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Water Hygiene Legionella Management and LTHW Testing

Norfolk County Council

This public procurement record has 4 releases in its history.

Award

17 Aug 2026 at 13:03

UK7 - Contract Details Notice
Award

29 Jul 2026 at 17:35

UK6 - Contract Award Notice
Tender

04 Aug 2025 at 11:20

UK4 - Tender Notice
Planning

17 Jun 2025 at 11:46

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Norfolk County Council procured comprehensive water hygiene, legionella management and low-temperature hot-water testing services for its property portfolio. The work covers routine water-quality examinations, including monitoring inhibitor and biocide levels in hot-water systems and associated plant. It also includes legionella risk-assessment implementation and review, water sampling, control measures, testing, certification and reporting. The requirement is a technical inspection and testing service, delivered across the council’s operational estate in Norfolk and the surrounding areas covered by the contract. The council is the buyer, with Turner & Townsend Cost Management Limited supporting the evaluation of submitted pricing. This is a single service requirement rather than a series of separately described work packages, and it is marked as suitable for small and medium-sized enterprises.

The procurement has been awarded and contracted. Norfolk County Council used an open competitive flexible procedure. Herts Enviro Services Ltd was selected on 28 July 2026 and the contract was signed on 17 August 2026. The contract runs from 17 August 2026 to 16 August 2029, with two optional 12-month extensions available until 16 August 2031. Its awarded value is £1,594,095 excluding VAT, or £1,912,914 including VAT. Evaluation was split equally between quality and price: quality carried 50% and price 50%, with bidders required to pass a quality threshold before price scores were added. Twelve bids were received, with eight reaching the final stage, all from SMEs. The process was above the relevant threshold.

This requirement suits specialist water-hygiene and environmental compliance providers able to manage legionella risk across a sizeable public-sector property portfolio. A credible competitor would need practical capability in water sampling, laboratory or technical testing, hot-water-system monitoring, inhibitor and biocide checks, risk assessments, control measures, certification and regulatory reporting. Evidence of consistent service delivery across multiple sites would be important, alongside the capacity to maintain records, respond to changing asset information and support formal changes when properties are acquired or disposed of. The evaluation also shows that technical quality carries the same importance as price, so suppliers would need strong method statements, competent staff and clear compliance controls rather than relying on a low-cost offer alone. The successful supplier was an SME, demonstrating that this scale is accessible to appropriately resourced specialist businesses.

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Notice Information

Notice Title

Water Hygiene Legionella Management and LTHW Testing

Notice Description

Norfolk County Council (NCC) have contracted with Herts Enviro Services to deliver comprehensive legionella and water hygiene management services. The successful provider will be responsible for the testing, certification, and reporting in line with regulations and NCC Policy Procedure & Schemes of Control. This includes routine examinations of water quality such as monitoring inhibitor and Biocide levels in hot water systems and other associated plant as well as the implementation and review of legionella risk assessments, sampling, and control measures. Please note the values in the notice are an indication for the full 5 year term (including extension options)

Lot Information

Lot LOT-0001

Renewal: 2 x12 month options to extend have been included at the discretion of Norfolk County Council.

Planning Information

Teams Market Engagement Event for 1 hour will be hosted by Norfolk County Council. Please register on INTEND https://in-tendorganiser.co.uk and register for this project under reference NCCT43223 and send a message on the facility to register your desire to attend the market engagement event and a time and date will be sent to you. If you encounter any difficulties whilst using the system you can contact the In-Tend support team by phoning 0845 557 8079 or +44 (0) 114 407 0065 or by emailing support@in-tend.co.uk.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054e16
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/078113-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71630000 - Technical inspection and testing services

71631000 - Technical inspection services

Notice Value(s)

Tender Value
£1,335,308 £1M-£10M
Lots Value
£1,335,308 £1M-£10M
Awards Value
£1,594,095 £1M-£10M
Contracts Value
£1,594,095 £1M-£10M

Notice Dates

Publication Date
17 Aug 20261 weeks ago
Submission Deadline
4 Sep 2025Expired
Future Notice Date
29 Jul 2025Expired
Award Date
28 Jul 20261 months ago
Contract Period
17 Aug 2026 - 16 Aug 2029 3-4 years
Recurrence
2029-12-04

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
Not specified
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
1
Supplier Name

HERTS ENVIRO SERVICES LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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