Planning

AMS Procurement - Market Engagement

THE MAYOR'S OFFICE FOR POLICING AND CRIME

This public procurement record has 1 release in its history.

Planning

26 Jun 2025 at 16:45

Summary of the contracting process

The Mayor's Office for Policing And Crime (MOPAC), on behalf of the Metropolitan Police Service (MPS), is currently in the planning stage of a procurement process titled 'AMS Procurement - Market Engagement'. This process involves Application Management Services and falls under the public authority's central government category. The key location for this opportunity is London, United Kingdom, and the procurement is structured to follow a Competitive Flexible Procedure as outlined in the 2023 Procurement Act. Key engagement stages include a Market Engagement session scheduled for 9th July 2025, with the deadline for the Market Sounding Questionnaire on 14th July 2025. The tender's lot has a contract period beginning on 3rd October 2026, with flexibility up to 2nd October 2033, and the total budget for the services is £350 million, with the gross amount at £420 million. The main procurement category is services, specifically in IT software and support.

This procurement opportunity presents substantial growth prospects for businesses specialising in IT services, software development, and system integration. Companies with a strong track record in providing application management, security, and cloud-based solutions would find this tender particularly beneficial. The MPS requires a supplier capable of managing a diverse and complex range of applications crucial for operational efficiency and security. Businesses that excel in agile methodologies and can offer flexible and proactive services are well-positioned to secure this contract. The procurement structure ensures ample room for innovative solutions, allowing businesses to leverage modern technologies while contributing to enhanced public service delivery and value for money. The exclusion of supply exclusivity between the Infrastructure and AMS contractors further opens the competitive landscape to varied types of potential bidders, including primary bidders, consortia members, or subcontractors.

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Notice Title

AMS Procurement - Market Engagement

Notice Description

Application Management Services Procurement 2219 The contracting Authority ('Authority') in relation to this notice is the Mayor's Office for Policing and Crime (MOPAC), on behalf of the Metropolitan Police Service (MPS). The scope of services is organised into key service areas and described at high level below, these are split into the 'Core Services' and 'Optional Services'. It should be highlighted at this stage that all services listed could be delivered by the successful Supplier, but the volume and introduction date of the 'Optional Services' may be varied at the sole discretion of the Authority. The commencement of the 'Core Services' is due to start on the Service Commencement Date, which may be deferred at the discretion of the Authority. The Authority expects the split of services below to remain the same, but some amendments may be made between this notice and the UK4 Request to Participate Notice. Core Services * Tower Service Management (TSM) - Service Management functions that are delivered by the Supplier that are essential to the correct running of both ITIL service and the integration of other services within the MPS ecosystem * Application Management Services (AMS) - The effective support and maintenance of Applications within the MPS estate, to ensure a highly available and maintained estate with IT Service Continuity Management at the heart of the Service. * Applications Security - Aligned to industry best practice, integrated with the specific security functions and the Managed Security Service Provider (MSSP) to ensure that all services are delivered in a highly secure manner with data and users protected throughout all aspects of the service. Optional Services * Managed Cloud - The effective support and maintenance of deeper elements of the application and associated technology stack in order to give a greater level of end-to-end accountability for application service and performance * Digital Workplace - The effective support and maintenance of software and associated technology that manages End User Devices and allows end users to access the tools and platforms they need to work effectively regardless of location. * Agile - Agile Application development methodologies to augment the existing capability within MPS and to further enhance the capability in order to mature the service The purpose of this Preliminary Market Engagement Notice is to notify the market of the opportunity of the MPS AMS procurement and to provide information of how to participate in the engagement. The MPS is looking to contract with a Supplier to deliver support for circa 50 applications (although this figure may change during the procurement) of varying size, complexity and business criticality. Whilst the relative importance of the applications supported vary, they all play a vital role in enabling the Authority to fulfil its mission of delivering more trust, less crime and high standards. The MPS is looking for a partner who can deliver the core scope of the obligations to a high standard as these are crucial for the running of the service. The optional services may be brought into scope over the life of the contract at the discretion of the Authority and the supplier will be required to show their capability in this area. The successful supplier will also have the potential to deliver project and change work, based on delivery of the Core Services and at the behest of the Authority. The current MPS estate operates as a two-tower model compromising of an Infrastructure Tower and an Applications Tower with overarching process integration and cyber security services provided by the Infrastructure Tower. The Authority expects the AMS Supplier to work closely with the Infrastructure Supplier to facilitate their role as service integrator. The Authority operates a number of other strategic vertical applications which the supplier may need to interact with on an ad hoc basis. The Authority wants to ensure that there is adequate resilience built into its supplier ecosystem and that there are no conflicts between the AMS Service and the management of the overarching service provided by the Infrastructure Supplier. The Authority therefore reserves the right to include exclusivity of supply between the Infrastructure and AMS suppliers i.e. the same supplier cannot fulfil both contracts (as either the primary Bidder, consortia member or subcontractor). Where a Bidder submits a tender to become the AMS supplier, it shall be construed that it acknowledges and agrees to the restriction outlined above. The procurement will build upon and develop the current delivery model, leveraging modern technologies to provide a data led, silent and frictionless service. These enhanced services will be proactive, agile and flexible delivering an improved user experience, providing benefit to both operational and frontline policing whilst offering greater value for money.

Planning Information

The Engagement for this opportunity is split into three stages: • Completion of a response to the Market Sounding Questionnaire (MSQ) to assist the Authority in evolving its thinking and approach. The MSQ is available immediately once an interested party has registered interest (process described below). • Attendance at a Market Engagement (ME) session from 1:00- 3:00pm on 9 July 2025. This will be a broadcast session on Teams by the Authority to elaborate the scope of provision with the opportunity for interested parties to ask questions about the process. • The procurement itself, which is subject to a UK4 Request to Participate (Tender Notice) The Market Engagement (ME) session is from 1:00- 3:00pm (GMT) on 9 July 2025. The deadline for the response to the Market Sounding Questionnaire (MSQ) is 14 July 2025 at 17:00 (GMT). The indicative timescales and deadline for participation in the procurement are detailed in the MSQ. To register your interest please access the messaging function on Coupa Portal via event reference 2219, listing the full name of your organisation, whether your interest is likely to be as a primary Bidder, consortia member or subcontractor, attendees’ details (including name, role, contact telephone number and email address). This will enable the Authority to give you access to the MSQ and invite you to the ME event. The virtual Market Engagement (ME) session will be from 1:00- 3:00pm (GMT) on 9th July 2025. A Microsoft Teams link will then be sent to the attendees. The event will cover the following agenda items: • Welcome from Chief Digital Data and Technology Officer • MPS Background/ DDAT background, structure and operating model • Core Scope • Optional Scope • AMS Procurement Strategy o Principles o Timeline o Commercial Approach • Close Please note that the ME session will be recorded on Teams and available in the Data Room following issue of the UK4 Request to Participate (Tender Notice). The Authority would also appreciate it if interested Parties could review and fill out a response to the Market Sounding Questionnaire (MSQ). The deadline for completion will be at 17:00 (GMT) on 14 July 2025 and no submissions will be considered after this date and time. The Authority intends to run the resulting procurement further to this notice as a Competitive Flexible Procedure as described in section 20 of the 2023 Procurement Act. This will be subject to a UK4 Request to Participate (Tender Notice).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05548b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035556-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

48 - Software package and information systems

51 - Installation services (except software)

72 - IT services: consulting, software development, Internet and support


CPV Codes

30200000 - Computer equipment and supplies

32400000 - Networks

32500000 - Telecommunications equipment and supplies

48000000 - Software package and information systems

48517000 - IT software package

48610000 - Database systems

48612000 - Database-management system

48614000 - Data-acquisition system

48620000 - Operating systems

48625000 - Open systems operating systems

48628000 - Micro-channel architecture

48700000 - Software package utilities

48800000 - Information systems and servers

48900000 - Miscellaneous software package and computer systems

51300000 - Installation services of communications equipment

51600000 - Installation services of computers and office equipment

72000000 - IT services: consulting, software development, Internet and support

72200000 - Software programming and consultancy services

72211000 - Programming services of systems and user software

72212000 - Programming services of application software

72212200 - Networking, Internet and intranet software development services

72212210 - Networking software development services

72212218 - License management software development services

72212326 - Mapping software development services

72212517 - IT software development services

72261000 - Software support services

72262000 - Software development services

72263000 - Software implementation services

72265000 - Software configuration services

72266000 - Software consultancy services

72267000 - Software maintenance and repair services

72267100 - Maintenance of information technology software

72268000 - Software supply services

72315000 - Data network management and support services

72315100 - Data network support services

72317000 - Data storage services

Notice Value(s)

Tender Value
£350,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Jun 20258 months ago
Submission Deadline
Not specified
Future Notice Date
24 Jul 2025Expired
Award Date
Not specified
Contract Period
3 Oct 2026 - 2 Oct 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE MAYOR'S OFFICE FOR POLICING AND CRIME
Contact Name
Laura Hurst
Contact Email
laura.hurst2@met.police.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 2AA
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London

Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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