Planning

Provision of Debt Resolution Services

DERBY CITY COUNCIL

This public procurement record has 3 releases in its history.

PlanningUpdate

23 Jul 2025 at 11:53

UK1 - Pipeline Notice
PlanningUpdate

17 Jun 2025 at 08:59

UK1 - Pipeline Notice
Planning

17 Jun 2025 at 08:52

UK1 - Pipeline Notice
Summary of the contracting process

Derby City Council is in the planning stage of a procurement process for the Provision of Debt Resolution Services, projected for August/September 2025. The procurement falls under the services category and will utilise a Competitive Flexible procedure, taking place in Derby, United Kingdom (region UKF11). The council plans to distribute the work over three lots – Enforcement Service, Litigation Services, and Data Analytics, with the contract period beginning on 1st October 2025 and extending potentially until 2030. Interested parties should note the future notice date for further communications set for 22nd September 2025.

This tender presents a substantial opportunity for businesses specialising in debt management, enforcement, litigation, and data analytics. Firms with expertise in handling corporate debt, including council tax, business rates, commercial rents, and housing benefits, stand to benefit considerably. Given the complexity and variety within each lot, smaller firms can bid for individual lots or combine efforts for multiple lots. Companies with robust KPI performance metrics and the ability to work collaboratively with Derby City Council’s supervising officers will be well-positioned to secure and succeed in these contracts, driving business growth in public sector debt management services.

How relevant is this notice?

Notice Information

Notice Title

Provision of Debt Resolution Services

Notice Description

Derby City Council is currently drafting a tender for the Provision of Debt Resolution Services to provide a Corporate Debt Management Services which include but not limited to: - Service to cover Council Tax and Business Rates, Commercial Rents, Over Paid Housing Benefits - Social Care and Miscellaneous Sundry Debt recovery. - Along with Litigation Service and Data - Analytics (Perennity to Pay) The contract will likely be split into three (3) lots and bidders will have the option of bidding for one lot or multiple lots. A minimum of three (3) providers will be appointed for lot 1. With one (1) supplier for lot two (2) and lot three (3). * Lot one (1) Enforcement Service. * Lot two (2) Litigation Services. * Lot three (3) Data Analytics. The Council will look to award work to the successful bidders for the initial 12 months of the contract in order of they ranked in the tender process. After the first 12 months the work will be distributed in order of performance based on the KPI's and success rate of collecting the debt. The Council expects the Providers to work with an appointed Supervising Officer(s) for each of the three (3) category/service area to continually seek improvements in the provision of enforcement services and consequently on the collection performance, and to ensure that the actual service delivery to the public is of the highest standard. The Competitive Flexible procedure will likely be split into two stages: Stage One - Initial Stage This will be the PSQ stage that suppliers complete to be set up on the Central Digital Platform such as their economic and financial standing and their technical / professional ability. The Council will also ask a series of pass/fail questions which bidders have to complete. Only bidders that have passed this stage will be accepted on to Stage Two. Stage Two - Quality and Pricing Bidders will need to complete a series of quality questions based on how they will carry out the contract and also complete the pricing sheet for their tendered lots. THIS IS NOT AN INVITATION TO TENDER - THIS NOTICE SEEKS TO ALERT THE MARKET THAT IT IS OUR INTENTION TO TENDER AROUND AUGUST / SEPTEMBER 2025

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054de9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/042352-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72316000 - Data analysis services

75100000 - Administration services

75242110 - Bailiff services

79940000 - Collection agency services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jul 20254 months ago
Submission Deadline
Not specified
Future Notice Date
22 Sep 2025Expired
Award Date
Not specified
Contract Period
30 Sep 2025 - 30 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DERBY CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@derby.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
DERBY
Postcode
DE1 2FS
Post Town
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLF11 Derby
Local Authority
Derby
Electoral Ward
Darley
Westminster Constituency
Derby South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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