Notice Information
Notice Title
AMS Procurement - Market Engagement
Notice Description
Application Management Services Procurement 2219 The contracting Authority ('Authority') in relation to this notice is the Mayor's Office for Policing and Crime (MOPAC), on behalf of the Metropolitan Police Service (MPS). The scope of services is organised into key service areas and described at high level below, these are split into the 'Core Services' and 'Optional Services'. It should be highlighted at this stage that all services listed could be delivered by the successful Supplier, but the volume and introduction date of the 'Optional Services' may be varied at the sole discretion of the Authority. The commencement of the 'Core Services' is due to start on the Service Commencement Date, which may be deferred at the discretion of the Authority. The Authority expects the split of services below to remain the same, but some amendments may be made between this notice and the UK4 Request to Participate Notice. Core Services * Tower Service Management (TSM) - Service Management functions that are delivered by the Supplier that are essential to the correct running of both ITIL service and the integration of other services within the MPS ecosystem * Application Management Services (AMS) - The effective support and maintenance of Applications within the MPS estate, to ensure a highly available and maintained estate with IT Service Continuity Management at the heart of the Service. * Applications Security - Aligned to industry best practice, integrated with the specific security functions and the Managed Security Service Provider (MSSP) to ensure that all services are delivered in a highly secure manner with data and users protected throughout all aspects of the service. Optional Services * Managed Cloud - The effective support and maintenance of deeper elements of the application and associated technology stack in order to give a greater level of end-to-end accountability for application service and performance * Digital Workplace - The effective support and maintenance of software and associated technology that manages End User Devices and allows end users to access the tools and platforms they need to work effectively regardless of location. * Agile - Agile Application development methodologies to augment the existing capability within MPS and to further enhance the capability in order to mature the service The purpose of this Preliminary Market Engagement Notice is to notify the market of the opportunity of the MPS AMS procurement and to provide information of how to participate in the engagement. The MPS is looking to contract with a Supplier to deliver support for circa 50 applications (although this figure may change during the procurement) of varying size, complexity and business criticality. Whilst the relative importance of the applications supported vary, they all play a vital role in enabling the Authority to fulfil its mission of delivering more trust, less crime and high standards. The MPS is looking for a partner who can deliver the core scope of the obligations to a high standard as these are crucial for the running of the service. The optional services may be brought into scope over the life of the contract at the discretion of the Authority and the supplier will be required to show their capability in this area. The successful supplier will also have the potential to deliver project and change work, based on delivery of the Core Services and at the behest of the Authority. The current MPS estate operates as a two-tower model compromising of an Infrastructure Tower and an Applications Tower with overarching process integration and cyber security services provided by the Infrastructure Tower. The Authority expects the AMS Supplier to work closely with the Infrastructure Supplier to facilitate their role as service integrator. The Authority operates a number of other strategic vertical applications which the supplier may need to interact with on an ad hoc basis. The Authority wants to ensure that there is adequate resilience built into its supplier ecosystem and that there are no conflicts between the AMS Service and the management of the overarching service provided by the Infrastructure Supplier. The Authority therefore reserves the right to include exclusivity of supply between the Infrastructure and AMS suppliers i.e. the same supplier cannot fulfil both contracts (as either the primary Bidder, consortia member or subcontractor). Where a Bidder submits a tender to become the AMS supplier, it shall be construed that it acknowledges and agrees to the restriction outlined above. The procurement will build upon and develop the current delivery model, leveraging modern technologies to provide a data led, silent and frictionless service. These enhanced services will be proactive, agile and flexible delivering an improved user experience, providing benefit to both operational and frontline policing whilst offering greater value for money.
Planning Information
The Engagement for this opportunity is split into three stages: • Completion of a response to the Market Sounding Questionnaire (MSQ) to assist the Authority in evolving its thinking and approach. The MSQ is available immediately once an interested party has registered interest (process described below). • Attendance at a Market Engagement (ME) session from 1:00- 3:00pm on 9 July 2025. This will be a broadcast session on Teams by the Authority to elaborate the scope of provision with the opportunity for interested parties to ask questions about the process. • The procurement itself, which is subject to a UK4 Request to Participate (Tender Notice) The Market Engagement (ME) session is from 1:00- 3:00pm (GMT) on 9 July 2025. The deadline for the response to the Market Sounding Questionnaire (MSQ) is 14 July 2025 at 17:00 (GMT). The indicative timescales and deadline for participation in the procurement are detailed in the MSQ. To register your interest please access the messaging function on Coupa Portal via event reference 2219, listing the full name of your organisation, whether your interest is likely to be as a primary Bidder, consortia member or subcontractor, attendees’ details (including name, role, contact telephone number and email address). This will enable the Authority to give you access to the MSQ and invite you to the ME event. The virtual Market Engagement (ME) session will be from 1:00- 3:00pm (GMT) on 9th July 2025. A Microsoft Teams link will then be sent to the attendees. The event will cover the following agenda items: • Welcome from Chief Digital Data and Technology Officer • MPS Background/ DDAT background, structure and operating model • Core Scope • Optional Scope • AMS Procurement Strategy o Principles o Timeline o Commercial Approach • Close Please note that the ME session will be recorded on Teams and available in the Data Room following issue of the UK4 Request to Participate (Tender Notice). The Authority would also appreciate it if interested Parties could review and fill out a response to the Market Sounding Questionnaire (MSQ). The deadline for completion will be at 17:00 (GMT) on 14 July 2025 and no submissions will be considered after this date and time. The Authority intends to run the resulting procurement further to this notice as a Competitive Flexible Procedure as described in section 20 of the 2023 Procurement Act. This will be subject to a UK4 Request to Participate (Tender Notice).
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-05548b
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/035556-2025
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
30 - Office and computing machinery, equipment and supplies except furniture and software packages
32 - Radio, television, communication, telecommunication and related equipment
48 - Software package and information systems
51 - Installation services (except software)
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
30200000 - Computer equipment and supplies
32400000 - Networks
32500000 - Telecommunications equipment and supplies
48000000 - Software package and information systems
48517000 - IT software package
48610000 - Database systems
48612000 - Database-management system
48614000 - Data-acquisition system
48620000 - Operating systems
48625000 - Open systems operating systems
48628000 - Micro-channel architecture
48700000 - Software package utilities
48800000 - Information systems and servers
48900000 - Miscellaneous software package and computer systems
51300000 - Installation services of communications equipment
51600000 - Installation services of computers and office equipment
72000000 - IT services: consulting, software development, Internet and support
72200000 - Software programming and consultancy services
72211000 - Programming services of systems and user software
72212000 - Programming services of application software
72212200 - Networking, Internet and intranet software development services
72212210 - Networking software development services
72212218 - License management software development services
72212326 - Mapping software development services
72212517 - IT software development services
72261000 - Software support services
72262000 - Software development services
72263000 - Software implementation services
72265000 - Software configuration services
72266000 - Software consultancy services
72267000 - Software maintenance and repair services
72267100 - Maintenance of information technology software
72268000 - Software supply services
72315000 - Data network management and support services
72315100 - Data network support services
72317000 - Data storage services
Notice Value(s)
- Tender Value
- £350,000,000 £100M-£1B
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 26 Jun 20258 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- 24 Jul 2025Expired
- Award Date
- Not specified
- Contract Period
- 3 Oct 2026 - 2 Oct 2031 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE MAYOR'S OFFICE FOR POLICING AND CRIME
- Contact Name
- Laura Hurst
- Contact Email
- laura.hurst2@met.police.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- SE1 2AA
- Post Town
- South East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI44 Lewisham and Southwark
- Delivery Location
- TLI London
-
- Local Authority
- Southwark
- Electoral Ward
- London Bridge & West Bermondsey
- Westminster Constituency
- Bermondsey and Old Southwark
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/035556-2025
26th June 2025 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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