Tender

TD2291 - Debt Resolution Services

DERBY CITY COUNCIL

This public procurement record has 4 releases in its history.

Tender

08 Dec 2025 at 15:18

PlanningUpdate

23 Jul 2025 at 11:53

PlanningUpdate

17 Jun 2025 at 08:59

Planning

17 Jun 2025 at 08:52

Summary of the contracting process

Derby City Council is initiating a procurement process for a framework titled "TD2291 - Debt Resolution Services" aimed at establishing services related to debt management across various sectors such as Council Tax, Business Rates, Commercial Rents, and more. The procurement is divided into three lots: Enforcement Services, Litigation Services, and Data Analytics Services. The procurement process is currently in the Tender stage, with the framework expected to be operational from 2nd July 2026 until 1st July 2028, with potential extensions. The process utilises a Competitive Flexible procedure, comprising two stages: the initial Pre-qualification stage and the subsequent Quality and Pricing stage. Suppliers interested in participating must submit expressions of interest by 27th January 2026.

This tender presents significant opportunities for businesses specialising in debt management, legal litigation, and data analytics services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to apply given the tender's inclusive suitability criteria. Companies with robust financial standings and strong capabilities in delivering high-quality services, as opposed to mere cost efficiency, stand a better chance due to the balanced evaluation criteria focusing equally on price and quality for Lots 2 and 3, and exclusively on quality for Lot 1. This procurement framework offers a scalable and flexible platform for providers to demonstrate their expertise and potentially expand their service reach within Derby and beyond, particularly in light of possible changes due to Local Government Reorganisation.

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Notice Title

TD2291 - Debt Resolution Services

Notice Description

Derby City Council (the Council) is undertaking this procurement to establish a framework for the Provision of Debt Resolution Services. Although the framework is being established for use by Derby City Council, Derby Homes will also be eligible to make use of this framework should they elect to do so. This framework is being established to provide a Corporate Debt Management Services which include but not limited to: - Service to cover Council Tax and Business Rates, Commercial Rents, Over Paid Housing Benefits - Social Care and Miscellaneous Sundry Debt recovery. - Along with Litigation Service and Data - Analytics (Perennity to Pay) The framework will be divided into three lots, and Suppliers may choose to submit proposals for one or more lots. A minimum of three Suppliers will be appointed for Lot 1, while one Supplier will be appointed for Lot 2 and Lot 3 respectively. * Lot One - Enforcement Services. * Lot Two - Litigation Services. * Lot Three - Data Analytics Services. The Competitive Flexible procedure will be conducted in two stages: Stage One - Initial Stage: This will be the PSQ stage that suppliers complete to be set up on the Central Digital Platform such as their economic and financial standing and their technical / professional ability. The Council will also ask a series of pass/fail questions which bidders have to complete. Only bidders that have passed this stage will be accepted on to Stage Two. Stage Two - Quality and Pricing: Bidders will need to complete a series of quality questions based on how they will carry out the contract and also complete the pricing sheet for their tendered lots. Local Government Reorganisation (LGR) is underway in several areas across the country and may result in changes to council structures, service delivery and responsibilities, and geographical coverage during the life of the framework. For this framework it is anticipated that the effects of LGR may lead to an increased service demand or the need to extend provision to new areas or client groups. For further details please visit the government website: https://www.gov.uk/government/collections/local-government-reorganisation-policy-and-programme-updates The core framework value for Lot two is estimated at PS100,000 while lot three is estimated at PS45,000, based on current known service requirements. No budget has been allocated to Lot 1, as this represents an income-generating element for the Authority. Due to the potential impact of the Local Government Reorganisation this value may rise by 100%. Therefore, Lot two could see a rise of up to PS100,000 and Lot three by an additional PS45,000. These figures are estimations and due to only being in the early stages of the process the Authority cannot give any commitment on these figures but would like to build scope into the Framework should the need arise. Supplier(s) are invited to demonstrate how the addition requirements could be accommodated and to provide indicative pricing for potential future increases in provision. This information will not be scored but will be used to inform forward planning and ensure the framework remains scalable and flexible. PLEASE NOTE WE ARE ONLY COMMENCING STAGE ONE SO NOT ALL DOCUMENTS ARE AVAILABLE AT THIS STAGE.

Lot Information

Enforcement Services

To supply the enforcement services to Derby City Council

Renewal: There will be an option to extend the Framework for two years in annual increments of twelve months, subject to satisfactory performance and business needs. Maximum Framework period is four years

Litigation Services

The supply of Litigation Services to the Derby City Council ("the Council")

Renewal: There will be an option to extend the Framework for two years in annual increments of twelve months, subject to satisfactory performance and business needs. Maximum Framework period is four years

Data Analytic Services

The supply of Data Analytic Services to Derby City Council ("the Council")

Renewal: There will be an option to extend the Framework for two years in annual increments of twelve months, subject to satisfactory performance and business needs. Maximum Framework period is four years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054de9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080705-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

75 - Administration, defence and social security services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

72316000 - Data analysis services

75100000 - Administration services

75242110 - Bailiff services

79940000 - Collection agency services

Notice Value(s)

Tender Value
£145,000 £100K-£500K
Lots Value
£145,000 £100K-£500K
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Dec 20252 months ago
Submission Deadline
Not specified
Future Notice Date
22 Sep 2025Expired
Award Date
Not specified
Contract Period
1 Jul 2026 - 1 Jul 2028 2-3 years
Recurrence
2029-01-01

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DERBY CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@derby.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
DERBY
Postcode
DE1 2FS
Post Town
Derby
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLF11 Derby

Local Authority
Derby
Electoral Ward
Darley
Westminster Constituency
Derby South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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