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Equipment Delivery Service

Cumberland Council

This public procurement record has 3 releases in its history.

ContractTermination

20 Aug 2026 at 08:51

UK11 - Contract Termination Notice
Award

07 Aug 2025 at 12:23

UK7 - Contract Details Notice
Award

16 Jun 2025 at 11:33

UK6 - Contract Award Notice
Summary of the contracting process

Cumberland Council procured an equipment delivery service for its in-house Community Equipment Service. The service delivers and installs essential care equipment for individuals who need support to maintain their independence at home. It is intended to reduce the backlog of equipment that the council’s own service cannot deliver and to help it meet future demand. The work is a health and social care support service, covering delivery, installation and collection of care equipment in the Cumberland Council area. This is a council service requirement rather than the supply or manufacture of equipment itself, so relevant businesses are those able to provide reliable field-based logistics and equipment-handling services for community care users.

The procurement is complete and was awarded to Direct Healthcare Group (DHG) on 4 June 2025 after a below-threshold limited competition. One bid was received for the single lot. The contract was signed on 13 June 2025 and ran from 1 July 2025 to 30 June 2026. Its value was £83,000 excluding VAT (£100,000 including VAT). The contract was terminated because it was completed, with implementation ending on 30 June 2026; the termination was recorded on 20 August 2026. The requirement was handled under the light-touch regime. The contract included performance measures for completing non-urgent deliveries within three working days, collecting equipment within three working days, and monitoring complaints per 100 deliveries, reviewed quarterly.

This completed award shows established demand from Cumberland Council for a specialist service combining care-equipment logistics, installation and collection. A credible future competitor would need the operational capacity to handle a council-wide community equipment workload, clear processes for prioritising urgent and non-urgent requests, and reliable scheduling for deliveries and collections. Staff would need to work appropriately in people’s homes and handle essential care equipment safely and respectfully. Performance would need to be managed against short delivery and collection times, with accurate records, service monitoring and a practical approach to reducing backlogs. Experience in health, social care, community equipment or comparable home-delivery services would be directly relevant, particularly where the supplier can demonstrate dependable field teams and responsive customer-service arrangements.

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Notice Information

Notice Title

Equipment Delivery Service

Notice Description

This contract will provide an Equipment Delivery Service to support the Councils in-house Community Equipment Service (CES) in meeting the Councils duties to help individuals maintain their independence at home by providing essential equipment. Total contract value will be PS100,000. The proposed service will support CES by delivering and installing care equipment on behalf of the Council, reducing the back log of equipment the service is unable to deliver and allow the service to meet future demands.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05491d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079265-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK11 - Contract Termination Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Below threshold - limited competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£83,000 Under £100K
Contracts Value
£83,000 Under £100K

Notice Dates

Publication Date
20 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Jun 20251 years ago
Contract Period
1 Jul 2025 - 30 Jun 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Terminated

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Cumberland Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CARLISLE
Postcode
CA1 1RD
Postcode Area
Carlisle
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD1 Cumbria
Small Region (ITL 3)
TLD13 Cumberland
Delivery Location
Not specified
Local Authority
Cumberland
Electoral Ward
Castle
Westminster Constituency
Carlisle

Supplier Information

Number of Suppliers
1
Supplier Name

Direct Healthcare Group (DHG)

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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