Tender

Family Link Worker Service

DORSET COUNCIL

This public procurement record has 2 releases in its history.

Tender

23 Oct 2025 at 15:41

Planning

19 Jun 2025 at 15:47

Summary of the contracting process

Dorset Council has initiated an open procurement procedure to select a provider for the "Family Link Worker Service" under the Procurement Act 2023. The process is in the tender stage, inviting applications by 12:00 on 17 November 2025. This project, with an estimated annual value of £220,500 (exclusive of VAT), offers potential for a total contract value of £882,000 if extended. The service falls under the category of "Health and social work services" and will be implemented in the South West region of the UK. The procurement process includes a submission through the ProContract e-tendering portal, with the award period set to conclude on 21 January 2026.

This tender presents significant opportunities for entities ranging from SMEs to socially conscious enterprises (VCSEs), aiming to contribute to community support services. The service's focus on providing intensive, hands-on aid to families within their homes positions it well for organisations with expertise in holistic family care and community engagement. The contract's flexible extension options can support long-term business growth by fostering sustained partnerships with Dorset Council. Potential suppliers should be equipped to deliver high-quality, impactful interventions aligned with family needs and should possess relevant technical and economic capabilities as outlined in the tender documents.

How relevant is this notice?

Notice Information

Notice Title

Family Link Worker Service

Notice Description

The Family Link Worker Service is one element of additional support, made available to Lead Practitioners in Dorset Council's Family Help teams and external Early Support partners who are supporting families in need, within the community. The Family Link Worker service provides intensive, hands-on support to families in their homes. A Preliminary Market Engagement Event was held on 09 July 2025 in relation to this procurement. This is an open procedure in accordance with section 20(1) and (2)(a) of the Procurement Act 2023. The procedure does not allow for refining of the award criteria, and there is no scope to negotiate. The Contracting Authority has not designed this contract to include Contract Lots. This being based on whether it is possible to deliver the contract under more than one contract and if so, how it might best be achieved in accordance with Section 18 of the Procurement Act 2023. The contract will be for an initial 12 months, with three optional 12-month extension periods (1+1+1), subject to satisfactory performance and funding, giving a potential total contract period of 4 years. The estimated annual contract value is PS220,500 with a total contract value of PS882,000 if all extensions are taken. Please note, these figures are exclusive of VAT The contracting authority reserves the right to carry out a subsequent procurement of similar goods, services or works in reliance on the direct award justification in paragraph 8 of Schedule 5 to the Procurement Act 2023.

Lot Information

Lot 1

Options: The contracting authority reserves the right to extend or renew the term of the contract as stated above. The contracting authority reserves the right to additional goods, services, or works while the contract is valid. The Contracting Authority reserves the right to modify this contract during its term in accordance with Section 74(1)(a) and Paragraph 1 of Schedule 8 of the Procurement Act 2023. These modifications may include: The contracting authority also reserves the right to carry out a subsequent Procurement of similar goods, services or works in reliance on the direct award justification in paragraph 8 of Schedule 5 to the Procurement Act 2023.

Renewal: The Contract will be for an initial 1 year, with three optional 12-month extension periods (1+1+1), subject to satisfactory performance and funding, giving a potential total contract period of 4 years.

Planning Information

This Preliminary Market Engagement Notice is not a call for competition. It is being published to give notice to the market of an upcoming procurement anticipated for release in July/August 2025. Dorset Council is preparing to procure a provider for its Family Link Worker (FLW) Service, which forms a key part of the Council’s Families First model. This service builds on the success of the Supporting Families programme, which ceased as a distinct government initiative in March 2025. As part of our commitment to transparency and early market engagement under the Procurement Act 2023, Dorset Council is inviting interested providers to attend a Market Engagement Webinar. This session will provide an overview of the upcoming opportunity, the service model, and the procurement process, and will include a Q&A session. About the Service The Family Link Worker service provides intensive, hands-on support to families in their homes. It is designed to: • Support Lead Practitioners and Early Support partners (e.g., schools, health workers) • Address whole-family needs through co-produced family plans • Focus on parenting, routines, behaviour management, and engagement in positive activities • Deliver support through role modelling and practical interventions Webinar Details Date: Wednesday, 9 July 2025 Time: 10:00–10:45 AM Format: Online (Microsoft Teams) Registration: Email dorsetfamiliesmatter@dorsetcouncil.gov.uk by 17:00 hours Tuesday 8 July to receive the joining link. We welcome your questions in advance of the webinar. When you email us to register, please include any questions you'd like us to address during the session. You’ll also have the opportunity to ask questions live during the webinar. If we’re unable to answer a question during the session, we’ll follow up with a written response after the event. After the event, all registered participants will receive: • A full summary of all questions and answers discussed during the webinar • A copy of the presentation slide pack This information will also be made available as part of the tender pack. Who Should Attend This event is open to all interested providers. Participation in this event does not confer any advantage in the procurement process and is intended solely to ensure a level playing field and informed competition. Registration Requirements It is the provider’s responsibility to register on The Central Digital Platform (CDP) as soon as possible to avoid delays once the tender is launched. https://www.gov.uk/government/publications/procurement-act-2023-short-guides/suppliers-how-to-register-your-organisation-and-first-administrator-on-find-a-tender-in-three-easy-steps-html To access information about future tendering opportunities and procurement documentation providers must be registered on the Supplying the South West Portal: www.supplyingthesouthwest.org.uk Compliance with the Procurement Act 2023 This notice is issued in accordance with Section 17 of the Procurement Act 2023, which encourages early engagement with the market. All information shared during the webinar will be made available to all potential bidders to ensure fairness and transparency. Disclaimer Dorset Council reserves the right not to commence any procurement in respect of this notice. Dorset Council shall not be liable for any losses incurred by any party as a result of reliance on the information contained/linked herein. The information contained in this Preliminary Market Engagement Notice is preliminary in nature and may be subject to further amendment and revision. Accordingly, no representation or warranty, expressed or implied, will be made and no liability is, or will be, accepted by the Council as to the adequacy, accuracy or completeness of this document. Any liability, however arising, is expressly disclaimed. No expense in responding to this soft market testing will be reimbursed by the Council.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-055053
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067957-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£882,000 £500K-£1M
Lots Value
£882,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Oct 20251 months ago
Submission Deadline
17 Nov 2025Expired
Future Notice Date
8 Jul 2025Expired
Award Date
Not specified
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DORSET COUNCIL
Contact Name
Lisa Hosking
Contact Email
dp@dorsetcouncil.gov.uk
Contact Phone
+44 1305221250

Buyer Location

Locality
DORCHESTER
Postcode
DT1 1XJ
Post Town
Dorchester
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK64 Dorset
Delivery Location
TLK25 Dorset

Local Authority
Dorset
Electoral Ward
Dorchester West
Westminster Constituency
West Dorset

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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