Award

Integrated 24/7 Communications & Media Support Service

POLICE AND CRIME COMMISSIONER FOR DURHAM

This public procurement record has 1 release in its history.

Award

10 Jun 2025 at 15:59

Summary of the contracting process

The procurement process conducted by the Police and Crime Commissioner for Durham has reached the award and contract stage for the provision of an "Integrated 24/7 Communications & Media Support Service". This service involves handling the design of media output, website content, social media, marketing advice, and press releases, specifically for the Durham OPCC team. Categorised under "Office-support services" within the public authority - sub-central government sector, the contract has been awarded to Better Times Ltd. The contract, valued at £90,000, began on 1st June 2025, and will run until 31st May 2028. The procurement falls below the threshold and utilised an unknown procurement method. This process underlines the commitment to supporting regional procurement decisions based in Durham, UK.

This tender represents a significant opportunity for businesses that specialise in media, communications, and marketing services. Companies with expertise in providing integrated communication solutions, particularly those that can offer a round-the-clock service, would find this contract beneficial for revenue generation and professional growth. Better Times Ltd, an SME, being the successful supplier for this contract, highlights a potential avenue for similar scale enterprises to participate and grow within the public sector by offering competitive and versatile service solutions. Businesses looking to expand into governmental contracts should consider similar opportunities as they arise, offering specialised service packages tailored to public sector needs.

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Notice Title

Integrated 24/7 Communications & Media Support Service

Notice Description

An integrated 24/7 communications support service that includes handling design of media output, website content, social media, marketing advice, and press releases for the Durham OPCC team. PS30,000 maximum per annum ending 31st May 2028

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05464a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031368-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Below threshold - unknown
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79500000 - Office-support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£90,000 Under £100K

Notice Dates

Publication Date
10 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 May 20259 months ago
Contract Period
31 May 2025 - 31 May 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR DURHAM
Contact Name
Not specified
Contact Email
charles.oakley@durham-pcc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
DURHAM
Postcode
DH1 5TT
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
Not specified

Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

BETTER TIMES

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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