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Managed Service Provider Contract

BORDER TO COAST PENSIONS PARTNERSHIP LIMITED

This public procurement record has 7 releases in its history.

Award

09 Jun 2026 at 14:52

UK7 - Contract Details Notice
Award

11 Feb 2026 at 13:43

UK6 - Contract Award Notice
Award

23 Dec 2025 at 15:19

UK6 - Contract Award Notice
Award

19 Dec 2025 at 16:33

UK6 - Contract Award Notice
Tender

15 Sep 2025 at 16:32

UK4 - Tender Notice
Planning

18 Jun 2025 at 15:38

UK3 - Planned Procurement Notice
Planning

18 Jun 2025 at 15:14

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Border to Coast Pensions Partnership Limited, headquartered in Leeds, United Kingdom, has completed the procurement process for the "Managed Service Provider Contract" within the ICT services and solutions sector. This contract, valued at £8.4 million gross, aims to support the organisation's infrastructure management and future ICT objectives. It encompasses a range of services from hardware and infrastructure management to cyber and data resilience capabilities. The contract, awarded to Kocho Group Limited, was initiated using an open procurement method with a competitive flexible procedure and covers a contract period from 2026 to 2030, with the possibility of extending up to 2034.

This ICT Managed Service Tender offers significant business growth opportunities for firms experienced in managed services, ICT solutions, and support systems. Given the scale and scope of the contract, companies that excel in providing comprehensive ICT and data resilience services, including cloud-based solutions and Microsoft 365 environments, will find this contract particularly beneficial. Large organisations with a robust service framework capable of handling a single-site operation for around 180 users are well-equipped to compete in such tenders, leveraging the chance to partner with a substantial public authority like Border to Coast.

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Notice Information

Notice Title

Managed Service Provider Contract

Notice Description

Border to Coast intends to appoint a partner organisation to support core capabilities necessary to manage its existing infrastructure and achieve its future ICT objectives. This includes the oversight of the existing infrastructure and provision of corporate ICT solutions to enable Border to Coast to operate its core business using latest technologies deployed in a modern and flexible environment. The ICT Managed Service will manage and oversee the cloud based collaborative platform to allow Border to Coast to manage and deliver its investment portfolio effectively and securely. This will include hardware, infrastructure, communications, service support, cyber and data resilience capabilities. Border to Coast currently operates on a single site with circa. 180 users, and has adopted standard Microsoft 365 solutions, with additional Business Central (Finance), CRM and Data modules deployed across the business.

Lot Information

Lot 1

Renewal: Border to Coast is looking for the appointed successful Tenderer to contract for a term of 4 years, with then the options to extend, subject to performance and price negotiation, twice for 2 additional years each (resulting in a maximum possible term of 8 years).

Planning Information

Border to Coast Pensions Partnership currently outsources its ICT Corporate Services via a managed service provider (MSP). The contract for the current MSP expires in 2026. Border to Coast have contacted at least four MSPs to discuss their service offering to support Border to Coast define their future support and ICT service provision. Border to Coast fall under public procurement rules (Procurement Act 2023). The procurement for these services will commence in the second half of 2025. Border to Coast have undertaken soft market testing by meeting a number of service providers to support our analysis of current and future market capabilities. Border to Coast carried out virtual meetings with the four MSPs, with the meetings taking place across March 2025. This enabled Border to Coast to establish clarity on our future requirements prior to the formal public procurement. It is worth noting that these sessions were not commercial and were designed to establish market differentiators. Topics included: • User Support Services Delivery Model • Cyber & Information Security Services Operating Model, e.g. Bronze, Silver, Gold • Cloud & Data Centre Services (locations, resilience & DR capability) • Data Management • Service Roadmap – 2026 onwards

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-054f38
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/054352-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

30200000 - Computer equipment and supplies

48000000 - Software package and information systems

48200000 - Networking, Internet and intranet software package

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£7,000,000 £1M-£10M
Lots Value
£7,000,000 £1M-£10M
Awards Value
£7,000,000 £1M-£10M
Contracts Value
£7,000,000 £1M-£10M

Notice Dates

Publication Date
9 Jun 20262 months ago
Submission Deadline
30 Sep 2025Expired
Future Notice Date
31 Jul 2025Expired
Award Date
17 Dec 20258 months ago
Contract Period
17 May 2026 - 16 May 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active, Pending
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BORDER TO COAST PENSIONS PARTNERSHIP LIMITED
Additional Buyers

Border to Coast Pensions Partnership Limited

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS1 2HJ
Postcode Area
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

KOCHO GROUP LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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