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Housing Related Support Services

West Sussex County Council

This public procurement record has 4 releases in its history.

Award

31 Jul 2026 at 13:34

UK6 - Contract Award Notice
Tender

01 Apr 2026 at 16:01

UK4 - Tender Notice
PlanningUpdate

11 Jun 2025 at 15:12

UK2 - Preliminary Market Engagement Notice
Planning

06 Jun 2025 at 12:11

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

West Sussex County Council procured housing-related support services across West Sussex. The requirement has two service areas: accommodation-based support, where providers source or arrange suitable accommodation and help people with complex, multiple needs towards independent living; and floating and resettlement support, delivered in private, social, temporary or shared accommodation to sustain tenancies, prevent homelessness and support moves into independent housing. Both services involve working with local housing authorities and supporting people for approximately two years. The first service area is social work with accommodation (CPV 85311000); the second is social work without accommodation (CPV 85312000). Delivery areas include Arun, Adur and Worthing, Chichester, Crawley, Horsham and Mid Sussex.

This above-threshold, light-touch procurement used an open procedure and is complete. The award date was 31 July 2026; awards remain pending, with the standstill ending 12 August 2026 and signatures scheduled for 13 August 2026. Contracts are due to run from 1 September 2026 to 31 March 2028, with extensions possible to 31 March 2030. Lot 1 accommodation support was valued at £3.5m and Lot 2 floating and resettlement support at £3m. Lot 1 awards were St Richard of Chichester Christian Care Association £429,724.08 (Arun), BHT Sussex £573,333.33 (Mid Sussex), Bognor Housing Trust £363,314.17 (Arun), Crawley Open House £967,320.83 (Crawley), Turning Tides Homelessness £573,329.75 (Adur and Worthing), and St Richard £393,647.08 (Chichester). Lot 2 awards went to Southdown Housing Association: £623,715 (Adur and Worthing), £386,641.67 (Arun, Chichester, Horsham and Mid Sussex), and £571,541.67 (Crawley). Evaluation used technical quality and price, with method statements and cost assessed per quality point; economic and technical selection criteria applied. Seven bids were received for each lot, with five reaching the final stage.

This procurement demonstrates sustained local demand for homelessness and housing-support provision at substantial, area-based scale. A credible future provider would need to deliver either accommodation-based support or floating and resettlement support, including tenancy sustainment, resettlement, move-on planning and homelessness prevention. It would need to support people with complex and multiple needs, manage risks in accommodation, and work closely with West Sussex housing authorities and social landlords. Accommodation providers would need the ability to source, own, lease or partner for suitable housing. The competition attracted seven bids per lot, including four voluntary, community or social enterprise final-stage bidders and one SME, while both lots were identified as suitable for SMEs and VCSEs. Strong method statements and demonstrable cost effectiveness were central to selection.

How relevant is this notice?

Notice Information

Notice Title

Housing Related Support Services

Notice Description

Housing Related Support Services 2026. The Services are split into 2 Lots: Lot 1 - Accommodation Based Support Services. Lot 2 - Floating and Resettlement Support Services.

Lot Information

Accommodation Based Support Services

Renewal: Up to two (2) years subject to maximum Contract Period of three (3) years and seven (7) months.

Floating and Resettlement Support Services

Renewal: Up to two (2) years subject to maximum Contract Period of three (3) years and seven (7) months.

Planning Information

WSCC is anticipating that a procurement process will be undertaken in Autumn 2025 with a view to new arrangements commencing in April 2026. WSCC is seeking the views of support Providers to ascertain the level of interest in providing support to customers who would benefit from either an accommodation based service or a floating support service within the county of West Sussex. Please note that this is not the commencement of a procurement process, and Providers are expressing an interest to receive further information on these services and take part in soft market testing. Should any procurement arise from this, a separate notice and information will be provided. Details of the Services in Scope Accommodation Based services: Providers will deliver support to Customers in an accommodation based setting. The accommodation will be sourced by the Provider and can be owned, leased or provided in partnership with a local Housing authority or Social Landlord. The needs of individuals have become more complex in recent years and there will be a requirement for Providers to be able to support those with multiple compound needs and be able to manage the challenges presented by these individuals effectively in the accommodation based setting. Providers will work with Customers towards realistic move on options from the supported accommodation and aim to support Customers to move on within approximately 2 years. Providers will be required to work closely with the local Housing Authorities, who will be co-funding these services to ensure that they have oversight of those within the service and are advised in advance of any Customer who may be at risk of losing their accommodation, in order to prevent further homelessness. Floating Support Services: Providers will support Customers in a wide range of accommodation settings including privately rented and social tenancies, owned accommodation, temporary accommodation and accommodation shared with friends or family. Providers will support Customers to maintain their existing accommodation and prevent homelessness wherever possible. As above there will be a requirement for Providers to be able to support those with multiple compound needs and be able to manage the challenges presented by these individuals effectively. There is likely to be a requirement for Providers to provide Resettlement Support for those moving into independent accommodation. As above, providers will be required to work closely with the local Housing Authorities to ensure that such authorities have oversight of those within the services. The services are intended to be short term with Customers being signed off from support within approximately 2 years. Aims The aim of this Early Market Engagement Questionnaire is to support the re-commissioning of a range of Housing Related Support services, whilst seeking to improve how services are arranged and delivered operationally to provide the most effective service and the best use of any assets. The findings of this exercise will inform our thinking around the opportunities for commissioning and procurement of the services. Any information provided will be treated as 'Commercial-in-Confidence' and will be considered by local authority commissioners in such a way as to ensure that it is non-attributable to any particular provider. Opportunities for group based or individual organisation discussion with Providers who respond may follow this exercise. (To view and complete the Early Market Engagement and Soft Market Testing - Questionnaire please click on the following link to our e-tendering Portal and either Register or Login). https://atamis-7669.my.site.com/s/Welcome Please can you complete the attached document, responding to the four questions within the document by latest, 12pm on the 30th June 2025. Please submit your completed document via email to: Michelle.West@westsussex.gov.uk including "Soft Market Testing" in the subject line. In addition, the Council is holding a Market Engagement event via Microsoft Teams between 9am and 11am on Wednesday the 2nd July 2025. If you wish to attend, please email Michelle.West@westsussex.gov.uk to receive an invitation to the event.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054458
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/072721-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85311000 - Social work services with accommodation

85312000 - Social work services without accommodation

Notice Value(s)

Tender Value
£6,500,000 £1M-£10M
Lots Value
£6,500,000 £1M-£10M
Awards Value
£4,882,564 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20262 months ago
Submission Deadline
5 May 2026Expired
Future Notice Date
1 Oct 2025Expired
Award Date
31 Jul 20262 months ago
Contract Period
1 Sep 2026 - 31 Mar 2028 1-2 years
Recurrence
2026-07-20

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Sussex County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHICHESTER
Postcode
PO19 1RG
Postcode Area
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
Not specified
Local Authority
Chichester
Electoral Ward
Chichester Central
Westminster Constituency
Chichester

Supplier Information

Number of Suppliers
6
Supplier Names

ST RICHARD OF CHICHESTER CHRISTIAN CARE ASSOCIATION LTD.

Brighton Housing Trust

Bognor Housing Trust

CRAWLEY OPEN HOUSE

Turning Tides Homelessness

Southdown Housing Association Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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