting ID

ocds-h6vhtk-052b74

Publication Source

Find a Tender Service

Procurement Stage

Planning

Procurement Method

N/A

Procurement Method Details

N/A

Procurement Category

Services

Tender Suitability

Framework / DPS

Contract Classification

CPV Code(s)

CPV Division(s)

Awarding Authority

COVENTRY CITY COUNCIL

Buyer Name

Buyer Email

ProcurementContracts@coventry.gov.uk

Buyer Phone

Buyer Address

Council House, Earl Street

Coventry

CV1 5RR

United Kingdom